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DMCA 'Safe Harbor' Up In the Air For Online Sites That Use Moderators (arstechnica.com)

"The Digital Millennium Copyright Act's so-called 'safe harbor' defense to infringement is under fire from a paparazzi photo agency," reports Ars Technica. "A new court ruling says the defense may not always be available to websites that host content submitted by third parties." The safe harbor provision "allow[s] websites to be free from legal liability for infringing content posted by their users -- so long as the website timely removes that content at the request of the rights holder," explains Ars. From the report: [A] San Francisco-based federal appeals court is ruling that, if a website uses moderators to review content posted by third parties, the safe harbor privilege may not apply. That's according to a Friday decision in a dispute brought by Mavrix Photographs against LiveJournal, which hosts the popular celebrity fan forum "Oh No they Didn't." The site hosted Mavrix-owned photos of Beyonce Knowles, Katy Perry, and other stars without authorization. LiveJournal claimed it was immune from copyright liability because it removed the photos. Mavrix claimed that the site's use of voluntary moderators removed the safe-harbor provision. The 9th U.S. Circuit Court of Appeals sided with Mavrix to a degree, but the court wants to know how much influence the moderators had on what was and was not published. With that, the court sent the case back to a lower court in Los Angeles to figure that out, perhaps in a trial. The highly nuanced decision overturned a lower court ruling that said LiveJournal was protected by safe harbor. The lower court said LiveJournal does not solicit any specific infringing material from its users or edit the content of its users' posts.

58 of 96 comments (clear)

  1. Twitter, Facebook, Etc. by sexconker · · Score: 3, Informative

    Shaking in their booties! Imagine if Twitter were held responsible for the terrorist shit they allow?

    1. Re:Twitter, Facebook, Etc. by phantomfive · · Score: 2, Insightful

      Most likely they'll make deals with content companies, much like Youtube has done. It's the smaller websites that really need to worry, because they have no negotiation power.

      --
      "First they came for the slanderers and i said nothing."
    2. Re:Twitter, Facebook, Etc. by Anonymous Coward · · Score: 1

      Even so I will consider it to be endorsement of terrorist groups and that they are compliant and supporting of them.

      This stance will continue as long as shitter censors opinions they don't like.

    3. Re:Twitter, Facebook, Etc. by EndlessNameless · · Score: 1

      Imagine if Twitter were held responsible for the terrorist shit they allow?

      Assuming the terrorists intentionally distribute those videos on every available medium, there would be no problem.

      The DMCA deals with copyright, and if the content owners do not complain then there are no legal issues at all.

      It would have to be the original video, however. A newscast which shows the video during a segment is owned by the studio.

      --

      ---
      According to the latest ruleset, this post should be modded as Vorpal Flamebait +5.
    4. Re:Twitter, Facebook, Etc. by Holi · · Score: 1

      So just don't moderate, I wonder how that would effect user moderation though.

      --
      Sorry, teleporters just kill you and then make a copy. A perfect, soul-less copy.
  2. That's why the Internet needs an IQ test by xxxJonBoyxxx · · Score: 1

    Question 1: Do you find celebrities interesting?

    If "No", proceed to Question 2.

    If "Yes", GTFO.

  3. Only if it's a whitelist by Anonymous Coward · · Score: 2, Insightful

    If each post has to be approved by moderators I can see the safe harbor being eroded, but if it's a post facto moderation then I don't see how that changes anything.

    1. Re:Only if it's a whitelist by AK+Marc · · Score: 5, Interesting

      Slashdot has moderators, and also a policy of non-moderation. There has only been one post taken down, and that was after a court order (and battle). So there's a long history of non-moderation, though it's "possible". So should slashdot be considered "moderated" or "unmoderated" under this? What about sites that explicitly do no moderation until after complaints, but then are quick to respond and hands-on in their moderation?

    2. Re:Only if it's a whitelist by Calydor · · Score: 1

      Even with moderator approval required before posts go public, are they seriously expecting VOLUNTARY MODERATORS to be able to recognize if a random picture in a random post belongs to the poster or not?

