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Dropbox Is Rolling Out a Private Network to Speed Up File Access (fortune.com)

Dropbox, the file storage company that last year moved 90 percent of its data out of Amazon Web Services cloud and into its own data centers, is at it again. From a report on Fortune: The San Francisco company is building its own international private network to make sure users abroad can access their files -- most of which reside in those aforementioned Dropbox U.S. data centers -- faster. "What people don't realize about the internet is that it is very 'bursty' and can hit bottlenecks," Akhil Gupta, vice president of engineering at Dropbox tells Fortune. That is why the company is ripping out third-party load balancers and replacing them with its own software running on standard Linux hardware. Insulating itself from the balky internet is also the reason Dropbox is contracting to use its own dedicated fiber cable to carry that traffic. "We want to make user experience as real time as possible since 70 percent of our users are outside the U.S. and most of the data lives in North America," says Dan Williams, Dropbox's head of production engineering. Dropbox still partners with Amazon for customers in some countries, like Germany, which require user data to stay in the country of origin.

40 comments

  1. Wow, 70 percent outside the U.S.??? by SuperKendall · · Score: 3, Insightful

    It seems kind of amazing that so many people outside the U.S. use DropBox. I mean I really like it, but you'd think most companies would want to keep data outside the U.S. if possible (which as noted they do do for German clients).

    I guess it's just that there's nothing that works nearly so well anywhere else, which I could see being compelling even if your data was more likely to be snooped on.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:Wow, 70 percent outside the U.S.??? by r2rknot · · Score: 1

      I was surprised about that too. But maybe their is some geo-political reason for it? Or is the basic US computer user not want/need that sort of service?

      --
      "...whenever any Form of Government becomes destructive...it is the Right of the People to alter or to abolish it..."
    2. Re:Wow, 70 percent outside the U.S.??? by w1zz4 · · Score: 1

      It seems kind of amazing that so many people outside the U.S. use DropBox. I mean I really like it, but you'd think most companies would want to keep data outside the U.S. if possible

      I'm quite sure Dropbox is more a personnal than a business thing outside US. I never dealt with a business that was sending stuff over Dropbox that wasn't US.

    3. Re:Wow, 70 percent outside the U.S.??? by Anonymous Coward · · Score: 0

      I guess it's just that there's nothing that works nearly so well anywhere else, which I could see being compelling even if your data was more likely to be snooped on.

      Dropbox are also the only company I've seen advertising or doing partnerships with other companies in the EU. The last two smartphones I've bought plus my laptop came with ~20GB of free Dropbox storage for 1-2 years, I've never seen anything at all like that from other companies. If you've got to go looking for competitors then you're likely to stick with the company which is partnered with your University and gives you free space to get you in the door.

    4. Re:Wow, 70 percent outside the U.S.??? by Anonymous Coward · · Score: 0

      I've never found the need yet for remote storage. I don't really understand what people use DropBox for.

    5. Re:Wow, 70 percent outside the U.S.??? by Anonymous Coward · · Score: 0

      It seems kind of amazing that so many people outside the U.S. use DropBox. I mean I really like it, but you'd think most companies would want to keep data outside the U.S. if possible (which as noted they do do for German clients).

      I guess it's just that there's nothing that works nearly so well anywhere else, which I could see being compelling even if your data was more likely to be snooped on.

      I guess it's a side effect of outsourcing, the originating company may want to keep their data inhouse at their country of origin but then the international team can be anywhere and secondary workflow materials are shared via dropbox/git as a free/cheap/convenient worldwide data storage and thus it remains in the US.

    6. Re:Wow, 70 percent outside the U.S.??? by Anonymous Coward · · Score: 0

      It was definitely popular among academics internationally. A lot of dropbox is literally academics sharing gigs and gigs of PDF files. It used to be a great free hosting service, too.

    7. Re:Wow, 70 percent outside the U.S.??? by lakeland · · Score: 1

      I use dropbox outside the US. It's an easy decision.

      Our internet connections suck, and Dropbox is the only service to support LAN sync.

    8. Re:Wow, 70 percent outside the U.S.??? by Anonymous Coward · · Score: 0

      I'm quite sure Dropbox is more a personnal than a business thing outside US. I never dealt with a business that was sending stuff over Dropbox that wasn't US.

