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Apple Seemingly Censors UltraFine 5K Monitor Reviews After Poor Feedback (thenextweb.com)

It appears Apple is filtering and censoring bad reviews of the LG's UltraFine 5K display. From a report on The Next Web: The deletion was first spotted by a Reddit user four days ago. Though it's possible the reviews were removed for some other reason, at first glance, it looks like censorship. It's not a good look for the company. Apple said it was getting out of the monitor business, and instead chose to work more closely with third-party partners, heavily featuring LG's 5K and 4K UltraFine displays at its recent MacBook Pro unveiling. But then the monitor received multiple negative reviews from users who were experiencing issues such as the screen failing to wake up from sleep. The Reddit post also points out that: "In many cases, attempts to fix the problem through physical reconnection[sic] of the monitor, or manual restarts, have caused the attached Mac to crash, become otherwise unresponsive, or develop problems with the touch bar (where equipped)."

17 of 97 comments (clear)

  1. Censoring Where? by Anonymous Coward · · Score: 3, Insightful

    Where is Apple doing this censoring of LG monitors? If you're gonna say that reviews are being censored, you should tell us on what site(s).

    1. Re:Censoring Where? by dysmal · · Score: 3, Funny

      did you consider clicking the link?

      You must be new around here!

  2. $10 says it's a shitty DRM issue by Anonymous Coward · · Score: 2, Interesting

    My 4k panel would do this shit all the time when I used it with a windows computer. Randomly blanking out, refusing to wake, etc.

    Switched to Linux where none of this DRM bullshit gets used and it has operated flawlessly ever since.

  3. Re:What's the [sic] for?? by Geoffrey.landis · · Score: 3, Informative

    I have a feeling [sic] that no one [sic] actually knows [sic] what [sic] means!

    "reconnection" is a word...

    Latin, "thus".

    "(Sic)" after a word means "thus", a statement that the word used is correct as written and not an error.

    --
    http://www.geoffreylandis.com
  4. There's a reason by cerberusss · · Score: 4, Insightful

    Ninety percent of all bad reviews was about the fact that a crash occurred if you connected/disconnected with the lid closed.

    They fixed that bug in the latest macOS update. It came out yesterday. Basically all the reviews wouldn't make sense anymore.

    I'm not saying it's a good reason, but I'm guessing that's the thinking in the apple mothership.

    --
    8 of 13 people found this answer helpful. Did you?
    1. Re:There's a reason by Anubis+IV · · Score: 2

      That's irrelevant. If it's fixed then in a few years the reviews will be disregarded as something which has been resolved, in the meantime they deserve to suffer for putting such a thing in production.

      The article was retracted even before it was posted to Slashdot's front page, so we're talking about a hypothetical case that never happened in the first place. The redditor falsely claimed that Apple disabled the Ratings & Reviews section of the page in response to bad reviews. A slew of sites then reported on that claim without doing any verification, other than noting that the Ratings & Reviews section was indeed missing from the page.

      Unfortunately for them, cached copies of the page confirm that the redditor was lying about Apple disabling the section, since the Ratings & Reviews section was never enabled to begin with. As such, there never were any reviews--good or bad--for Apple to censor. To be sure, the product was shipping so the section should have been enabled, but this appears to have been a case of someone at Apple forgetting to press the button to turn on the reviews section for the page, rather than something sinister. The section is now showing up on the page.

  5. Is this all LG Monitors? by omnichad · · Score: 2

    I bought an LG monitor in 2015, just a basic 23" 1080p display, and it turns off instead of going to sleep. There is no way to wake this screen with any computer.

    A pretty big design flaw, but I'm too cheap to replace it. I have to turn the screen back on every time I wake the computer.

    1. Re:Is this all LG Monitors? by sexconker · · Score: 2

      Are you connecting via DisplayPort? This was a common issue on Nvidia cards.

  6. Re:Amazon's influence? by sinij · · Score: 2

    ...to just write this off as Free Speech Warrior nonsense...

    While I agree with gist of your comment, the part that I quoted, while is not at all surprising coming from you, is especially misguided.

    Let me put it in terms you could relate to. Freedom of Speech is what prevents Trump from shutting down any and all discussion on climate change.

  7. Re:What's the [sic] for?? by Anonymous Coward · · Score: 5, Insightful

    I have a feeling [sic] that no one [sic] actually knows [sic] what [sic] means!

