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HP Top Level Executive On Life After the Split (zdnet.com)
An anonymous reader shares a ZDNet report: George Brasher is a 26-year HP veteran who has worked in a variety of roles in the company's printer and PC divisions over the years and is now HP Inc's managing director for the UK and Ireland. We began by asking how the first fifteen 'post-split' months had gone. "If you go back to the genesis of the separation, what Meg [Whitman, CEO of HPE and chairwoman of HP Inc] said was that, by splitting into two businesses, we'd be able to have more focus -- and I think that's truly what's happened with HP Inc. What we wanted to get out of it was: could we be more focused on our markets; could we actually accelerate our pace of innovation and get closer to our customers? In general, I'd say the answer is a resounding 'yes'." [...] The second thing is -- and you can see examples around this room [the CWC] -- we're a technology company, and innovation is our lifeblood: if you look at PC and print, we've seen more significant high-quality introductions in the last 15 months than in any previous 15-month period." [...] "The proof is always in the pudding: I look at the Spectre x360, the Elite X3 and other devices -- and it's not just new devices, but also the quality of the new devices; being able to have a partnership with B&O and thinking about a new computing experience. On the print side, it's the same thing: in September we announced our single biggest rollout ever, with a set of 16 A3 multifunction devices starting in a couple of months and rolling out over the course of the year. I don't think that happens unless you have separation, because then you've got a management team and a board, and a group of employees, that are just laser-focused on driving against that."
" we're a technology company, and innovation is our lifeblood"
That was true of HP a long time ago.
"First they came for the slanderers and i said nothing."
Once the industry standard for quality hardware have become junk just like the rest of the printers over the past decade.
Innovation is secondary. The whole advantage to HP was their service and that has been sacrificed since the HPE split.
We had a server whose RAID controller was throwing an NMI error and the support process was a nightmare. First level tech support never wanted to escalate to second level. When they finally stopped changing motherboards and Raid caches/batteries, the actual server replacement took two weeks because our 3 year old server was "too old" to keep in stock. Our parent company has been complaining about the same level of service reduction.
They guarunteed that the support contracts will not continue beyond this year and that the next servers will not be HP
Top level exec says things are going great and CEO's moves were right.
What happened? They had said 2 years ago it was hit market last year. We have heard no real updates since.
Probably good only for those at the very top. Individual contributors, not so much. What about those at HPE who were jettisoned off to other companies?
16 large format printers? Good, better, Best. A little better than good, A little better than that last one but still missing something, a little better than better, .....
Seems like an awful lot of variations. Meanwhile my antique color HP keeps plugging along (sloooowly) but I am running out of toner as it all starts to go bad :(
The monochrome Laserjet 5 will run til the heat death of the universe I believe....800,000 pages and counting
I hope at least one of those 16 pretends to be old-school!
What were you expecting? "We are shit-scared, HP carcass is falling apart and everyone's in panic. If you have a vacant position, even to clean toilets, call me, please".
Open Source Network Inventory for the masses! Kuwaiba
20 years back manufacturing was in the dark ages. People really had no idea of how much material is needed to get a target life period. Since they didnt have good statistics, Quality teams or computers to simulate material fatigue they overbuilt evrything. This made stuff last for years and was a good thing if you were one of the few rich people who could afford overbuilt crap but it sucked for most of society who were locked out of having their own printer and had to go to printing shops to print. This would be like car manufacturers only selling Rolls Royces and if you cant afford a Rolls Royce you can travel on the Rolls Royce Bus.
Now with scientific manufacturing techniques manufacturers know exactly how much to spend on materials, training and QA to make sure 95% of the printers reach their guarantee date with no problems and the other 5% are covered under warranty. Prices are much lower as a result. Stuff dies when it is obsolete instead of hanging around like zombies and is cheap enough so that a larger section of society can use it.
Overbuilding is a waste of resources, a crime against the poor and a burden to technological progress.
**Life is too short to be serious**
I guess my mind just went dark, because I first read the headline as "HP Top Level Executive On Life Support After the Split".
And are the printers still being stubborn about (overpriced, locked-in) ink cartrdges?
As a business plan, it is Machiavellian, almost....
No more HP prnters for me.
As for PCs, ASUS has been good since before HP declined... and I like mine!
I remember we had a Compaq Proliant 1600R, and I had one of our level 1 support guys go get it and bring it to my office from the server room across the campus. The guy parks a metal cart with the server on it at the top of a staircase to help a UPS guy at the elevator. Cart rolls down the stairs, launching the server. Stairs are concrete and steel.
He brought the bent up server in and told me what happened. After inspecting it and re-seating everything, we turned it on, and it booted right up.
A short time later the big wigs at corporate decided we needed to switch to the new Dell servers because they're cheaper. I asked the Dell guys if we could roll one of their servers down the stairs to see if it would still boot, but they wouldn't do it.
Guess you can't get the 4 hour support like you used to anymore? What a shame.
HP should have stuck with calculators and test equipment.
That's what they really knew how to do, and they did it as well or better than anyone else.