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Twitter To Get Even Harsher On Trolls (cnbc.com)

Twitter is cracking down even harder against trolls, including temporarily barring accounts that are harassing other users. From a report: In a blog posted Wednesday, Twitter's vice president of engineering, Ed Ho, announced more safety measures to stop abuse on its platform. One of the methods includes using the company's internal algorithms to identify problematic accounts and limiting certain account functions -- such as only allowing the aggressor to see their followers -- for a set period of time if they engaged in troublesome behavior. Twitter said it was also open to further action if the harassment continued. Other anti-trolling tools include new filters to let users see what kinds of content they want to view from certain accounts and well as allowing people to "mute" tweets based on keywords, phrases or entire conversations.

32 of 183 comments (clear)

  1. Re:oh no my hugbox by _KiTA_ · · Score: 5, Interesting

    I'd like to see the business that identifies "problematic accounts". In fact, if I were them I'd be very open about it. Otherwise it's censorship.

    They can't be transparent, because they're targeting the political opponents of the twitter admins. The second they admit that -- openly or accidentally -- shit is going to hit the fan.

  2. Whoa - too far! by Black+Parrot · · Score: 3, Funny

    I can see banning harassers, etc., but trolling is one of the cornerstones of the internet.

    --
    Sheesh, evil *and* a jerk. -- Jade
    1. Re:Whoa - too far! by TWX · · Score: 3, Interesting

      It's hard to monetize trolling, there's a maximum cap on how much profit can be derived from it.

      Unfortunately once you grow to maximum-troll, the only way to remove that to attempt to keep growing is to prune hard, which will harm the business in the short to medium term. Just look at what happened to Reddit, their attempts to remove unsavory elements that were preventing growth caused the business to shrink. Perhaps they'll be able to grow, but I haven't been back to Reddit since the 2016 presidential election cycle got going, and I expect that it's still a wretched hive of scum and villany.

      --
      Do not look into laser with remaining eye.
    2. Re:Whoa - too far! by serviscope_minor · · Score: 2

      Trolling is a artform. At least the good trolling of the olden days. Iregardless of how I feel about the old definitions however, it, seems the definition is changing to simply mean "being a dick". That begs the question though of weather we should keep using the old definition. It's just like "cracker"---it used to be used for a good stuff, but the media has made it synonymous with hacker now, implying its uniformly bad. I guess I could care less though. Language changes.

      --
      SJW n. One who posts facts.
    3. Re:Whoa - too far! by JustAnotherOldGuy · · Score: 2

      Trolling is a artform. At least the good trolling of the olden days. Iregardless of how I feel about the old definitions however, it, seems the definition is changing to simply mean "being a dick".

      Yeah, that's about it. Trolling has more or less become the province of griefers, who have no tact, cleverness, or subtlety. There's no craftsmanship to it anymore. It used to be a good troll could keep people going for days and days, but now it's akin to just taking a dump on the dinner table and running away.

      --
      Just cruising through this digital world at 33 1/3 rpm...
  3. Re:There go by aicrules · · Score: 2

    The over under on how many posts till trump was 7. You made a lot of people a lot of money.

  4. I believe he understands by xxxJonBoyxxx · · Score: 2

    >> Ed Ho

    Yes, if this guy went through high school, I could imagine he knows what it means to be a target of abusers.

  5. Re:oh no my hugbox by Chas · · Score: 5, Insightful

    Apparently you have no clue what censorship is.

    Nobody's saying you have freedom of speech on Twitter.

    That doesn't mean you still can't have issues with censorship.

    And Twitter most definitely DOES.

    --


    Chas - The one, the only.
    THANK GOD!!!
  6. Fuck twitter. by penandpaper · · Score: 4, Insightful

    Twitter? You mean the internet company that doesn't understand the internet?

    https://www.youtube.com/watch?...

    No Thank You. I don't need a Trust and Safety council anymore than a Ministry of Truth.

    1. Re:Fuck twitter. by geek · · Score: 2, Insightful

      Twitter? You mean the internet company that doesn't understand the internet?

      https://www.youtube.com/watch?...

