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IBM is Telling Remote Workers To Get Back in the Office Or Leave (wsj.com)

For the last few years, IBM has built up a remote work program for its 380,000 employees. Now the Wall Street Journal reports that IBM is "quietly dismantling" this option, and has told its employees this week that they either need to work in the office or leave the company (Editor's note: the link could be paywalled; alternative source). From the report: IBM is giving thousands of its remote workers in the U.S. a choice this week: Abandon your home workspaces and relocate to a regional office -- or leave the company. The 105-year-old technology giant is quietly dismantling its popular decades-old remote work program to bring employees back into offices, a move it says will improve collaboration and accelerate the pace of work. The changes comes as IBM copes with 20 consecutive quarters of falling revenue and rising shareholder ire over Chief Executive Ginni Rometty's pay package. The company won't say how many of its 380,000 employees are affected by the policy change, which so far has been rolled out to its Watson division, software development, digital marketing, and design -- divisions that employ tens of thousands of workers. The shift is particularly surprising since the Armonk, N.Y., company has been among the business world's staunchest boosters of remote work, both for itself and its customers. IBM markets software and services for what it calls "the anytime, anywhere workforce," and its researchers have published numerous studies on the merits of remote work.

17 of 215 comments (clear)

  1. The CEO's pay package is objectionable by fustakrakich · · Score: 5, Funny

    So, let's fuck with the regular employees. That'll fix it.

    --
    “He’s not deformed, he’s just drunk!”
    1. Re:The CEO's pay package is objectionable by twh99 · · Score: 5, Insightful

      That's what IBM wants. This is a stealth layoff.

    2. Re:The CEO's pay package is objectionable by Aighearach · · Score: 3, Funny

      Since when did IBM hire "regular employees?"

      If you're regular, don't even bother applying.

      You have to be exceptional, and also have pressed shirts.

      Real IBMers were still wearing their pressed shirts when working from home, and it isn't really that big a change for them to come back to the office.

  2. Big Company Moves by MangoCats · · Score: 5, Insightful

    IBM, a giant corporation with big financial challenges, is addressing their labor cost issues by issuing a blanket proclamation that will remove mostly older, higher salaried employees from their workforce while simultaneously retaining and hiring in more younger, cheaper employees in the urban tech centers where their few remaining offices are located.

    Expect the policy to continue until they start to hurt from the lack of experienced people to execute the little actual work that gets done in the corporation.

    1. Re:Big Company Moves by Kjella · · Score: 4, Interesting

      Expect the policy to continue until they start to hurt from the lack of experienced people to execute the little actual work that gets done in the corporation.

      I suspect that if they don't see the value of teleworkers they'll hurt a lot faster from the "invisible" work that just went missing. I mean you have your written duties, the big stuff that they mostly know about.. but then you have all those little things where something this is wrong/missing/not updated and eventually it turns out Bob used to do that but Bob's not around anymore.

      --
      Live today, because you never know what tomorrow brings
  3. Re:Doesn't make money sense by Anonymous Coward · · Score: 5, Insightful

    It's a stealth layoff. They are betting that a good number of the remote employees will be unwilling to relocate, and quit. But if enough of them do actually come to the offices, then there will be another round of layoffs in the near future.

  4. Soft Layoff by netsavior · · Score: 5, Insightful

    the "soft layoff" is a coward ceo's last line of defense to "rightsize costs"

    As if all the brains hadn't bled away from big blue a generation ago... Anyone left with the ability to work at an actual productive job will quit rather than move.

  5. Re:Doesn't make money sense by green1 · · Score: 5, Insightful

    When you don't know how to manage your workers, you do it the easy way by watching the punch-clock. It does absolutely nothing to help your company, but it's easy, and it makes the boss feel good.

  6. Telecommuting by another name. by jedidiah · · Score: 4, Insightful

    Utter nonsense. None of these types of operations are centralized enough for this to matter. Even if you go into an IBM run facility, your entire team will be spread to the four corners of the earth. Even if you work with people in the same building, those people will be nowhere near you.

    Working in large corporate outfits like this is still effectively telecommuting even if you have to drive into one of their offices.

    --
    A Pirate and a Puritan look the same on a balance sheet.
    1. Re: Telecommuting by another name. by nitehawk214 · · Score: 4, Interesting

      This is merely a soft layoff. Force people to quit by making their jobs insufferable. I'm sure they figure the older, more highly paid, employees will go first.

      --
      I'm a good cook. I'm a fantastic eater. - Steven Brust
  7. Office space by petes_PoV · · Score: 4, Interesting
    When I worked for IBM in the early 90s, we were often required to work from home as the company simply did not have enough desks and facilities to provide for all its staff. After that came a project to "hot desk" people, but that was unpopular and did not achieve any real savings or benefits.

