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Google Home Is 6 Times More Likely To Answer Your Question Than Amazon Alexa (adweek.com)

According to software developed by New York-based 360i, Google Home is six times more likely to answer your question than Amazon Alexa -- its biggest competitor. Adweek reports: It's relatively surprising, considering that RBC Capital Markets projects Alexa will drive $10 billion of revenue to Amazon by 2020 -- not to mention the artificial intelligence-based system currently owns 70 percent of the voice market. 360i's proprietary software asked both devices 3,000 questions to come to the figure. While Amazon Alexa has shown considerable strength in retail search during the agency's research, Google won the day thanks to its unmatched search abilities.

64 comments

  1. The Coming Singularity by Anonymous Coward · · Score: 1

    Hey Google, how do I make Alexa better than you?

    1. Re:The Coming Singularity by FatdogHaiku · · Score: 1

      I still say we lock them both in a room with Siri and Cortana and let them all fight it out...
      Oh, soundproofing, LOTS of soundproofing...

      --
      You have the right to remain sentient. If you give up the right to remain sentient, you will be elected to public office
    2. Re: The Coming Singularity by dougdonovan · · Score: 1

      just say amazon it...not...try google it...there ya go.

    3. Re:The Coming Singularity by Anonymous Coward · · Score: 0

      I still say we lock them both in a room with Siri and Cortana and let them all fight it out...
      Oh, soundproofing, LOTS of soundproofing...

      ...you forgot Bixby!

    4. Re: The Coming Singularity by Anonymous Coward · · Score: 0

      Answer: by making devices that are $90 cheaper than Google's so you can put 1 in every room, and work with every home IOT device in existence.

    5. Re:The Coming Singularity by Anonymous Coward · · Score: 0

      I still say we lock them both in a room with Siri and Cortana and let them all fight it out...

      Oh, god no! That's how we'll get Colossus!

      https://en.wikipedia.org/wiki/Colossus:_The_Forbin_Project

  2. Questions it CAN'T answer by interkin3tic · · Score: 1

    1. Is google going to randomly kill it off
    2. Why can't it do e-books yet
    3. Why isn't this on desktop computers yet?
    4. Where's the cheap competitor for the dot?

    1. Re:Questions it CAN'T answer by Anonymous Coward · · Score: 1

      Answers:
      1. Signs point to yes
      2. Ask again later
      3. Outlook not so good
      4. Cannot predict now

    2. Re:Questions it CAN'T answer by Visarga · · Score: 1

      What I can't answer is why it is so limited. I mean, I understand that speech to text and NLP are not there yet and we can't have a decent chatbot. What is missing is ability to reason over longer dialogue intervals. But WHY is the API towards all sorts of things so limited? I can't tell Google to play something on Youtube because it will display a list of melodies instead of just playing the one I asked for. So I still need to tap the phone to play music. Defeats the purpose.

      There could be 10,000 or 1,000,000 voice chat uses but we only have timer, alarms, trivia, sms and a few of others. This isn't AI, it's plain old programming. They need to connect the useful parts of the OS and app ecosystem to chat, and they don't. All voice assistants are excessively narrow and the problem is not AI, but willingness.

    3. Re:Questions it CAN'T answer by interkin3tic · · Score: 1

      As I understand it, they just recently added push notifications like "You have an appointment in 10 minutes" or "Your boss just e-mailed you." What's the point of a digital assistant if it can't notify you of stuff? So I guess they are updating it, but they left out so many obvious features.

    4. Re:Questions it CAN'T answer by Anonymous Coward · · Score: 0

      I can say, "Okay, Google, play Mr. Blue Sky on YouTube on living room" and it does. I've got a Chromecast (called "living room") connected to a Sony tuner which is connected to a Visio smart TV. HDMI-CEC detects that something is going on with the Chromecast and switches the tuner input to it and takes the TV out of standby, if necessary. All things considered, it's pretty snazzy.

    5. Re:Questions it CAN'T answer by Anonymous Coward · · Score: 0

      What are you talking about? I tell my Google Home (what this is about, not Google Assistant on your phone) to play music all the time. I can tell it to play a playlist, a certain song, etc. Those are typically from Google Play Music but I understand it also works with other music services. But YouTube? It works brilliantly. I can say:

      Hey Google, Play The Key of Awesome a Tribute to Ridiculous Voices from YouTube on Living Room TV

      And the TV turns on, YouTube starts up on the built in cast device, and in seconds the video I asked for starts playing. It is a whole lot faster than trying to search for it on your phone, send it to the TV, etc. Why do you say it doesn't work?