      No Thank You. I don't need a Trust and Safety council anymore than a Ministry of Truth.

      Its really fascinating to me to watch this. Twitter like the Democrat party is doubling down on all of the things that are responsible for their decline.

      When I was a teenager I was pulled over for speeding and had a list of excuses I decided to work through from top to bottom. After about 5 minutes the officer said to me calmly, "When you find yourself in a ditch the best thing to do is quit digging."

      A lesson Liberals desperately need to learn.

  7. Wrong by s.petry · · Score: 2

    First of all, it's a private company doing it, so it's not censorship - you don't like Twitland, go back over to Faceplace - it's not like there aren't other alternatives. Same with the second comment - people who like the service will keep using it. Those who don't will find another platform for their trolling - I'm sure 2chan or something like that is still available. Free market in action, baby...

    Twitter being a private company does not mean that they can't censor, in fact we know that Twitter and places like "Faceplace" as you so kindly put it, they do censor. The question is whether or not a private company can legally censor and should protections be put in place to ensure people know that information is censored.

    I believe that they have the legal right to censor, but also believe that they should be required to provide legal notification on what they censor and why. There is a difference between free speech and propaganda, and it should be obvious to people which the platform supports. Paid advertisements have to do this today, and I believe its within bounds to demand the same for any social media platform.

    --

    -The wise argue that there are few absolutes, the fool argues that there are no probabilities.

    1. Re:Wrong by MightyMartian · · Score: 3, Informative

      It's their platform. They can do as they please. Don't like it, find somewhere else to post.

      It's fair game to criticize Twitter, if you feel they've done wrong, but I find the idea that you want some sort of mandatory regulation more than a little absurd.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    2. Re:Wrong by Curunir_wolf · · Score: 4, Interesting

      So, Twitter can do "anything they please", huh? Let's examine your premise a bit.

      First, censorship can happen on a lot of levels and in a lot of places. Just because the Constitution forbids only the Federal government (and, by extension in later amendments as well as by state government Constitutions, state governments) from creating laws to censor speech, doesn't mean that what Twitter is doing here (and Facebook, Google, et.al.) isn't censorship. It is. Let's be clear about that. These companies are engaging in censorship, and they can do a great deal of it. If you're unclear just how pervasive it can be, here is a primer for you on how Google censors voices.

      Next question, can they really do anything they want? Twitter and Google and other ISPs have certain protections from torts (lawsuits) through Section 230 of the Communications Decency Act (CDA) of 1996, a federal law. It basically says that sites like Twitter cannot be held responsible for user-generated content hosted or available from their site or services. That's a HUGE benefit provided to these companies, that individuals do not get. But, the more an operator edits or manages the user content on their site, the more they expose themselves to being liable for that content.

      It leads one to wonder: If government has provided this awesome protection from liability to Twitter, wouldn't it be the responsibility of government to ensure they are providing an open platform (that is, NOT engaging in damaging censorship). The censorship Twitter and especially Google engages in is certainly damaging. There are many cases, and many lawsuits about Google silencing people. In Europe and other places with less protections for free speech, Twitter must comply with guidelines that require them to censor content, and they do just that. Governments have recognized that Google is so large and so pervasive that it is one of the few companies they can go to that can effectively censor content in their country. So clearly Twitter is much more than just some private entity among a large set of competitors. And for Google, using their "malicious website" lists, they can basically censor content at user's client computers.

      Think about something else. The US government imposes a large number of regulations on businesses. Using the "public accommodation" definition, business are banned from discrimination, are required to accommodate the needs of the disabled, provide specific services for patrons on an equal basis, and much more. The FCC requires broadcasters to submit ways that they are of benefit to the community. We have common carrier rules that prohibit censorship over some communication channels. In many ways, Twitter is identical to a common carrier, but with even greater influence over communications.

      With only 6 corporations controlling most of the media, and only 3 companies controlling most of the Internet, I think it's time we were a little more realistic about what is happening and what can be done about it. These companies can control the narrative and basically mind-control vast portions of the public.

      Do we really want to just throw up our hands and declare "Well they're private companies they can do anything they want?" Even when the result could be controlling the opinions and minds of most of the country?