    "reconnection" is a word...

    Latin, "thus".

    "(Sic)" after a word means "thus", a statement that the word used is correct as written and not an error.

    That's the literal translation of "Sic" but that's not what it means when used in this context.
    It's used when quoting source material which has an apparent error, usually of spelling but can sometimes also point out grammatical errors or archaic/outdated usage. Specifically, it indicates the error existed in the original quote and is not being changed or corrected.
    Some people will claim it's an abbreviation for "Spelling Isn't Corrected", and although that's not technically correct it's the same idea.

    But the point here is that there is no error in the provided quote. So either the poster DID correct an error, or one never existed, and in either case the use of [sic] is not appropriate.

  8. Re:To the tards that commandeered Apple... by sexconker · · Score: 3, Insightful

    "If he's so smart, home come he's dead?"

    -Homer Simpson

    On the surface is a simple joke playing on Homer's simple mind. However, there is a deep truth to it. We are ultimately all of equal worth in death, and thus in life.

  9. Are they sure it is a display problem? by LTIfox · · Score: 4, Interesting

    I had EXACTLY same problems under Ubuntu 16.04/16.10 on my new machine.

    Turned out - bugs in Skylake graphics drivers.

    (in the end had to move to Fedora 25 for rock solid stability)

  10. Re:It's not censorship, it's courage... by Ecuador · · Score: 2

    Sorry, it wasn't usb charging, it was some proprietary magnetic charging thing. It's a bit fuzzy since I only kept that macbook for a few months (it was really bad - switched to a proper Mac Pro), but I remember while it would have plugged/unplugged very easy with its little magnet, they had left you no area to grab it from (unless perhaps you had tiny fingers?), except the cable. And it would come apart very easily...

    --
    Violence is the last refuge of the incompetent. Polar Scope Align for iOS
  11. Re:Slashdot seemingly censors my first posts by Anubis+IV · · Score: 5, Informative

    TFA has been retracted and an apology has been put at the top of the page due to the erroneous reporting. Shockingly, the redditor got it wrong and the Internet-at-large didn't bother doing the slightest bit of verification before posting their clickbait headlines about a company being evil.

    MacRumors has some additional reporting on what actually happened, but the gist of it is that no reviews at all were being posted for the 5K display until earlier today. In fact, the Ratings & Reviews section of the page was entirely disabled for that page until earlier today, presumably because someone forgot to activate the section after the product went on sale. Cached copies of the page confirm that that's been the case since the page went live last year, so the notion that Apple deleted bad reviews is demonstrably false, given that there never was a way to submit reviews--good or bad--in the first place.

    Anyway, the inability to submit a review was already fixed by the time Slashdot posted this story, but, no doubt, people will be talking about the fictional bad reviews that Apple censored for months to come, simply because a lie can travel halfway around the world while the truth is still putting on its shoes.

  12. Re:It's not censorship, it's courage... by Anubis+IV · · Score: 4, Informative

    I thought they were selectively removing reviews, but they just disabled reviews and made the (low) star rating disappear completely just for that monitor.

    Except that they didn't. The article was retracted and The Next Web has issued a formal apology for their erroneous reporting.

    The actual problem wasn't that Apple disabled the section in order to censor reviews; it was that they forgot to enable the section in the first place. Cached copies of the page show that the section was never enabled at all. It looks like someone at Apple simply forgot to press the button to enable ratings and reviews on the monitor. From there, a redditor used the opportunity to bend the truth quite a bit by claiming that Apple had disabled the section to hide bad reviews, despite the fact that they have a history of letting bad reviews stand, as you pointed out. The blogs love salacious news, so they posted it without doing proper vetting, and now they're all having to post retractions.

    Yay for the Internet.

  13. Re:Apple Web Store by nobuddy · · Score: 4, Insightful

    Seems pretty pointless with Apple fanbois.

    "When I turned it on, it burned down the house. Steve Jobs showed up in person to shoot my dog and shit on the corpse. I was sued for existing. 5 stars, would buy again."

  14. reddit was wrong--there never were reviews by brausch · · Score: 2

    There never were reviews to remove. The original reddit poster was wrong.

    --
    "Almost every wise saying has an opposite one, no less wise, to balance it." - George Santayana