Thousands of Note 7 Phones Still in Use On Verizon, All Non-911 Calls To Be Rerouted To Customer Service (cnet.com)

Thousands of Verizon customers continue to use the Galaxy Note 7 smartphone, the carrier said. This despite the widely publicized recalls spurred by battery fire concerns and a software upgrade designed to kill the phone by preventing it from recharging. From a report: "In spite of our best efforts, there are still customers using the recalled phones who have not returned or exchanged their Note 7 to the point of purchase," a Verizon spokeswoman said. "The recalled Note 7s pose a safety risk to our customers and those around them." So now Verizon is fighting fire with fire, so to speak. The carrier plans to reroute all non-911 outgoing calls to its customer service line, and it might bill the holdouts for the full retail cost of the phone.

Comments

Verizon.. who the *&$^ are you..

[wbr1]

Verizon.. who the *&$^ are you.. to redirect EMERGENCY calls. I do not care if the holdout users shove the phone in their ass and over charge it hoping for an explosion. You block or redirect a legitimate emergency call you should go to jail. The management who thought this up and approved it should go to jail.