      I deal with internet related agencies on a daily basis some of them directly and some of them as requested by my own clients. South America, the Caribean, Europe (west and east), Asia, even some folks from South Africa. All of them send and receive large files at one point and the two main services used are Google Drive and Dropbox. I have a personal account that don't use too much and a lot of "business" accounts that each agency provides as part of the process, that in some cases add up to several hundred megabytes because of each revision is stored, files like photoshop, pdf, sketch, powerpoints even word documents with large images inside make the storage grow beyond the free/personal account space so even if the files may live only for days or weeeks they just buy the bussiness account.
      More "permanent" data I guess is stored in other ways or services.

    9. Re:Wow, 70 percent outside the U.S.??? by Anonymous Coward · · Score: 0

      Just because population of rest of the world is whole lot larger than that of US, idiots.

    10. Re:Wow, 70 percent outside the U.S.??? by Applehu+Akbar · · Score: 1

      I've never found the need yet for remote storage. I don't really understand what people use DropBox for.

      Emailing large files.

    11. Re: Wow, 70 percent outside the U.S.??? by Anonymous Coward · · Score: 0

      (You only needed one "do")

  2. ...and then move into the ISP space? by by+(1706743) · · Score: 1

    Seems that, once you have the infrastructure and clients, you might as well try to compete with the big ISPs. Of course this would have huge net neutrality implications (clearly Dropbox would like to prioritize their service over everyone else).

  3. Big in Canada by mykepredko · · Score: 2

    If I was to rank the data sharing tools the various people I work with, it would be:
    - Dropbox
    - GDrive
    - WeTransfer

    For code:
    - GitHub (80%+)
    - Dropbox (Remainder)

    It's a good tool, not particularly fast but reliable and easy for neos to use.

    1. Re:Big in Canada by w1zz4 · · Score: 3, Informative

      Mmmm, I am canadian, working for a canadian company and sending file on dropbox is strictly prohibited. Using any US cloud service to share file is in fact prohibited. We always use a service hosted in Canada, probably even hosted in one of our datacenter, I'm quite surprise by your number, that may not include in house tools.

    2. Re: Big in Canada by Anonymous Coward · · Score: 0

      Canada is FVEYS too, deluded schmucks!

    3. Re:Big in Canada by tlhIngan · · Score: 2

      Mmmm, I am canadian, working for a canadian company and sending file on dropbox is strictly prohibited. Using any US cloud service to share file is in fact prohibited. We always use a service hosted in Canada, probably even hosted in one of our datacenter, I'm quite surprise by your number, that may not include in house tools.

      It depends on the application. We have dropbox internally, but it's used by sales to hold all the sales collateral. If that gets out, well, free marketing for us.

      Customers often use GDrive to share files with us, while we host an internal FTP server to share stuff back. Internally we just have our own fileserver, so external cloud services are used for specific cases.

      But I've seen companies ban the use of all cloud storage providers period, so it really depends on the company. Of course, the better of those companies detail the various ways you can use what the company already provides to do the same thing. If you need to transfer a large file, there's a few temporary file servers that will host your data internally and you send a link to it. If you need to send a file to a customer, there's ways for that as well. It's only the lousy companies that ban it and don't provide an equivalent method of sharing files that cause people to get creative.

    4. Re:Big in Canada by dwywit · · Score: 1

      When dropbox fixes its "large file dropped at 90%" problem, I might consider using it again.

      3 operating systems, 3 browsers, 2 locations.

      --
      They sentenced me to twenty years of boredom
    5. Re:Big in Canada by 110010001000 · · Score: 1

      Well that is dumb. What is the difference between a Canadian cloud service and a US one? You still don't own the data. Why would you put corporate data on a public cloud service? Sounds unlikely.

    6. Re:Big in Canada by Anonymous Coward · · Score: 0

      That's becouse Canada is a socialist country that has severe Canada only laws for most industries.

    7. Re:Big in Canada by w1zz4 · · Score: 1

      hint... Canadian laws are really different regarding what a spying agency can and cannot do.