      --
      -=This sig has nothing to do with my comment. Move along now=-
    3. Re:Only if it's a whitelist by meta-monkey · · Score: 1

      Even with moderator approval required before posts go public, are they seriously expecting VOLUNTARY MODERATORS to be able to recognize if a random picture in a random post belongs to the poster or not?

      No, Mr. Poster. They expect you to shut up.

      --
      We don't have a state-run media we have a media-run state.
    4. Re: Only if it's a whitelist by EndlessNameless · · Score: 1

      You can NOT have it both ways with mass hypocrisy as the starting ante.

      Says you, and you alone. The case was sent back to determine whether or not this is true.

      The court will have to choose whether it rules in a way that applies to all sites with moderation or just this particular moderation system.

      Even then, there will be appeals---on this case or a future case---until an appellate court or the Supreme Court decides exactly what qualifies for safe harbor.

      Eventually, if these lawsuits like these continue, the courts will have a comprehensive set of case law that indicates what kinds of moderation retain (or lose) safe harbor protection.

      Your bluster about how it cannot be "both ways with mass hypocrisy" is both irrelevant and laughable. The courts will hash out exactly when safe harbor applies, and Congress can amend the law if that interpretation is not to their liking.

      --

      ---
      According to the latest ruleset, this post should be modded as Vorpal Flamebait +5.
    5. Re: Only if it's a whitelist by AK+Marc · · Score: 1

      By your definition, decentralized, NNTP that's unmoderated, and unmoderable, is moderated. My post will appear "above" yours, if I post it first. Threaded message display is default NNTP behavior in almost all readers, and orders and organizes posts.

      It would just be that the first is top, rather than some post-post moderation.

      Because your standard for "moderated" includes explicitly unmoderated (by all other definitions on the planet), your definition and argument are simply invalid.

  4. It's been a rough week by mattyj · · Score: 1

    Last week I was like 'Don Rickles was still alive? Oh, bummer.' Now I'm like 'LiveJournal is still a thing? Oh, bummer.'

  5. Re:Good, past due by Anonymous Coward · · Score: 5, Funny

    Good. This will be the end of "moderation" which silences one voice and amplifies another. This is a win for free speech. For freedom. If you love freedom you would also love anything that puts an end to this great injustice.

    +5 insightful!

    Oh, wait...

  6. Circular by BradleyUffner · · Score: 2

    Isn't removing infringing content at the request of the rights holders its-self an act of moderation?
    You must do that in order to be considered a safe harbor, but having moderators means you don't have safe harbor protections.

    1. Re:Circular by Garfong · · Score: 5, Interesting

      It looks like what makes this case different from typical moderation is "Oh No they Didn't" would review every submission before posting them, whereas typically submissions are automatically posted but can be taken down by moderators. So as I understand it the typical default approve moderation is fine, it's just this require approval before posting moderation which may be suspect.

      Similarly I imagine sites like reddit where the moderators are also users is also fine, regardless of the method, since the company itself is (usually) not involved.

    2. Re: Circular by drew_kime · · Score: 1

      The simple fact is that, in the absence of a specific agreement to the contrary, the mere act of accepting professional services creates a liability to pay a reasonable rate for services rendered. If moderators sent BIZX (or whatever shitty company runs this place now) invoices, BIZX would need specific terms in the TOS to point to in court or they'd be made to pay.

      That sounds like a reasonable requirement. Therefore I question whether you're writing from the U.S., because that sure as shit doesn't sound like something that would get through our Congress.

      --
      Nope, no sig
    3. Re: Circular by Garfong · · Score: 1

      Right, which is why 17 U.S.C.S 512(c) (Safe Harbor Provision) exists, specifically absolving service providers of liability for copyright infringement under certain circumstances. If I understand correctly, IANAL, etc.

  7. Fucking good. by Anonymous Coward · · Score: 1

    Active moderation - along with many other things like 'karma', community moderation (*ahem*), filters, algorithms to select featured posts, and even named user accounts - introduces social pressures into online speech, heavily restricts the range of allowable opinions, and encourages a toxic, boring, self-reinforcing groupthink to develop.

