Fitbit's New Smartwatch Has Been Plagued By Production Mishaps (yahoo.com)

JP Mangalindan, reporting for Yahoo Finance: Fitbit's first "proper" smartwatch and first-ever pair of bluetooth headphones are due out this fall after a series of production mishaps delayed the project, Yahoo Finance has learned. The fitness tracker company's smartwatch project has been a troubled one. Production problems have forced Fitbit to push an original spring launch to this fall, according to two sources familiar with the matter. "In one of the more final prototypes, the GPS wasn't working because the antennae wasn't in the right place," one of those sources told Yahoo Finance. "They had to go back to the drawing board to redesign the product so the GPS got a strong signal." Fitbit's design team also ran into problems making its smartwatch fully waterproof, even though that's a key design element for the Apple Watch Series 2. Indeed, it's still unclear as of the publication of this article whether the device will launch with the waterproof feature.

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Re:FitBit? What? They're still in business? How?

[bluefoxlucid]

Recently, they tore down the sleep application for anyone who doesn't have a new Charge 2 or Blaze. With one of only three types of new trackers, you get Sleep Stages; with everything else, they've removed interactive graphs, sleep latency, sleep efficiency, total time in bed, and so forth. You also can't switch to the Sensitive tracker after a bad night, which is more-accurate for detecting wake events (meaning you want it Sensitive if you wake up a lot so it doesn't detect wake as sleep, and Normal if you sleep well so it doesn't detect sleep as wake). They put back a few statistics after everyone got pissed.

They've been hostile to users about this change, albeit with a velvet tongue. Lots of lip service, blaming the user, and telling the user the features that vanished are either things they said they wanted to go away or things they don't need. Anyone who points out support is unhelpful is removed for being "inflammatory"--this frequently includes people who point out that support seems to have no idea what's happening, and misses people who claim Fitbit just hires retards and high-school drop-outs for support; Fitbit is basically removing any posts criticizing their staff, and plenty of posts criticizing their business, although with the massive flood it's been arbitrary due to the PR nightmare that is just deleting every dissenting voice. They're at least not complete morons.