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Millions of Smart Meters May Over-Inflate Readings by up to 600% (bleepingcomputer.com)

"Lab tests carried out by Dutch scientists have shown that some of today's 'smart' electrical meters may give out false readings that in some cases can be 582% higher than actual energy consumption," reports BleepingComputer. An anonymous reader quotes their report: The study involved several tests conducted on nine different brands of "smart" meters, also referred to in the industry as "static energy meters." Researchers also used one electromechanical meter for reference... Experiments went on for six months, with individual tests lasting at least one week, and sometimes several weeks. Test results varied wildly, with some meters reporting errors way above their disclosed range, going from -32% to +582%...

The results of the study also matched numbers posted on an online forum by a disgruntled Dutchman complaining about high energy bills... Researchers blamed all the issues on the design of some smart meters, and, ironically, electrical devices with energy-saving features. The latter devices, researchers say, introduced a large amount of noise in electrical current waveforms, which disrupt the smart meter sensors tasked with recording power consumption...

Long-time Slashdot reader ClarkMills points out the researchers estimate that "potentially inaccurate meters have been installed in the meter cabinets of at least 750,000 Dutch households," while the article suggests that worldwide, "the numbers of possibly faulty smart meters could be in the millions,especially after some governments, especially in the EU, have pushed for smart meters to replace classic electromechanical (rotating disk) meters."

3 of 249 comments (clear)

  1. Re:That's pretty smart by JaredOfEuropa · · Score: 5, Interesting

    That's what they told one woman who complained about a 5 fold increase of her electric bill after the smart meter was installed: "Your smart meter is working fine. Possibly your old meter was faulty and we have been under-charging you all these years". Which might even be true, sadly the reporter didn't mention what the woman was paying (which should have made it instantly clear whether or not something was out of whack). But it does point out that they make it very hard to dispute these bills. The company told her she could have an electrician check out all of the wiring and appliances for any problems that would cause an increased power draw, or she could have the meter recalibrated, but she would have to bear the cost of around €900 (which seems unnecessarily high by the way).

    I think we're seeing deplorable but wholly expected behaviour in a typical case where there could well be a problem with a company's equipment, which could turn out very embarrassing and expensive for them if they admitted it. So instead they deny everything and chalk any complaints up to isolated defects or fraud.

    --
    If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
  2. Re:A cure for which there is no disease by jemmyw · · Score: 4, Interesting

    A few years ago I was working for a power retailer who were the first to start pushing smart meters in my country. The first meters were still read by human meter readers, and the data was downloaded. We were also collecting meter readings from customers who wanted to track their usage on a more regular basis than the meter readers would come round.

    Anyway, what we discovered from these various collection mechanisms was that the human meter readers were making up an awful lot of readings and not actually visiting the meters at all in many cases. If they're not going to bother going it'd have been better for our customers if they just didn't report rather than making up a number, we could model a more accurate number .

  3. Re:I am Jack's total lack of surprise. by marcansoft · · Score: 5, Interesting

    Does it measure the incorrect amount of energy? Yes. Is it defective? Yes. Are the testing standard broken? Yes. Are people actually being charged 6 times their power usage in practice? No.

    As I said, there is a certification failure here, but the headline and the statistic that all of these news sites are parrotting is pure clickbait.