83 Percent Of Security Staff Waste Time Fixing Other IT Problems (betanews.com)

An anonymous reader shares a report: A new survey of security professionals reveals that 83 percent say colleagues in other departments turn to them to fix personal computer problems. The study by security management company FireMon shows a further 80 percent say this is taking up more than an hour of their working week, which in a year could equate to more than $88,000. For organizations, eight percent of professionals surveyed helping colleagues out five hours a week or more could be costing over $400,000. Organizations are potentially paying qualified security professionals salaries upwards of $100,000 a year and seeing up to 12.5 percent of that investment being spent on non-security related activities.

Comments

That time is not wasted

[gweihir]

It serves to establish and maintain closer relationships between users and IT security people, so that, you know, if a user has a suspicion of a security problem, they feel more confident and approach IT security staff earlier. But that idea flays wayyyyy above the heads of MBA morons.

Re:It wouldn't be a problem if...

[Anonymous Coward]

Rice's theorem hates your guts.