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British Airways Says IT Collapse Came After Servers Damaged By Power Problem (reuters.com)

A huge IT failure that stranded 75,000 British Airways passengers followed damage to servers that were overwhelmed when the power returned after an outage, the airline said on Wednesday. From a report: BA is seeking to limit the damage to its reputation and has apologised to customers after hundreds of flights were canceled over a long holiday weekend. The airline provided a few more details of the incident in its latest statement on Wednesday. While there was a power failure at a data center near London's Heathrow airport, the damage was caused by an overwhelming surge once the electricity was restored, it said. "There was a total loss of power at the data center. The power then returned in an uncontrolled way causing physical damage to the IT servers," BA said in a statement. "It was not an IT issue, it was a power issue."

7 of 189 comments (clear)

  1. Next excuse.... by __aaclcg7560 · · Score: 3, Funny

    "Those union electricians told us we could run all these servers without upgrading the circuit breakers. It's not an IT problem, it's a union problem!"

  2. Re: Redundant System by tysonedwards · · Score: 5, Funny

    Come on... It's apparent, the power surge was so severe it crossed the VPN Tunnels when they re-opened and traveled into another city and damaged those systems too!

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    Thirty four characters live here.
  3. Re:Don't UPSes also act as surge protectors? by Pascoea · · Score: 4, Funny

    How big a current spike was this?

    1.21 Jiggawatts, and it sent them back to 1985.

  4. Re:Not IT... Riiiight... by sycodon · · Score: 4, Funny

    Well, India has a notoriously unreliable electrical grid.

    --
    When Fascism comes to America, it will call itself Anti-Fascism, and tell you to give up your guns.
  5. Re: Don't UPSes also act as surge protectors? by Anonymous Coward · · Score: 2, Funny

    85 mph won't cut it. Gotta get that baby up to 88!

  6. it's not our DC so we don't deal with the power by Joe_Dragon · · Score: 3, Funny

    it's not our DC so we don't deal with the power part it's the DC that we outsourced to that does the power part.

  7. Re:Redundant System by anegg · · Score: 5, Funny

    They obviously only got around to implementing the first half of their Disaster Recovery solution. They will implement the Recovery half next year.