PayPal's 'Policy Update' Includes Price Hikes (paypal.com)

"Buying and selling items on the internet is about to get a bit more expensive if you use PayPal to transfer money," reports MLive, noting that some of PayPal's fees will be increasing on March 29. Slashdot reader turbotalon also complains PayPal is disguising news of the price hikes as a "policy update". Roughly one quarter of the "policy changes" are rate hikes, yet their emailed summary glosses over the rate hike, focussing instead on a few of the "policy changes" with one sentence at the end about "changing some of the fees we charge". Additionally, they have added a "non-discouragement clause" for sellers that provides:

"In representations to your customers or in public communications, you agree not to mischaracterize PayPal as a payment method. At all of your points of sale (in whatever form), you agree not to try to dissuade or inhibit your customers from using PayPal; and, if you enable your customers to pay you with PayPal, you agree to treat PayPal's payment mark at least at par with other payment methods offered."

Comments

Re: Not use it?

[Traxton]

In Sweden, we have something called "Swish". All transactions are done on your smart phone using the sellers mobile phone number. Both buyer and seller has configured which bank account the money gets transferred to and from. Only thing that gets shared is your phone number. The service is 100% free for both buyer and seller. This has replaced paypal and cash in almost all transactions (Sweden is estimated to be 97% cash free).

PayPal is not as good as other payment methods

[pubwvj]

I actively discourage customers from using PayPal because PayPal costs me money. I will continue to do so for this reason - it's truth. I pay no fee for receiving cash or checks, PayPal sometimes withholds funds, delays payments, makes life generally difficult and is insecure for me as the seller. When PayPal is on par with cash or a check, costing me nothing more and being just as secure for me the seller then I'll treat PayPal the same.

Re:Not use it?

[jenningsthecat]

Unless you use ebay. That is the only reason I bother with PP.

The only reason I don't bother with eBay is that, except for the occasional seller set up to take debit or credit cards, the only way to pay is with PayPal. I simply refuse to do that. Ever. Because of PayPal, eBay is dead to me.

Paypal dying?

[roman_mir]

Just a couple of days ago I bought something on eBay and had to pay 520USD. To my surprise the system demanded that I had to contact PayPal customer support. Amazingly enough I was able to get through the maze of call answering menus and eventually had a human on the phone. She asked me to confirm the visa number (interestingly enough it seems they have the access to the unencrypted visa numbers) and eventually said I had to log out, log back in and try again. This time the transaction went through. I asked her what this was all about, she replied that they have to confirm large transactions ?????????? (520usd is a 'large transaction'???????) to avoid fraud. Immediately I thought that PayPal is in trouble. If they have to confirm transactions of that type and amount by hand, it seems to me their transaction costs have to grow significantly and they will become uncompetitive compared to visa and such. Seems to me PayPal is dying.