    6. Re: Questions it CAN'T answer by Brockmire · · Score: 1

      My brother's family got a Google home for Christmas. To test it, they'd ask it to play random and popular songs from YouTube. More often than not, the song selection was wildly retarded, with offensive rap music or death metal and explicit lyrics. The volume was unpredictable and the biggest annoyance. I'm sure they've fixed in the 6 months since.

  3. If Alexa will drive $10 billion of revenue by Anonymous Coward · · Score: 0

    she'd better start sucking customer's dicks, pronto!

  4. Equal in my place by Anonymous Coward · · Score: 0

    They have the equal chance of 0 to answer my questions at my place

    1. Re:Equal in my place by Visarga · · Score: 1

      If trends are to be extrapolated, in 1-2 years there will be an open source clone of Google Assistant or Alexa that runs on your PC or phone and doesn't need to touch Google or any other web company and disclose the contents of their activity.

    2. Re:Equal in my place by Anonymous Coward · · Score: 1

      > in 1-2 years there will be an open source clone of Google Assistant or Alexa

      maybe, but since the corpora google and amazon use for natural language learning are proprietary the open source one will probably be based on newspapers from the 1850s or something thus forcing users to ask "when dost ye old trolley train arrive at the local steamship docking port?" and when everyone says this sucks some dweeb with a neckbeard will be like "wurks fer me! ur just stoopid! lawl!"

      open source is garbage.

    3. Re:Equal in my place by Anonymous Coward · · Score: 0

      Check out Mycroft.

    4. Re:Equal in my place by Anonymous Coward · · Score: 0

      I agree with a few of your statements, except that open source is trash. There are many great open source projects, such as Linux.

  5. I'm surprised ... by angel'o'sphere · · Score: 0

    Why are people actually buying stuff like that google box and amazons Alexia?

    I don't get it.

    Some people call me old fashioned but, well I'm more surprised that people are actually buying/using that stuff than that I consider myself old fashioned.

    I never will have need for such a thing, unless I lie in bed paralyzed from my spine down.

    --
    Cost free eBook I read (by iBook/Kobo/Amazon/ObookO/Gutenberg etc.): "The Green Odyssey" by Philip Jose Farmer.
    1. Re:I'm surprised ... by xlsior · · Score: 1

      They are great for home automation: set home to 72 degrees, make it cooler/warmer, turn of upstairs lights, etc. Less useful for those glued to their smartphones 24/7 of course.

    2. Re:I'm surprised ... by ShanghaiBill · · Score: 3, Insightful

      Why are people actually buying stuff like that google box and amazons Alexia?

      I keep mine in the kitchen.
      Voice activation is nice when my hands are busy with other things.
      While fixing breakfast: "Alexa, give me a news report."
      While eating lunch: "Alexa, tell me some jokes about Donald Trump."
      After cooking dinner: "Alexa, turn off the sink light."

      I never will have need for such a thing

      The Slashdot consensus was that every new tech product in the last decade was stupid, pointless, and doomed to failure. Google's share price would collapse right after their IPO, Facebook was another passing fad, and the iPhone would never be successful. So I doubt if Amazon cares what you think. They have a successful product and their customers are mostly happy with it.

    3. Re:I'm surprised ... by 110010001000 · · Score: 1

      Alexa will fail because it has no wireless and less space than a Nomad. Lame.

    4. Re:I'm surprised ... by R3d+M3rcury · · Score: 4, Insightful

      Well, they can be convenient for certain things.

      For example, the other night a friend of mine and I were going out to dinner and she suddenly asked, "What time does the restaurant close?" She immediately brought up a browser to look up the closing time. I just pulled out my iPhone, pressed a button, and said, "What time does The Fish Company close?" and had the correct answer while she was waiting for her browser to launch.

      I could see the "always-on" nature being worthwhile, mostly for lists. Get up in the morning, go to brush your teeth, and notice that you're running low on toothpaste? "Hey, Alexa, add toothpaste to my shopping list." Problem solved.

