Uber Loses Legal Test Case Over Language (bbc.com)
Ride-hailing service Uber lost a court battle on Friday to stop a London regulator from forcing private hire drivers to prove their reading and writing skills in English, the latest setback for the firm in London which could now lose some workers. From a report: The ride-hailing app went to court after Transport for London (TfL) said that drivers should have to prove their ability to communicate in English. Uber argued that the standard of reading and writing required by the test was too high. The US firm said the test was "unfair and disproportionate" and it would appeal against the court's decision. The ruling will also apply to all minicab firms in London. "TfL are entitled to require private hire drivers to demonstrate English language compliance," said Judge John Mitting as he rejected Uber's claim. Tom de la Mare QC, for Uber and the drivers, told the judge that the language requirement would result in 70,000 applicants failing to obtain a licence over three years. The proposals would have a disproportionate impact on drivers from countries where English was not generally spoken and give rise to "indirect discrimination on grounds of race and nationality."
Uber cabs are not public hire (that would be black cabs in London), they're private hire. You can't flag them on the street. But I have no problem with the ruling. You need to be able to talk to your taxi driver. You might have a preferred route, or need to give instructions round a one-way system, or tell them to let you out at the shops. It's a customer-facing position and it demands a certain level of communication skills, in this case an acceptable standard in the nation's official language.
And it's not like Uber are sticking up for the hard-working, hard-done-by drivers here. They just need warm bodies to keep accruing marketshare until the Johnnycabs are certified and they can ditch the lot of them.
One of the penalties for refusing to participate in politics is that you end up being governed by your inferiors - Plato
Maybe Uber should redo their rules so that any passenger who wants to use their ride must have a working knowledge of Urdu or Bangladeshi.