    Better IMO to follow the 4chan model where all posts are unedited, chronological, and anonymous, and nothing is deleted unless it is outright illegal (there posts are automatically pruned fast enough that DMCA etc. is a non-issue). Ideas are evaluated on their own merits without the subconscious ad hominem that glancing at the poster's name first brings, and unpopular opinions are at no inherent disadvantage to popular ones. The only small issue is that innocent snowflakes often aren't prepared for the full ramifications of hearing everyone's honest opinions.

    1. Re:Fucking good. by iris-n · · Score: 3, Insightful

      Because 4chan is such a shinning example of interesting arguments made by knowledgeable parties, that does not degenerate into name-calling or trivial logical fallacies.

      --
      entropy happens
    2. Re:Fucking good. by BarbaraHudson · · Score: 1

      "restricts the range of allowable opinions"

      Bullshit. You can see everything at -1. To see everything, or almost nothing, or anything in between, is a user choice, not the site's choice. Obviously, your -1 post is still viewable, so just how is the range of allowable opinions restricted? You're full of shit. And that's my opinion.

      --
      "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
    3. Re:Fucking good. by bvimo · · Score: 2

      faggot

      and some text to get around the filter

              Please try to keep posts on topic.
              Try to reply to other people's comments instead of starting new threads.
              Read other people's messages before posting your own to avoid simply duplicating what has already been said.
              Use a clear subject that describes what your message is about.
              Offtopic, Inflammatory, Inappropriate, Illegal, or Offensive comments might be moderated. (You can read everything, even moderated posts, by adjusting your threshold on the User Preferences Page)

      --
      In either case, here at Microsoft, we feel standards are important. And we have fun, too. Doug Mahugh, Microsoft
  8. Pretty soon by AndyKron · · Score: 2

    Pretty soon the only thing we'll be able to post are pictures of our own penises.

    1. Re:Pretty soon by Narcocide · · Score: 1

      News flash: most of them are actually re-posting the penises themselves.

    2. Re:Pretty soon by meta-monkey · · Score: 1

      I guess the only thing worse than someone sending you a picture of their penis is no one wanting to send you a pic of their penis.

      --
      We don't have a state-run media we have a media-run state.
  9. Moderation is not instantaneous by Rassleholic · · Score: 1

    Time is needed to be made aware of infringing content, to make a judgment as to whether or not the content actually is infringing, and to take appropriate action. Not allowing for enough time is short-sighted, vindictive, and can only serve one purpose: To harm or even shut down the forum accused of allowing infringement, silencing all legitimate communication in the process as well.

    --
    Not noteable, IMO a rubbish article.
  10. Go ahead and take 'em down!! by Neuronwelder · · Score: 1

    Its your loss! No one is going to care! Go ahead and tell us to wipe out your stuff. There will be a point where people don't care about your stuff.. Do you think we are going to run out of fantastic things to post? You should feel honoured that we pay attention to you at all!! ..And this will somehow stop us from making our own websites with humour and interest?? I don't think so! There are far more people just walking down the who are far more interesting, and better looking than the so called "famous" ones!!

  11. Re:Good, past due by AK+Marc · · Score: 1

    Giving everyone equal weight in on private services isn't "freedom of speech", it's tyranny.

  12. Slowwwwly but surely... by CanEHdian · · Score: 2

    See how the so-called "rightsholders" squeeze and squeeze... try to get a little bit more, and a little bit more, and a little bit more every time? And every time they get it? They learned from SOPA/PIPA. Don't go for the big bang. Go for it step by step. If you told Europeans 20 years ago that the Copyright Industry would have the power to block you at the ISP level from accessing websites (except for the Germans, they have a very strong Copyright Industry that made them pay fees on computer printers since forever since you "might print out a book with it") they would have said you were completely insane. Yet here we are. Soon the US will be on the block "internationals standards" etc. that they put in place themselves through endless, tireless lobbying and litigation.

    --
    When the copyright term is "forever minus a day", live every day like it's the last.
  13. Interesting point about editing... by SuperKendall · · Score: 1

    I moderate on a website that does allow moderators to edit user posts - I wonder if that opens them up to additional exposure in terms of images posted.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  14. Easy by Anonymous Coward · · Score: 1

    Just turn moderation off - completely. No issues there at all :-)

  15. Re:Good, past due by Narcocide · · Score: 1

    Without order, anarchy merely distills to warring feudal monarchies. There's no way to preserve freedom for all if by allowing all freedoms you neglect to protect the freedom of the meek from being stolen by the bold.