      Again, these things are convenient. Sure, I can look up restaurant hours in my browser. Sure, I can keep a list on a notebook--or in my phone--so that when I go to the supermarket, I can look at my list and pick up toothpaste. But it's more convenient to be able to ask the question and get the answer. And, at least among most people, convenience wins out.

    5. Re:I'm surprised ... by Anonymous Coward · · Score: 0

      They have a ton of uses besides being lazy like when you're working on something and your hands are dirty; for example when you're cooking or working on a car. When I'm elbows deep in raw chicken, grease or oil I don't have to handle my phone to change a song or set a timer. They are also nice to turn off the downstairs lights when you go to bed at night; no more walking upstairs with the lights out and tripping. I just walk up the stairs with the lights on and tell Alexa to turn them off when I make it to the top. Another use would be having her read to the the top news stories while I'm doing the dishes or eating breakfast.

    6. Re:I'm surprised ... by Anonymous Coward · · Score: 0, Insightful

      How about just using the thermostat or light switch?
      It might be useful if it can handle more complex queries, like "open blinds every workday from x:xx to y:yy"

    7. Re:I'm surprised ... by LynnwoodRooster · · Score: 1

      Has Netcraft confirmed it?

      --
      Browsing at +1 - no ACs, I ignore their posts. So refreshing!
    8. Re:I'm surprised ... by Anonymous Coward · · Score: 4, Interesting

      We have 4 Alexas in the house.

      1) Bedroom - I was laid up in bed for 3 months. Took an hour to get me from bed into the car for doctor appointments and not counting getting dress in the first place. Very handy tool. Yes, it can play knock-knock jokes, also Star Trek gags. Having the ability to ask time, whether, news, play song or radio station or "white" noise to sleep by is great. What actually left it in the room was "unlimited" alarms and timers. "Alexa, set alarm for every weekday at 6:00am" and repeat for 6:10 and 6:30. By not having to multiple alarms clocks and other items, just handy

      2) Kitchen - great tool for cooking - again multiple timers - but also changing measurements to scale up or down a recipes. All the while news or music plays in the background. "Alexa, play KQED"

      3) Daughter's room - gave her 3 power plugs, so she can turn on off lights and heater in her room. Always cold. Had to find an analogue heater - since the power was going to turned off & on, that was the hardest part. Gave her an Alexa, on a lark... She loves it. Does not have to reach out from under the covers to turn on or off the few items. Can play "her" music without having a die battery next day at school. Ask her if she "likes" Alexa... "No, it is worthless", as she turn and yells "Alexa, turn off the room" (so all three plugs turn off".

      4) Oldest kid with night job. Just started to use Alexa, but give it to her since her schedule is tough. Some multiple alarms again is "wedge" feature to get to be used. But she also loves her music and NPR news, so will be good there too.

      Downside for Alexa is battery backup, none. Most all the computers in the rooms are UPS (high schools and college kids", so Alexa is plugged in there, along with router, firewall and modem. So the short power outages are not problem here.

      About listening all the time... I am torn. My firewall has blocks for 17,000 tracking sites. My phone was location services turned off. I have do not run MS products. Barely have apps on my phone. so why run Alexa and Amazon over it shoulder... I lost that argument with wife long ago. Amazon already knows to much about me and my family via shopping history. Since I use Alexa to consume other products (music and radio) via Amazon Prime, so also movies. Why not let that camel nose under the tent a little farther.

    9. Re:I'm surprised ... by spire3661 · · Score: 1

      The problem is your voice command requires a login to work. It has a massive platform weight just to get to that point. You give up a huge amount of personal information as payment for that convenience vs plugging a simple http request at a server.

      --
      Good-bye
    10. Re:I'm surprised ... by ShanghaiBill · · Score: 2

      The problem is your voice command requires a login to work.

      But you already have an Amazon account. How else did you order an Echo?

      You give up a huge amount of personal information as payment for that convenience vs plugging a simple http request at a server.

      Amazon already has my name and address. I don't care if they find out that I occasionally buy toothpaste.

    11. Re: I'm surprised ... by Anonymous Coward · · Score: 0

      Ugh, muscles.

    12. Re: I'm surprised ... by Anonymous Coward · · Score: 0

      You'd rather be downstairs with the lights on while tripping?

