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Inside Uber's Aggressive, Unrestrained Workplace Culture (cnbc.com)
Excerpts from Mike Isaac's report for the New York Times: Interviews with more than 30 current and former Uber employees, as well as reviews of internal emails, chat logs and tape-recorded meetings, paint a picture of an often unrestrained workplace culture. Among the most egregious accusations from employees, who either witnessed or were subject to incidents and who asked to remain anonymous because of confidentiality agreements and fear of retaliation: One Uber manager groped female co-workers' breasts at a company retreat in Las Vegas. A director shouted a homophobic slur at a subordinate during a heated confrontation in a meeting. Another manager threatened to beat an underperforming employee's head in with a baseball bat. Until this week, this culture was only whispered about in Silicon Valley. Then on Sunday, Susan Fowler, an engineer who left Uber in December, published a blog post about her time at the company. [...] One group appeared immune to internal scrutiny, the current and former employees said. Called the A-Team and composed of a small group of executives who were personally close to Mr. Kalanick, its members were shielded from much accountability over their actions. One member of the A-Team was Emil Michael, senior vice president for business, who was caught up in a public scandal over comments he made in 2014 about digging into the private lives of journalists who opposed the company. Mr. Kalanick defended Mr. Michael, saying he believed Mr. Michael could learn from his mistakes.
It probably doesn't get highlighted in the hiring process. Most people don't brag about that in interviews - the misbehavior comes out later.
In most companies, someone pulls a stunt like any of the ones listed here, and they're quickly smacked down, or fired outright (depending on the incident). Judging by the rumors and reports of incidents at Uber, that wasn't the case there. Instead, HR seems to have been told to ignore and protect "high performers" in a penny-wise/pound-foolish policy that leads to the sort of culture like you see described. What happens is that when people don't get punished for the first few things, they start to realize that the normal limits don't apply, and the bad sorts start pushing the envelope. Eventually you get a workplace culture where all sorts of stuff is tolerated, and you wind up with a toxic work environment.
And my ex-manager (woman) was at a poker game at my house, raving drunk and after losing a hand to me, threw a handful of ceramic poker chips in my face as hard as she could. Not that it surprised anyone because she occasionally comes to work drunk. Not that anyone will do anything about it because she's a she.
And then there's the manager of our finance department (black woman) who doesn't feel unprofessional screaming at me on the phone and calling me names - while I'm on speaker phone with her - while people in other offices come to listen in amazement. She developed a billing workflow for our entire business unit, and after deploying it at the END OF THE QUARTER with no testing - which caused no end of headaches - I dug through to figure out the errors, drafted a corrective action plan to fix it and sent it to her - which culminated in this legendary phone conversation where she was screaming at me on the phone about how I was too stupid to figure out how to use the workflow...
I documented all of this, got supporting statements from my colleagues, and went to HR - who basically said that she's untouchable because she's a minority and a woman. I work for GE; not exactly a small-time company. We have all the expected training, HR-enforced compliance...hell, when someone does something that grabs the attention of a regulatory body in a bad way, people get fired. The people involved get fired. The people who weren't involved but heard about it punitive career action for not proactively taking steps to report it up the chain of command. The people who weren't involved and didn't hear about it, but were in a position that they theoretically SHOULD have heard or known about it get formally reprimanded.
But God help that there be a woman, or for double damage a minority woman...and rules go out the window.