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Ex-Admin Deletes All Customer Data and Wipes Servers of Dutch Hosting Provider (bleepingcomputer.com)

An anonymous reader quotes BleepingComputer: Verelox, a provider of dedicated KVM and VPS servers based in The Hague, Netherlands, suffered a catastrophic outage after a former administrator deleted all customer data and wiped most of the company's servers. Details of what exactly happened aren't available, but according to posts on various web hosting forums [1, 2, 3], the incident appears to have taken place Thursday, when users couldn't access their servers or the company's website.

Verelox's homepage came back online earlier Friday, but the website was plastered with a grim message informing users of the ex-admin's actions. Following the incident, the hosting provider decided to take the rest of its network offline and focus on recovering customer data. Verelox staff don't believe they can recover all data.

Saturday night the web site was advising customers that the network and hosting services "will be back this week with security updates," adding that "current customers who are still interested in our services will receive compensation."

4 of 215 comments (clear)

  1. Good by 110010001000 · · Score: 5, Insightful

    Maybe people will start realizing that the Cloud is just "someone elses servers" and you have no idea how they manage them or back them up.

  2. Re:So... by Kjella · · Score: 5, Insightful

    Did they not remove the ex-admin's credentials, or what?

    They should... but if you're sitting with the keys to the kingdom you might have the domain administrator account password, root passwords, various service accounts set up for particular purposes including but not limited to integration with external access... Yes, all could be done with the proper procedures in place. But very often the responsible for such IT procedures is the admin and the admin is the one keeping tabs on what everyone else has access to. Plus you often have the rights to create undocumented loopholes that you might reasonably excuse as being a test account and an oversight if discovered. Not to mention the setting you'd bring this up, either you're basically questioning the loyalty of one of the most trusted men in the system or it looks like you're setting him up to be fired.

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  3. Re:Not a big deal by Anonymous Coward · · Score: 5, Insightful

    I wouldn't hire a guy who copies all my data to his house.

  4. Re:Not a big deal by darkpixel2k · · Score: 5, Informative

    I wouldn't hire a guy who copies all my data to his house.

    Funny, it's data from *my* company. I'm the guy who *owns* the data. So why shouldn't back a copy up to my 12 TB storage array at my house?

    If I worked for *your* company, I would back it up wherever *you* wanted it.

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