  16. TL;DR by Digital+Avatar · · Score: 3, Informative

    It's not that sites that use moderators can lose their safe harbor protection, but rather sites that give too much direction as to how to moderate AND where moderators exercise prior restraint such that no post goes up without having been reviewed by a moderator, can cause said moderators to be viewed as agents of the sites they moderate for rather than uninvolved third parties (and hence the Safe Harbor no longer applies).

    In this case, moderators for a Livejournal community knowingly used photographs that were clearly watermarked such that any reasonable person would know they were copyrighted and they had no fair use rationale for posting them. Because Livejournal provides such explicit direction to moderators, and these moderators held posts for review, there is no way they couldn't have known what they posted, and they thus appeared to do so on behalf of Livejournal.

    Communities that don't want to run into this problem simply need to avoid giving too much direction to moderators (since that could be viewed as exercising arbitrary control over them such that they are your agents), don't exercise prior restraint or otherwise hold comments for review, and remove infringing content when you become aware of it.

    If you want the real story without the hyperbole and clickbait, try reading the actual fucking ruling.

    1. Re:TL;DR by BarbaraHudson · · Score: 1

      Kind of like the difference between being an employee and an independent contractor. Too many constraints? You're an employee.

      --
      "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
    2. Re:TL;DR by omnichad · · Score: 1

      While that's true, LJ isn't the editor or the moderator yet they're the ones being sued.

      The hosts/editors of that specific blog are the party with the potential legal liability and lost their safe harbor. Re-posting user-submitted content is easily just a thin veil over the editor potentially being the submitter too.

    3. Re:TL;DR by Digital+Avatar · · Score: 1

      Yeah, more or less. Too many constraints = arbitrary control = you are now an agent of the principal and your actions are their actions.

    4. Re:TL;DR by Digital+Avatar · · Score: 2

      While that's true, LJ isn't the editor or the moderator yet they're the ones being sued.

      That's the point, though: By exercising so much control over their moderators they effectively BECAME the moderators. The moderators became agents of the principal, and their actions became attributed to the principal, hence the DMCA safe harbor no longer applies because it's not a third party doing the posting.

    5. Re:TL;DR by omnichad · · Score: 1

      You're right - both the Slashdot summary and the linked article leave out the vital information:

      In 2010, LiveJournal
      sought to exercise more control over ONTD so that it could
      generate advertising revenue from the popular community.
      LiveJournal hired a then active moderator, Brendan Delzer,
      to serve as the community’s full time “primary leader.” By
      hiring Delzer, LiveJournal intended to “take over” ONTD,
      grow the site, and run ads on it.

      As the “primary leader,” Delzer instructs ONTD
      moderators on the content they should approve and selects
      and removes moderators on the basis of their performance.
      Delzer also continues to perform moderator work, reviewing
      and approving posts alongside the other moderators whom he
      oversees.

      All this decision does is remove the ability of a summary judgment. They might still find in favor of LJ at trial, but it seems unlikely. Looking at this, it seems like they are trying to claim control without claiming responsibility. The act of "editing" (posts only appear when approved) is enough to make the posting an act of LJ themselves.

  17. Re:Lol, RIP forums.somethingawful.com by BarbaraHudson · · Score: 1

    So do lots of open-source software projects. If you're not politically correct, out you go.

    --
    "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
  18. Yep by argStyopa · · Score: 1

    I tend to agree.

    The 'safe harbor' provision essentially says "we're a provider of a service, we can't be held responsible for the people that use the service; their actions are their own".

    Once a site DOES take responsibility for the posts - filtering, banning, controlling - then they logically would become responsible for the content therein: if the leave it without deleting/moderating it, one could argue that's tacit approval.

    --
    -Styopa
    1. Re:Yep by omnichad · · Score: 1

      Once a site DOES take responsibility for the posts - filtering, banning, controlling - then they logically would become responsible for the content therein: if the leave it without deleting/moderating it, one could argue that's tacit approval.