    13. Re:I'm surprised ... by Anonymous Coward · · Score: 1

      You give up a huge amount of personal information as payment for that convenience vs plugging a simple http request at a server.

      Specifically what personal information are you giving up? I often see people make this claim but then they actually have no idea what the data they claim specifically is.

    14. Re:I'm surprised ... by Anonymous Coward · · Score: 0

      How about just getting out of your seat and flipping the dial on your television set?

    15. Re:I'm surprised ... by angel'o'sphere · · Score: 1

      While eating lunch: "Alexa, tell me some jokes about Donald Trump."
      That is actually a good reason to get one ;D

      --
      Cost free eBook I read (by iBook/Kobo/Amazon/ObookO/Gutenberg etc.): "The Green Odyssey" by Philip Jose Farmer.
    16. Re:I'm surprised ... by Anonymous Coward · · Score: 0

      They are also nice to turn off the downstairs lights when you go to bed at night; no more walking upstairs with the lights out and tripping.

      Sounds like your house has a really crappy wiring design.

      Mine has multiple light switches for the same light in different, convenient places so this issue never arises.

    17. Re:I'm surprised ... by gnick · · Score: 1

      Amazon already has my name and address. I don't care if they find out that I occasionally buy toothpaste.

      They care very much about you buying toothpaste. They also care about the brand, where you get it, what you pay, what else you buy at the same time... Your shopping habits are made of gold.

      --
      He's getting rather old, but he's a good mouse.
    18. Re:I'm surprised ... by Anonymous Coward · · Score: 0

      First, they are luxury / entertainment items. Nobody needs one. But they are fun. I have four Google Home devices to cover our house. Here's some things I tell it to do:

      Hey Google, Play Jackie Grad Party on Downstairs Group
      Hey Google, Turn on all the lights in the Kitchen
      Hey Google, Turn on the Office Fan
      Hey Google, Play Leverage from Netflix on Living Room TV
      Hey Google, Play Pop Life in the 80's on Outside Speaker
      Hey Google, Turn off all the lights
      Hey Google, what time does Costco open today?
      Hey Google, set a timer for the hot tub for 20 minutes
      Hey Google, set a timer for salmon for 9 minutes

      We use the thing all the time. They are really helpful - especially the one in the kitchen. But they ARE a luxury / entertainment item. If you see no need for one, that's because you don't need one. If you enjoy this type of thing though they are either useful, fun, or both.

    19. Re:I'm surprised ... by angel'o'sphere · · Score: 1

      Yeah, but I don't need anything of those.
      I switch off the lights as soon as I pass the switch. And I never will live in an automated home anyway.

      --
      Cost free eBook I read (by iBook/Kobo/Amazon/ObookO/Gutenberg etc.): "The Green Odyssey" by Philip Jose Farmer.
    20. Re:I'm surprised ... by JackieBrown · · Score: 1

      Yeah, but I don't need anything of those.

      It's not always a matter of need. I don't need a remote control for my TV. I don't need an automatic transmission. I don't need lots of things I have.

      Just because you don't find it useful, doesn't mean that others do not. I recently set up my house including my door lock with smart stuff. It's pretty nice to be able to turn off the lights if the kids left them on when they were running late for school. It safe and more secure to give my father father-in-law a temporary code to unlock the door (or to buzz him in even though I'm at work ) for my house without letting him borrow a key (and hoping he doesn't make a spare.)

    21. Re:I'm surprised ... by JackieBrown · · Score: 1

      They care very much about you buying toothpaste. They also care about the brand, where you get it, what you pay, what else you buy at the same time... Your shopping habits are made of gold.

      And...? I know... privacy... Lord help me if Amazon knows what my shopping needs are. That said, anything I buy on Amazon (or Google) is done with the understanding that record will be kept indefinitely. So I make sure to not look up or buy private embarrassing stuff from these companies. But at least 98% of what I shop for can be public with no embarrassing impact to me. And the gain for me (relevant products useful to me) is worth giving them that 98%

    22. Re:I'm surprised ... by JackieBrown · · Score: 1

      Had to find an analogue heater - since the power was going to turned off & on, that was the hardest part.

      This got me too but with our fans. If I have to press the power button after plugging in the fan, then the smart plug was useless (for that purpose) since basically the switch is like turning the fan on and off.

