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Apple Seemingly Censors UltraFine 5K Monitor Reviews After Poor Feedback (thenextweb.com)

Posted by msmash on from the my-way-or-high-way dept.

It appears Apple is filtering and censoring bad reviews of the LG's UltraFine 5K display. From a report on The Next Web: The deletion was first spotted by a Reddit user four days ago. Though it's possible the reviews were removed for some other reason, at first glance, it looks like censorship. It's not a good look for the company. Apple said it was getting out of the monitor business, and instead chose to work more closely with third-party partners, heavily featuring LG's 5K and 4K UltraFine displays at its recent MacBook Pro unveiling. But then the monitor received multiple negative reviews from users who were experiencing issues such as the screen failing to wake up from sleep. The Reddit post also points out that: "In many cases, attempts to fix the problem through physical reconnection[sic] of the monitor, or manual restarts, have caused the attached Mac to crash, become otherwise unresponsive, or develop problems with the touch bar (where equipped)."

3 of 97 comments (clear)

  1. It's not censorship, it's courage... by Ecuador · · Score: 1, Interesting

    I thought they were selectively removing reviews, but they just disabled reviews and made the (low) star rating disappear completely just for that monitor. Funny. There have been other products in the past with dismal reviews on apple's store, for example the 1 star replacement usb charging cable for a MacBook I had (circa 2009?), which had a tiny shiny plug that most people couldn't grab on, while at the same had poor construction which meant pulling the cord a few times destroyed it. So, you had to buy a new for $25, which would also not last unless you were really careful. But those were the Jobs days, they would sell you a $25 cable and show you hundreds of 1* reviews right there in your face, and you were expected to just take it ;)

    --
    Violence is the last refuge of the incompetent. Polar Scope Align for iOS
  2. $10 says it's a shitty DRM issue by Anonymous Coward · · Score: 2, Interesting

    My 4k panel would do this shit all the time when I used it with a windows computer. Randomly blanking out, refusing to wake, etc.

    Switched to Linux where none of this DRM bullshit gets used and it has operated flawlessly ever since.

  3. Are they sure it is a display problem? by LTIfox · · Score: 4, Interesting

    I had EXACTLY same problems under Ubuntu 16.04/16.10 on my new machine.

    Turned out - bugs in Skylake graphics drivers.

    (in the end had to move to Fedora 25 for rock solid stability)