      --
      "Somebody has to do something. It's just incredibly pathetic it has to be us."
      --- Jerry Garcia
    3. Re:Wrong by Curunir_wolf · · Score: 2

      They fall under the definition of an "ISP" as defined in the CDA and section 230.

      --
      "Somebody has to do something. It's just incredibly pathetic it has to be us."
      --- Jerry Garcia
    4. Re:Wrong by s.petry · · Score: 2

      Wrong, you are cherry picking a sentence fragment to back an invalid opinion based on a lie. Why not read the _FULL_ quote from Steven Bannon instead of repeating lies? Oh, it harms your narrative. Thanks for playing, have a nice day.

      --

      -The wise argue that there are few absolutes, the fool argues that there are no probabilities.

  8. Echo, echo, echo... by Opportunist · · Score: 4, Interesting

    Leave your dissenting opinion at the door please.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  9. Re:oh no my hugbox by sycodon · · Score: 2

    It IS censoring...it's just not against the law for a private company to do it on their private platform.

    People should call them out on it because it is at odds with the intent of the platform.

    --
    When Fascism comes to America, it will call itself Anti-Fascism, and tell you to give up your guns.
  10. Re:And nothing of value was lost by serviscope_minor · · Score: 2

    Old man waves his cane.

    I can't wait for him to hear about/encounter snapchat. That should be hilarious.

    --
    SJW n. One who posts facts.
  11. Sounds like they're driving. . . by Salgak1 · · Score: 2

    . . . . more users to Gab, where the only filters on what you see, are the ones **you** set on your own account

  12. The shareholder lawsuit is going to be epic by DeplorableCodeMonkey · · Score: 2

    I can't believe that no law firm has tried to organize a shareholder lawsuit yet. I bet it would be fascinating to see the discovery period when Twitter has to show how much it spent in money and manpower to implement these features at the behest of SJWs and then explain to a jury how they planned to meet their responsibilities to shareholders by openly attacking half of their potential users. It is not an exaggeration to say that this is now in the same sport, if not league, as what was done to Nokia.

    FFS, they have been suspending accounts with literally no activity, but Islamic extremists are nowhere near as policed as "trolls."

    It'll be even more lulz-inducing when the plaintiffs bring up the countless examples of Twitter tolerating trending hash tags calling for the extermination of white people, the assassination of the President and such and then say "Mr. Dorsey, please explain how you protected Twitter's good will, reputation in the market through this obvious double standard where you tolerated literally felonious speech in violation of the terms of service.

  13. Re:And nothing of value was lost by JustAnotherOldGuy · · Score: 2

    I can't wait for him to hear about/encounter snapchat. That should be hilarious.

    Follow me on Twitter and you'll be the first to get the benefit of my insightful opinions.

    --
    Just cruising through this digital world at 33 1/3 rpm...
  14. The real question by slapout · · Score: 2

    Are they blocking trolls or just people they disagree with? Also, why aren't the twitter users just ignoring accounts they don't like?

    --
    Coder's Stone: The programming language quick ref for iPad
  15. Escalation of Terms to Justify Censorship by Kunedog · · Score: 5, Insightful

    They use terms to mean whatever they want anyway.

    Disagreement is now harrassment.
    Mockery is now hate speech.
    Offense is now trauma.
    Criticism is now abuse.
    Compelling criticism is now violence.
    Anyone who talks about subjects the MSM wants to suppress is now a troll.
    Anyone at random is a racist/sexist/white supremacist/nazi/etc if they say so.

    The use of this alarmist (and usually, simply wrong) language is ubiquitous and deliberate. It's all a pretense to justify a disproportionate censorial "response," especially when they know no response is warranted at all. It's also a brazenly transparent tactic, especially since Twitter/Reddit/etc rarely seem to use it against users that properly align with their politics.

    1. Re:Escalation of Terms to Justify Censorship by lgw · · Score: 2

      Nice non-sequitur. But you didn't nothing to refute his points. Sure there are some actual neo-Nazis in the world, tiny groups here and there, but almost everyone labeled as a neo-Nazi on social media isn't.