      So Youtube's Content ID program makes them lose their Safe Harbor?

    2. Re:Yep by Sloppy · · Score: 1

      Once a site DOES take responsibility for the posts - filtering, banning, controlling - then they logically would become responsible for the content therein

      Would you consider Slashdot to have taken responsibility for the posts here? Moderation exists, but they aren't the ones who do it. Seems like it'd be the moderators, not the host, who would lose safe harbor. (But they aren't hosting anyway, so there's no safe harbor to lose.)

      --
      As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
    3. Re:Yep by argStyopa · · Score: 1

      IMO yes.

      Your phone company doesn't sort your calls and filter out curse words. Hell, they don't even block calls we ASK them to.
      The US Post Office doesn't sift the mail and prevent you getting letters that make you sad.
      Fedex doesn't go through your packages and remove vibrators and sex lubes.
      Those are examples of safe-harbor carriers: they care nothing for what they're transporting, thus they bear /no/ direct responsibility if it turns out to be a prank call, porn, or a mailbomb.

      Message boards and places like youtube are certainly entitled to filter out malformed or mechanically malicious content - ie to make sure videos posted aren't some sort of embedded virus, etc.

      But the *moment* they evaluate something based on content, yeah, to some degree they DO take responsibility (at least shared with the content producer) for what's up there.

      --
      -Styopa
    4. Re:Yep by omnichad · · Score: 1

      The USPS and FedEx both reserve the right to inspect suspicious packages or even refuse to accept them for delivery.

    5. Re:Yep by argStyopa · · Score: 1

      I figured someone would go there. That's when I touched on it.
      They're reviewing suspicious packages for DANGER and LEGAL COMPLIANCE, not for the value of the content.

      How would you like it if the Post Office was moderating your letters, with the same powers mods have in forums - deleting communications from other people that they simply don't agree with, or whose ideas they find uncomfortable? What if you couldn't get Victoria's Secret catalogs because the USPS decided it was icky, and simply threw away anything they considered lascivious before it even got to your mailbox?

      Of course nobody would accept that.

      Or a phone company that blanks your calls and then blocks the other caller if you start talking about abortion?

      --
      -Styopa
    6. Re:Yep by omnichad · · Score: 1

      LEGAL COMPLIANCE == DMCA Violations

      The same one that the safe harbor is a provision of...

  19. Re:There's no money in that. by meta-monkey · · Score: 1

    There's not much to worry about from the DMCA unless the terrorists are committing copyright infringement.

    Just rapings, beheadings, crucifixions, setting people on fire...nothing near so bad as copyright infringement.

    --
    We don't have a state-run media we have a media-run state.
  20. DMCA: Digital Millennium COPYRIGHT Act by raymorris · · Score: 1

    >> There's not much to worry about from the DMCA unless the terrorists are committing copyright infringement.
    > nothing near so bad as copyright infringement.

    DMCA stands for Digital Millennium COPYRIGHT Act. It specifies the procedure service providers must follow to have safe harbor from copyright claims. So GP is absolutely correct, beheadings don't come under the Copyright Act. Terrorism falls under different laws.

    1. Re:DMCA: Digital Millennium COPYRIGHT Act by meta-monkey · · Score: 2

      So GP is absolutely correct, beheadings don't come under the Copyright Act.

      Well, not under the "offenses" section, but certainly under "penalties," right?

      --
      We don't have a state-run media we have a media-run state.
  21. If you don't know, you don't post including editor by raymorris · · Score: 2

    There are many images on the web, and tons of source code, for which I don't know the license. Therefore I don't use them, since I don't know whether I'm allowed to or not. (Or I first find out what the license is, such as by asking.) That's the general rule - if you don't know whether you are allowed to use some content in a particular way, either find out, or don't use it. As a general rule, that's more or less reasonable.

    If the editor of a newspaper doesn't know the license status of a particular image, they generally won't run that image in their newspaper. If an editor / moderator of a web site doesn't know if an image is licensed for the site's use, they CAN simply not allow the image to be posted to the site - they are already approving or rejecting the posting anyway. The legitimate question is "given the exact wording of the law (DMCA) as applied to the particular site in question, do the editors/moderators have a role similar to the editor of a newspaper?" (Again, as defined by the particular wording of the law.) This case isn't about the concept in general, but about the particulars of this specific case.