    8. Re:Big in Canada by w1zz4 · · Score: 1

      Hail to our great and belove leader Justin

  4. Unbelievable by Anonymous Coward · · Score: 0

    Who uses Dropbox? There is like a myriad of better alternatives and Dropbox has the worst security record of all of those companies. Consider me astonished, I thought they were a small 5 man company trying to deliver a decent product but lacking the technical skills. (I'm not bashing them, that's really what I thought!)

  5. Cracka-ass cracka spotted. by Anonymous Coward · · Score: 0

    And you're a micropeened redneck who fucks the trailer park dogs.

  6. "standard Linux hardware"?? by Anonymous Coward · · Score: 0

    The article says ... "standard Linux hardware." What is "standard Linux hardware"??? Linus, have you been making computers? If Linus designed a computer, I doubt it would be Von Neumann, but it sure would be awesome.

  7. rtfa for once by Anonymous Coward · · Score: 0

    thats real great but if you do not work in an industrial zone near the turnpike in conneticut and wear abercrombie and fitch it might get more difficult for you. you know near rocky hill and new britian. the turnpike. just to make sure i got ya subs I will mention the state of conneticut emission and safety inspection patrol cruisers from Ford powered by natural gas. Got ya subs.

  8. No Dropbox for me, or cloud either. PERIOD. by Anonymous Coward · · Score: 0

    If you want to use that stuff, go right ahead, but my data stays where I can control it and no one else can access it without a court order.

    Did I hear someone say "encryption" ?

    Encyption is like a lock on the door of a house.

    Sometimes it prevents access, but sometimes it doesn't.

    1. Re:No Dropbox for me, or cloud either. PERIOD. by Anonymous Coward · · Score: 0

      Cool story, gramps. Need some new onions to tie to your belt?

    2. Re:No Dropbox for me, or cloud either. PERIOD. by Anonymous Coward · · Score: 0

      Some day you're going to get yourself beat up very badly when you mouth off to the wrong person.

    3. Re:No Dropbox for me, or cloud either. PERIOD. by Anonymous Coward · · Score: 0

      Cool story, limpwrist.

    4. Re:No Dropbox for me, or cloud either. PERIOD. by geekmux · · Score: 1

      If you want to use that stuff, go right ahead, but my data stays where I can control it and no one else can access it without a court order.

      Did I hear someone say "encryption" ?

      Encyption is like a lock on the door of a house.

      Sometimes it prevents access, but sometimes it doesn't.

      Using additional strong encryption that you trust is one way you can control your data even when in the cloud.

      I'm certain you have a lock on your door, but if you're still concerned about security, you probably have a security system to protect your possessions too.

  9. 70% of the population are idiots. by Anonymous Coward · · Score: 0

    It seems kind of amazing that so many people outside the U.S. use DropBox.

    50% of the population has ( by definition ) an IQ of 100 or lower.

    If you are amazed that many people would do stupid things, you might just be in that lower 50%, son.

  10. Yes of course there are more people outside U.S. by SuperKendall · · Score: 1

    The question remains why are they not using a service closer to their country/continent?

    I just didn't realize Dropbox had such an international reach, like I said I would have thought the majority of people would wan tot keep data locally and especially outside the U.S. where it's much easier to access to the government. But I guess people outside the U.S. car as little about that as the people inside...

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  11. Now fix the worst bottleneck of all by DrXym · · Score: 1
    Every time I start Windows, the Dropbox client spends MINUTES indexing all the files in the folder during which time the computer is close to unresponsive. The more files in the folder, the worse the problem is. This is not a new problem, it's been this way for years.

    I realise that it has to reconcile changes locally to remote changes but however they're doing it right now is totally fucked up. At the very least it shouldn't kill the performance of the rest of the system while it's working.

    1. Re:Now fix the worst bottleneck of all by Cro+Magnon · · Score: 1

      I've never had that problem. It does take awhile for DB to index and download the stuff from my other machine, but everything else works okay while I'm waiting.

      --
      Slow down, cowboy! It has been 4 hours since you last posted. You must wait another few hours.
    2. Re:Now fix the worst bottleneck of all by Anonymous Coward · · Score: 0

      It's no worse than the bottleneck of black cocks your mom services every day.

  12. Re: Yes of course there are more people outside U. by Anonymous Coward · · Score: 0

    Maybe people outside the US are less worried by the US government accessing their data than the risk of their own governments doing the same.