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The High-Tech Jobs That Created India's Gilded Generation Are Disappearing (washingtonpost.com)

An anonymous reader shares a report: Information technology services account for 9.5 percent of the India's gross domestic product, according to the India Brand Equity Foundation (IBEF), but now, after decades of boom, the future of the industry seems precarious. Since May, workers' groups have reported unusually numerous layoffs. The Forum for IT Employees (FITE) estimates that 60,000 workers have lost their jobs in the past few months (syndicated source). "Employees are being rated as poor performers so companies can get rid of them," said FITE's Chennai coordinator, Vinod A.J. IT companies and some government officials say the numbers have been exaggerated, but industry experts say the country's digital wunderkinds have much to fear. "For the first time, companies are touching middle management," said Kris Lakshmikanth, chief of a recruitment firm called Head Hunters India. Bias against Indians abroad is also compounding workers' fears of layoffs and downsizing at home. President Trump has stoked anxiety among Indian techies, who make up the majority of applicants for the H-1B visa program for highly skilled foreign workers. Trump has talked about sharply restricting H-1Bs, and this year the number of applications dropped a staggering 16 percent as companies prepared for Trump's immigration cutbacks. Instead, Indian outsourcing companies such as Infosys started recruiting Americans, bowing to Trump's calls for "America First." On Monday, India's Prime Minister Modi will meet Trump to talk about trade, visas and climate issues.

7 of 165 comments (clear)

  1. Quality of service by grasshoppa · · Score: 5, Interesting

    Bias against Indians abroad is also compounding workers' fears of layoffs and downsizing at home.

    Let's not pretend this bias isn't warranted. Outsourced indian tech support has a horrible reputation, and I'm taking into account the language barrier. It is almost universal that the best you can hope for from them is that they follow their scripts. Any deviation from the scripts and you can expect nothing but frustration and pain.

    Outsourced Chinese tech support is notably better ( note; I didn't say good, only that it's better than indian tech support ). As a consultant and influencer, I make sure to steer my companies away from any company which outsources their tech support.

    Let's not even discuss outsourced sysops. That shit is the stuff of nightmares.

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    1. Re:Quality of service by gmack · · Score: 5, Interesting

      I keep hearing this, but to be fair, most of the problem is with the way companies outsource. If someone in India is good at their job (and I have known some highly skilled Indians), they can move to wherever country they want meaning that if you want to hire someone skilled in India than you must pay them enough that they do not want to move.

      If you you are opening shop in India for good reasons such as keeping 24 hour coverage, you end up paying more on wages but you get better people.

      On the other hand, if you are opening shop in India to save money, you are getting all of the people who aren't skilled enough to move and aren't qualified to take the better jobs. That leaves the worst of the bunch to do your tasks and worse yet, if they are being used for call center type work, then you are getting them late at night their time when they won't be at their best.

    2. Re:Quality of service by TheRaven64 · · Score: 5, Interesting

      It's worse than that. A bunch of companies open offices in India and employ competent people. They're not getting the ones that can't move elsewhere, they're getting the ones that realise that, relative to cost of living, moving to the US and earning 2-3 times as much would not make financial sense. These companies do reasonably well. The problem is the people who think that they can contract an Indian outsourcing company and get some reasonable level of competence. The outsourcing companies get the people that the companies paying a (locale-relative) decent wage and with on-site management who can sift the cruft won't hire. If you've been working at an outsourcing company for a few weeks and doing a good job, it's easy to bounce to a better job.

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  2. Saw this coming.... by __aaclcg7560 · · Score: 5, Insightful

    When Cisco announced their layoff that took affect after the October 2013 government shutdown, the Indians I've worked with were shocked that the layoff applied to them and their middle management. Cisco ran out of Americans to lay off each year.

  3. Re:IT binge and purge by bluefoxlucid · · Score: 5, Interesting

    "IT" is burger-flipper jobs. IT people rack servers, run cables, configure routers, and handle support tickets. They are your low-end, easily-replaced cogs.

    You're looking at computer science and engineering people. Programmers, data analysts, computer engineers, the like. These people are highly-skilled, heavily-educated, and difficult to replace.

    Someone on here once told me I should look into an online college instead of traditional Computer Science, because he has this really nice online college that was started by some governor. I took a look. They had Business Management and Information Technology, but no Computer Science. The guy couldn't understand the difference between CS and IT, and tried to explain that CS doesn't require math and that math is just fluff.

  4. Re:IT binge and purge by bluefoxlucid · · Score: 5, Interesting

    It's not, not yet. It can, and it has--the Great Depression and the Industrial Revolution had pretty bad immediate effects--but for now, it's just economy.

    Technical progress always means reducing labor required to accomplish an output. That means lay-offs, transitional unemployment, and so forth. People can get quite vocal about little things.

    Think about it this way: 2-3 sports players die every year from a minor flaw in the human cardiovascular system. A college hockey player or a high school baseball player will take a puck or ball to the chest, and his heart will stop--permanently. Every heartbeat requires an ion channel reset; it takes 30mS, and a low-energy impact to the heart during this window puts the heart into permanent fibrillation. A heart rate of 120 means you're vulnerable to this for 60mS of every second.

    Imagine if that made CNN and Fox News.

    There would be a 10-year holy war about how we need to abolish all high school sports involving any sort of possible impact. Every few months, we'd re-kindle it by bringing a new face into the death-by-hockey-puck dialogue.

    We do this with businesses. We lay off people constantly. The economy is growing, the number of jobs is increasing, and we point at the constant stream of thousands of lay-offs in the midst of millions of new jobs and loudly proclaim that our economy is dying. A lack of apoptosis is called cancer.

    Mind you, we've got another recession coming up in a few months. We really will get a new unemployment spike then; that's going to happen. Different problem.

  5. Re:Victory! by Anonymous Coward · · Score: 5, Insightful

    Indian outsourcing companies such as Infosys started recruiting Americans, bowing to Trump's calls for "America First."

    So Trump's idea is working as intended. America for Americans!!!1*

    * the last sentence is supposed to be sarcastic.

    India works for their own citizens. China works for their own citizens. Germany works for their own citizens. France works for their own citizens.

    Why is it such an evil thing for the US to work for their citizens?

    Why must the US give all away no matter the circumstance or reason, sell out their own people, while others do the opposite and are applauded for it?