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LG's UltraFine 5K Display Becomes Useless When It's Within Two Meters of a Router (9to5mac.com)

The LG UltraFine 5K Display was designed in part by Apple to work with the New MacBook Pro and as a replacement for the Thunderbolt Display, which was discontinued late last year. According to 9to5Mac, the display apparently wasn't designed to work next to routers as it will flicker, disconnect, or freeze computers when it's within two meters of a router due to electromagnetic interference. The Verge reports: In emails to 9to5Mac, LG acknowledged the problem -- which LG says isn't an issue for any of its other monitors -- noting that routers "may affect the performance of the monitor" and that users should "have the router placed at least two meters away from the monitor" to avoid issues. Once the monitor was moved into a different room away from the router, 9to5Mac says the issues subsided. Despite the fact that it's insane to require a router to be far away from what is likely the main computer in your home, there's been no indication that LG is working on a fix for the issue, which may be more troublesome.

7 of 173 comments (clear)

  1. Problem solved by lucm · · Score: 5, Funny

    users should "have the router placed at least two meters away from the monitor" to avoid issues

    This reminds me of the uuencode bug in Outlook that made the body of the email invisible if the message started with "begin ". The solution on Microsoft's website back then was to use "start" or "commence" instead of "begin" when writing an email.

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    lucm, indeed.
    1. Re: Problem solved by Z00L00K · · Score: 5, Funny

      How am I now going to do my woodworking?

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      If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
    2. Re: Problem solved by arth1 · · Score: 4, Funny

      How am I now going to do my woodworking?

      It only happens with electric routers.
      Use a wireless router, like this one.

  2. Re:This seems strange by lucm · · Score: 5, Funny

    Are you talking about QA? This is crazy expensive. To find this bug they would have had to setup a test environment similar to what end users would have; the price tag for that would have been a one-time expense of a thousand dollars, plus labor. There's just no way either LG or Apple could afford that.

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    lucm, indeed.
  3. You're placing it wrong by OzPeter · · Score: 5, Funny

    In new Chinese year of Rooster, the most correct Feng Shui location for illustrious LG monitor is diametrically opposite the WAP when WAP in same room. If your abode is too small to for this most beautiful solution, retire WAP to original box of delivery and borrow most fine neighbors internet connection.

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    I am Slashdot. Are you Slashdot as well?
  4. Re:Router? by PPH · · Score: 5, Funny

    I tried an LG display next to my router. It works just fine, but it gets covered with sawdust pretty quickly. I'm going to test it with the table saw next.

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    Have gnu, will travel.
  5. LG has recommended a simple workaround by uncqual · · Score: 4, Funny

    Elsewhere I read that LG recommended a simple workaround. Just put your wireless router in a Faraday cage and your LG monitor will work fine when it's nearby the router.

    Although they recommend a certified LG brand "Wireless Router Faraday Cage" that they will be launching soon, I understand that Monster Cable will also be announcing one that works better -- something to do with the gold content and balanced geometry apparently.

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    Why is there an "insightful" mod and why isn't it "-1"? If I wanted insight, I wouldn't be reading /.