    I presume that they have since realised that there are, in fact, real benefits to having a full team in a single location. And now that they have sacked so many staff, they now have the free space to actually implement the most sensible and efficient (for the company, not the employees) way of getting the most out of their people.

    --
    politicians are like babies' nappies: they should both be changed regularly and for the same reasons
    1. Re:Office space by aardvarkjoe · · Score: 4, Informative

      I presume that they have since realised that there are, in fact, real benefits to having a full team in a single location.

      You would think wrong. This mandate started in the second half of last year, and there has been no attempt to move teams that work in different IBM locations together -- or, for that matter, to implement any environment changes that might make having a team all be in the same location useful.

      This is 100% about reducing head count.

      --

      How can we continue to believe in a just universe and freedom to eat crackers if we have no ale?
  8. Forced resignations by dmaul99 · · Score: 4, Insightful

    This is a good way to get rid of your lifer employees who've settled down into family life and are just coasting, relying on labor laws and the hefty cost of severance to keep their jobs. Call in to a meeting after dropping off the kids here, respond to some emails after picking up the kids there, everything off at 5. Meanwhile you have the productive employees at the office that come to kind of ignore and not expect anything from the wfh crowd. I've been a contractor at several large companies (cisco, yahoo, oracle) and I've seen it. Yes yes you have your rock star wfh employee here and there. But for the most part, the wfh folks might as well not even be on the team you wouldn't notice and everybody resents them because they make more money than them and don't have to come in and they don't do anything. So this sort of policy shift is a good way of getting rid of dead weight without having to pay severance because there's no way a remote coaster can convert to productive office monkey and they know it.

  9. Re:Doesn't make money sense by Sydin · · Score: 5, Interesting

    It's not just a stealth layoff, it's stealth ageism. I'd wager that much of IBM's older, higher salaried workforce is participating in the remote program, while the workers who are already in the urban centers around the offices or are willing to uproot their lives to move to one are younger and cheaper.

  10. Re:Doesn't make money sense by David_Hart · · Score: 4, Interesting

    As an older worker, I'm extremely offended that you would assume I'm unwilling to comply with job requirements and move if necessary to retain a job I am good at and I love. That is extremely discriminatory.

    It's not specifically age related. Age is being used as a catchall for people in the age range where they have a family and kids. If your kids are in a good school with lots of friends in a nice community are you going to move or look for another job?

    Working in the nearest city may require uprooting the whole family and moving to an area with higher housing prices, etc. People have done it. Most prefer not to if they can help it, at least until the kids are old enough to be in college, etc.

  11. Incompetent overpaid CEO is incompetent news at 11 by LeftCoastThinker · · Score: 5, Interesting

    Nothing to see here, just more of the same.

    It is far past time to pass a law that limits CEOs pay to 10x the average pay of their employees in cash and the rest in company stocks that can only be sold 10% per year, requiring CEOs to focus on the long term health and viability of their company, not just short term gains...

    --
    If you disagree, please post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like
  12. Re:HA! SHIP IS SINKING! by cayenne8 · · Score: 5, Insightful
    It isn't the remote workers that are killing IBM's business.

    It is IBM's business and business MODEL that are killing IBM>

    In recent years, I had to work with one of their products they bought a couple years back.

    The original product, worked GREAT was small, efficient, and on Linux you had a GUI-less install that worked just fine. Easy to configure and just *worked*.

    Now..wind forward a couple years to now.

    NOW they have forced this great stand alone product, to work on WAS (Websphere Applicaton Server), and other layers of unnecessary applications and abstraction...and the fun thing is...NO ONE at IBM knows how the fuck all the parts and pieces actually work now.

    You put in a service request on the product in question...you get help to a point, then they say.. "Oh, that's a WAS problem" and send you there...they send you back saying it is an installer problem...etc, etc etc.

    I won't even get into the troubles that come with trying to traverse the cluster fuck that is their IBM Passport advantage, trying to find all the many part numbers that will actually make the *magic* combination of parts that will work together.

    They try to sell you to the service guys for this, who often...have problems figuring this out themselves.

    IBM is $$$$...bloated, too many groups within that cannot and do not talk to each other...THAT is why they suck.

    I remember the old saying:

    "No one ever got fired for hiring IBM".

    If I were a project manager today, if someone so much as got two of the three letters of IBM out of their mouth...I'd CAN that motherfucker in a heartbeat.

    --
    Light travels faster than sound. This is why some people appear bright until you hear them speak.........