      So, not only is the censorship getting out of hand, but no one cares any more when you call someone a neo-Nazi. This has made the actual neo-Nazis, few though they may be, quite happy.

      --
      Socialism: a lie told by totalitarians and believed by fools.
  16. Seeking bodily safety from incorporeal text by poity · · Score: 2

    Who else would want this but the crybully?

    --
    your thin skin doesn't make me a troll
  17. Their efforts are doomed to failure by taustin · · Score: 2

    It isn't even theoretically possible to formulate an objective definition of "abuse," and when all definitions are subjective, all decisions on who is abusive are subjective. There is literally nothing that anyone can say that won't offend someone.

    There is only one thing they could possibly do to "stop the abuse," and that is to shut Twitter down.

    I'd be fine with that.

    If you have something to say that can be said in 140 characters, you have nothing to say.

  18. Re:oh no my hugbox by ravenshrike · · Score: 2

    One of them being Scott Adams. Welp, all the people claiming he was paranoid sure are looking like morons.

  19. More to Free Speech Than the First Amendment by Kunedog · · Score: 4, Informative

    First of all, it's a private company doing it, so it's not censorship

    Let's put this myth to rest. Free speech is a bigger concept than the 1st Amendment (the world is bigger than America and American laws, for starters).

    The ACLU has a blindspot a whole amendment wide, but when it comes to free speech even they acknowledge the extent of the threat:

    https://www.aclu.org/other/wha...

    Censorship, the suppression of words, images, or ideas that are "offensive," happens whenever some people succeed in imposing their personal political or moral values on others. Censorship can be carried out by the government as well as private pressure groups. Censorship by the government is unconstitutional.

    In contrast, when private individuals or groups organize boycotts against stores that sell magazines of which they disapprove, their actions are protected by the First Amendment, although they can become dangerous in the extreme. Private pressure groups, not the government, promulgated and enforced the infamous Hollywood blacklists during the McCarthy period. But these private censorship campaigns are best countered by groups and individuals speaking out and organizing in defense of the threatened expression.

    Was there a "Second of all"?

  20. Re:Sounds like they're driving. . . by Salgak1 · · Score: 2

    As a 5-digit Slashdot user. . . .I'm amused. Slashdot wasn't originally a Thing, either (and honestly, no longer as much of a thing as it was in the days of Peak Slashdot).Gab is still in beta and has a waitlist. . .

  21. Re:Sets a bad precedent in many ways by lgw · · Score: 3

    whatever we're calling worthless hateful fucks

    Funny, you're the only one I see spewing hate in this conversation.

    --
    Socialism: a lie told by totalitarians and believed by fools.
  22. Re:oh no my hugbox by lgw · · Score: 2, Insightful

    Government censorship is illegal. That's the big distinction.

    That's a distinction. Other interesting distinctions are: desirable, moral, etc.

    Twitter is a big platform. Their censorship is generally harmful and undesirable. We'd be better off without their blatant political bias, for all that they're legally entitled to it.

    --
    Socialism: a lie told by totalitarians and believed by fools.
  23. Someone already did by Okian+Warrior · · Score: 2

    Well, go start your own web forum. If you don't like what Twitter does, there's a whole world out there. Go to it. But I guarantee you, if you simply allow the cranks to control your medium, it will fester into nothingness.

    Someone did, it's called Gab.ai, and it's specifically a haven for free speech.

    Their version of censoring is to let everyone censor what *they* see on the site. An individual can "mute" other users or specific words, so if someone keeps posting things that bother you you can "mute" them so that you don't see them. If individual words trigger an unpleasant memory for you, you can mute individual words and you'll never see them.

    The thing about calling people racist/sexist/nazi is definitely real.

    Kellyanne Conway typing on her cell phone during a meeting of black dignitaries is definitely racist!

    From that facebook post:

    I sincerely doubt that Kellyanne Conway would be on the couch, shoes off, on her knees, looking at her phone, if the room was full of white dignitaries or CEOs that she actually actually respected.

    Here's the full context which shows that she was setting her phone to take a group photo.

    People are seeing racism everywhere right now, even where it doesn't exist!