    People who volunteer to be editors / moderators may indeed be unable to effectively serve as editors. In that case, perhaps if the site wants editors, they should pay editors, or else not have them. It's been known since at least 1997 when I started doing web sites professionally that weak moderation / editing is risky. Once you have staff deciding what should be posted, you start to become responsible for those decisions. (Including unpaid staff).

  22. Live Journal posts AFTER editors review submission by raymorris · · Score: 1

    > Time is needed to be made aware of infringing content, to make a judgment as to whether or not the content actually is infringing, and to take appropriate action.

    In this case, Live Journal posts submissions after a team of editors / moderators have reviewed and approved submissions. They actively approved it before it was published on the site, and would have seen the watermarks on the images.

  23. Re:Good, past due by Ol+Olsoc · · Score: 1

    Giving everyone equal weight in on private services isn't "freedom of speech", it's tyranny.

    Well, I considered it anarchy. Usenet, which was the wild west, and unwitting experiment of unfettered free speech, showed the tragedy of the commons effect. The trolls, flamers and internet kooks killed it pretty well. The response to any complaint was "Use a killfile". But after you spend more time adding people to a killfile than reading and participating, you just give up and go some place else.

    And usenet died.

    And that folks, is why we have moderation. I moderate several groups. I'm pretty lax for the most part, allowing a fair amount of topic drift. But if someone gets offtopic political or religious, or starts talking shit, they are gone. If they don't like it, they can either grow up or GTFO,

    If I have a few people getting pissed at me, I know I've done my job.

    --
    The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
  24. Also the watermarks on the images by raymorris · · Score: 1

    Also, in this case the watermarks on the images provide a pretty strong hint that the are professionally produced photos and the owner cares about their copyright. The editors / moderators would have seen the watermarks before approving the submission.

  25. Re:A couple things weird here by omnichad · · Score: 1

    Yeah, that's a little weird. LJ is little more than the web host here, and moderators are not employed by LJ. This means that ONTD might have some legal liability as a group, but not LJ - even if they provide the moderation capability.

  26. Re:Good, past due by EndlessNameless · · Score: 1

    Every community has standards. If your behavior or opinions are utterly rejected, you probably ought to find another community.

    Sometimes a lone actor can change a community for the better, but most trolls and outcasts are rejected for being odious, disrepectful, or ignorant.

    Meta-moderation is important to prevent abuses, which some sites notably lack. I have seen brief instances of unmoderated commentary on the internet though, and even bad moderation is better than that.

    --

    ---
    According to the latest ruleset, this post should be modded as Vorpal Flamebait +5.
  27. Re:Good, past due by AK+Marc · · Score: 1

    Usenet died when ISPs stopped providing readers and servers for free. I know I stopped when I switched ISPs to one that didn't offer free servers. Paying $5 a month for a pay server just wasn't worth it. Though I had bought Agent, and didn't need to buy another client. I moved to SBC (back before it was SBC) and didn't have a choice of providers, and gave it up. The free services (Google's free usenet access) came too late for most to care. I looked it up, and some of the regulars were still around, but not many kept up with it. Just a few that had had jobs with servers (mainly those working in education). So there was no reason to go back. The number of trolls wasn't an issue. Before the endless September, there weren't many trolls anyway. When everyone on Usenet was on a university server, there wasn't any real anonymity. So a troll could be tracked down in many cases. Noise isn't trolls. The endless non-troll newbs was as bad or worse than the trolls.

  28. Re:Good, past due by Ol+Olsoc · · Score: 1

    The number of trolls wasn't an issue.

    As a person who was and still is involved in Usenet on a moderator level, I gotta say we have a remarkably different perspective on it.

    --
    The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
  29. Re:Good, past due by AK+Marc · · Score: 1

    On rec.autos.driving, the only "trolls" weren't trolls by the normal definitions, but were idiots. There would be a few true trolls, but most would simply ignore them. Trolls increased after Eternal September, but they quickly lost interest.