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Lost Package Derails Project To Preserve Super Nintendo Games (eurogamer.net)

A developer's quest to preserve (and validate) every game ROM for the Super Nintendo Entertainment System has hit a glitch -- thanks to the U.S. postal service. Byuu, the creator of the Higan SNES emulator, had been expecting a package with 100 games from the PAL region (covering most of Europe, Africa, South America, and Oceania). wertigon writes: As it turns out, someone at the USPS thought it was a good idea to lose the package, thereby robbing the project of roughly $5000 and the sad hopes of ever seeing a full indexing, like the one done to the U.S set. Byuu writes... "I do still want to dump and scan the Japanese games I already purchased. But we will never have a complete PAL set. Kotaku reports the games were worth up to £8,000, and though Byuu says the sender never requested reimbursement, it's going to happen "because I can't live with myself if it doesn't." He's asking for donations on Patreon, adding "If the package ultimately arrives, I will be refunding all donations." In that Thursday update, Byuu writes that the post office had finally shipped him the label from the package "and nothing else, claiming the machine ate it." They've launched an investigation, reports Byuu, adding "It's still an incredibly long shot that they'll find anything, but we'll see. I really, really hope that they do."

3 of 172 comments (clear)

  1. Re: Insurance? by __aaclcg7560 · · Score: 5, Interesting

    Won't help. I had the postal service "lose" a $50 package once. They won't deal with the recipient, they'll only talk with the sender. In my case they "delivered" it during a Hold Mail order and I never saw it. They didn't care. Apparently to get my money pack, the sender would have to file a police report!

    When I had five packages ($200 in merchandise) stolen from the post office, two from inside and three from the post office box outside, I did the following:

    1. Filed a lost package complaint with the post office, providing tracking numbers and printed copies of the tracking history.
    2. Informed the shippers that packages were stolen and request replacement packages.
    3. Filed a complaint to the U.S. Postal inspector with tracking numbers and printed copies of the tracking history.
      https://postalinspectors.uspis.gov/

    The shippers verified my stolen package compliant, filed for insurance reimbursement, and sent out replacement packages. The supervisor who blew me and a dozen customers off when we complained got fired. Exterior cameras were installed to monitor the post office boxes located outside. Package handling inside the post office is no longer anonymous as initials are required for putting a package on the shelf for pick up or in the post office box.

    I've also had them "lose" multiple credit cards and various other smaller packages over the years. They don't care. They don't have to. They're government.

    Most people find it easier to play the victim game and complain about the government rather than take responsibility and take action..

  2. Our machines do that sometimes, unfortunately. by Sqreater · · Score: 5, Informative

    I'm not saying it happened here, but many people do not understand that you have to put things in appropriate packaging for the machines to process. It saddens me every work day to see what is thrown out of the machines without the packaging it came with. No address, no delivery. Only paper goes in envelopes for example. Not hard items. Not keys. Not pens. Not coins. Not makeup you want your friend to try. Not anything but paper. And that is because it has to go around hundreds of steel rollers, held between high speed belts for sorting. If you have a hard item, put it in a flat bubble-wrap protected envelope for protection and processing through the Automated Package Processing System machines, or, better, in a well-taped box with an address written on the box. And NOT a tiny box. Heck, if you have ANYTHING that is very important, put it in a flat or a box and make it bigger than the item by far. And let me say that only a very tiny percentage of the 156 Billion pieces of mail the USPS processes every year is damaged, destroyed or lost. And most all of that is due to improper packaging of items. Think before you send because people don't route mail anymore, multi million dollar machines do, and at high speed and accuracy.

    --
    E Proelio Veritas.
  3. Registered Mail by john.r.strohm · · Score: 5, Interesting

    This is what Registered Mail is for.

    It gives end-to-end point-to-point traceability. At every moment between when the package is handed to the clerk and when it is handed to the recipient, it is either in someone's hands or in a locked storage container. Every time the package changes hands, the new holder has to sign for it.

    The US Postal Service HATES it. They try HARD to talk you out of using it. It is a pain in the patootie for them, being forced to do their job properly.

    If you ever want to see a postal clerk get a SICK look on his face, tell him "I need to trace a missing Registered Mail piece." He knows, in that instant, that one of his co-workers may be about to lose his nice cushy job, and quite possibly move into a Federal zero-star hotel, the kind with iron bars on the windows and doors.