Amazon's Cloud Service Has Outage, Disrupting Sites (usatoday.com)

An anonymous reader shares a report on USA Today: Portions of Amazon Web Services, the nation's largest cloud computing company, went offline Tuesday afternoon, affected multiple companies across the United States but especially on the east coast. The outage appeared to have begun around 12:45 pm ET. It was centered in AWS' S3 storage system on the east coast. Many of the services that firms use AWS are for back-end processes, and therefore not immediately visible to consumers, though the outage could disrupt customer-facing activities like logins and payments. At least some websites that appear to be affected are: Airbnb, Down Detector, Freshdesk, Pinterest, SendGrid, Snapchat's Bitmoji, Time, Buffer, Business Insider, Chef, Citrix, CNBC, Codecademy, Coursera, Cracked, Docker, Expedia, Expensify, Giphy, Heroku, Home Chef, iFixit, IFTTT, isitdownrightnow.com, Lonely Planet, Mailchimp, Medium, Microsoft's HockeyApp, News Corp, Quora, Razer, Slack, Sprout Social, Travis CI, Trello, Twilio, Unbounce, the U.S. Securities and Exchange Commission (SEC), and Zendesk.

The dashboard of Amazon Web Services, which tracks the status of the service, is unable to change color, Amazon said. It is because the status dashboard also runs on the service that is down.

Comments

Re:So why use these large cloud services?

[ScentCone]

Seriously...I would suspect this is due to an attack of some sort. Just a hunch.

The last time Microsoft's Azure platform had a huge, sustained failure, it was just an internal screw-up, not an attack. I've got no reason to think Amazon's east coast problems are any different. Not to say it couldn't be an attack, but no reason to think one way or the other, and lots of reasons to think "screwed up" - because that has happened at Amazon and elsewhere in Big Cloud many times.

And if so, isn't it the case that the larger the company, the bigger the target?

Yeah, but they've also got the enormous resources to help fend off problems that would crush a smaller provider. Works both ways.

Re:Why are they lying?

[Anonymous Coward]

Ha!

Update at 11:35 AM PST: We have now repaired the ability to update the service health dashboard. The service updates are below. We continue to experience high error rates with S3 in US-EAST-1, which is impacting various AWS services. We are working hard at repairing S3, believe we understand root cause, and are working on implementing what we believe will remediate the issue.

Re:The irony of this...

[MachineShedFred]

Yeah, that guy is a douche, and you don't want to work for him.

I work for a company that hosts stuff in AWS, and we are doing cross-region backups, as well as a weekly dump to our on-prem servers. Yes, AWS has a good amount of redundancy between the multiple availability zones per region, etc. But why take the chance, when it's trivial to dump your stuff on a scheduled basis to another region, or even to something as cheap as a Synology box or one of those workstations being recycled into a FreeNAS box in the office?

Re:Yeah, this got me as well

[Known Nutter]

Your and idiot.