IT Crash Causes British Airways To Cancel All Flights (cnbc.com)
An anonymous reader quotes CNBC:
British Airways canceled all flights from London's Heathrow and Gatwick airports on Saturday as a global IT failure upended the travel plans of tens of thousands of people on a busy U.K. holiday weekend. The airline said it was suffering a "major IT systems failure" around the world. Chief executive Alex Cruz said "we believe the root cause was a power-supply issue and we have no evidence of any cyberattack." He said the crash had affected "all of our check-in and operational systems." BA operates hundreds of flights from the two London airports on a typical day -- and both are major hubs for worldwide travel. Several hours after problems began cropping up Saturday morning, BA suspended flights up to 6 p.m. because the two airports had become severely congested. The airline later scrapped flights from Heathrow and Gatwick for the rest of the day.
So a power supply failure can bring down all operations on a global scale. Good to know that BA had outsourced part of their IT staff to India!!!
I didn't realized that the British celebrated U.S. Memorial Day weekend.
MBA to board: I've got a great idea to cut costs! It will save millions!
Somewhere, there is probably an IT guy who has been begging for the budget to upgrade some old machines, or move the services onto a cloud provider and was ignored.
He's crying today, because this huge revenue loss could probably have been avoided with a small budget for newer hardware or more redundancy.
The real "Libtards" are the Libertarians!
Here you have the BBC report on the matter: http://www.bbc.com/news/uk-400...
The Mythical Man-Month was written in 1975. In a very detailed way, it described how common business-planning stategies fail when applied to information technology projects. But did anyone listen? We've known how to avoid these sorts of problems for over 40 years!
and the backup plan for when the IT systems fail is: water and food vouchers..
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It's my vague recollection that at least one other airline had a power-related IT outage within the last year or so.
I would have thought "reliable power at scale" was a solved problem.
...the outsourced IT guys from TCS in India need to fly to the UK to fix the 'power supply' issue but currently they are unable to book a flight on British Airways.....
Of course, it requires more than the myopic 3-month planning that most MBAs are capable of at maximum. It also requires a real understanding of risk management and staying away from all short-term optimization. Otherwise, you end up at "save a million, lose a billion", as this seems to be a fine example of.
Claiming this was a "power supply issue" is just lying by misdirection. The root cause is lack of redundancy, lack of resilience and lack of effective business continuity management. All things that cost money and that do not generate profit _unless_ something like this happens. In a healthy infrastructure, one (or even several) power supplies blowing up will not kill your ability to do business.
Events like that are almost universally due to gross mismanagement and should not only result in termination but also prosecution of the "leadership" that allowed this to happen by not being prepared.
Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
Telling engineers "that's not in the budget" when we ask for some extra funding to build redundancy into a system costs money. I wish MBAs would learn that.
Quote: ... "Cloud" is a faster way of saying "abdicating responsibility."
The word "cloud" is used by cloud providers to encourage cloudy thinking: Dilbert cartoon.
This Dilbert cartoon shows where cloudy thinking is leading.
If you're going to have people fallback on pen and paper, they need to be trained to use pen and paper. I worked at a restaurant when a power outage took down the ordering stations. The restaurant kept doing business until the power came back online an hour later, as sunlight through the large windows and emergency lighting illuminated the interior. The kitchen kept on cooking with gas-powered appliances and emergency lights. The wait staff struggled to calculate bills and make change with only one calculator in the entire building. Management added backup power to the ordering stations a week later.
Have you got a URL for that site?
.. find my fucking bag that they lost A WEEK AGO, the fucking fucks.
*cough*
"No the server isn't down. You must be using it wrong, idiot." *unplugs coffee maker, plugs server back in*
Well, there's spam egg sausage and spam, that's not got much spam in it.
When will people realize that the Indians are actively hostile to lots of groups/nations/people, including the Brits. Just because they pretend to speak English and work cheap they get to stand next to the important bits while management is on holiday. It's like the Japanese before Pearl Harbor. Their interests are not your interests.
Massive world wide systems like this, should always have at least two entire working deployments, one kept in a down state and one kept up and working, that way if a problem happens, you just bring the second data center online and off you go.
If a power supply issue could bring down your entire system, you didn't design it correctly, PERIOD! If your entire system hinges on a single power supply failure, you ALWAYS have a second one on an alternative supply, in fact, you'd have multiple supplies to each data center, from different providers, just to make sure power issues can't cause these types of issue.
If the problem really comes down to a power supply, fire the IT department, fire the System Architects and start doing things properly.
Airline system are usually split in various intercommuniticating system (be their own, or in case of gds external enormous firms). E.g. you have a crew system, a weight and balance system, a check in system, a baggage system, and a reservstoon system usually handled by a crs, like appolo, axsres, amadeus, galileo, infiny , etc... your booking was almost certainly saved in obe of those gds. And depending on the agreements among airline and interline set up, they can just pull each other booking (aka PNR passenger name record) and rebook onto their own flights.
C. Sagan : A demon haunted world:
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visit randi.org
...have hot swap-able power supply? Could Dell make a mission critical server that has two power supplies, both hot swap-able. That way when one goes south, the janitor can just pull the dead one and replace it with a good one.
"I'm a dirty white tomcat, enter my world..."
Hence the second sentence starting with "Beyond a certain point".
WTF is it with people not reading past one line here recently?
What a lovely piece of racist bullshit.
Shame you don't have the room or time to make a list of the companies ruined by white Americans and the amounts of money involved. (Here's a hint: One of the culprits is currently sat in the White House)
-Never argue with an idiot. They drag you down to their level, then beat you with experience-
Why don't you make that list? Here's a hint: No country will give you any Visa when they know about your uncivilized Caste system https://www.washingtonpost.com...
Casteism