      I just did most of the smart coverting in my house (need to change a few light switches - just need to make sure I have the neutral cords since it's an older house.) Most of the lights I was just able to put in a 20 year smart led light bulb.

    23. Re: I'm surprised ... by Brockmire · · Score: 1

      Because you are a fucking idiot asking easy questions. People like you annoy the fuck out of me. If it's not for you, shut the fuck up, no one cares.

    24. Re: I'm surprised ... by angel'o'sphere · · Score: 1

      Wow, what is itching you today?

      --
      Cost free eBook I read (by iBook/Kobo/Amazon/ObookO/Gutenberg etc.): "The Green Odyssey" by Philip Jose Farmer.
  6. But it's Google... by Anonymous Coward · · Score: 0

    But Google is also 6 times creepier than Amazon, and creepiness matters more in how I choose my friends than how much they know.

  7. Privacy by Anonymous Coward · · Score: 0

    Amazon gives the gov't your reading list just like Google gives the gov't your search history...

  8. It isn't suprising by 110010001000 · · Score: 2

    Sales and revenue on this type of garbage is driven by marketing. Amazon has been marketing the heck out of Alexa/Echo, but Google hasn't as much. I have tried Alexa and it is completely useless. Google Home probably is too, but maybe less useless.

    1. Re:It isn't suprising by Anonymous Coward · · Score: 0

      Google and Siri have Wolfram, Alexa and Cortana don't.

    2. Re:It isn't suprising by Anonymous Coward · · Score: 0

      How much ram does a wolf have anyway?

    3. Re: It isn't suprising by Brockmire · · Score: 1

      I'm OK with that. I've reported two errors to Wolfram for basic shit that Google easily answered. I'd care more if I was still in school and needed hardcore math help.

  9. I have an Amazon Echo by wonkavader · · Score: 3, Informative

    I use it all the time. I use it for timers, and for turning some lights on and off. Sometimes I play music through it, but not often. I also ask for the weather. I don't use it for anything else.

    The timers suck. I can't say 'Set a reminder at X for Blah" such that it'll tell me "Blah" at X time. It only chimes. It makes an incredibly annoying distinction between an alarm and a timer such that you can tell it to cancel all alarms; it says 'you have no alarms' and then five minutes alter your TIMER goes off, and it bleeps.

    The music stuff sucks. It constantly tries to upsell you on the service. It constantly gets the wrong music and doesn't LEARN from what you say. So you can say you want My Way, by the Sex Pistols 20 times, and when you just ask for My Way without specifying, it's gonna give you Seth Macfarland. And it's only gonna play 10 seconds and then tell you to subscribe to Amazon Music Unlimited. If the title of your song is in not in English, woe unto you -- Alexa will never find it, no matter how carefully you feed it details. Try asking for anything by Sonora Dinamita.

    The Echo is, simply put, a piece of shit. And not just plain shit, it's offensive up-selling shit.

    But I STILL use it, because a voice interface is so dang convenient. (The weather function is actually FINE.)

    Echo isn't the market leader because it answers your questions well, it's the leader because people have them because they've been on the market more than a year already. Same with Siri -- It also sucks monkeys, though at least it doesn’t try to upsell you. People have Siri because they have iPhones. Nobody would want Siri if there could be competition in that space.

    These products are here because the voice area is so obviously something we want, and all the initial products are dropping the ball hilariously. When someone comes out with an actually good product, all this early stuff is going in the dumpster overnight.

    I'm hoping Hound or some other small company will get it right and be bought by Google and shoved everywhere. If Amazon buys 'em they'll convert it into a unusable up-selling tool again.

    1. Re:I have an Amazon Echo by Carcass666 · · Score: 2

      Echo will let you do named timers and reminders now.

      Amazon Music is useless. Using the Echo with Spotify, works well.

      The timers, Spotify support, the weather/news, and the occasional unit-of-measure conversion, make it a nice kitchen accessory (especially with its small footprint on the countertop). That's all I use it for.

    2. Re:I have an Amazon Echo by Anonymous Coward · · Score: 0

      Spotify.

      Then you won't have to deal with upsells to Amazon Music.

  10. false by gravewax · · Score: 0

    Neither will ever be answering my questions!

    1. Re:false by Anonymous Coward · · Score: 0

      Thank you for letting me know, I was curious.

  11. Alexa vs. Google by Anonymous Coward · · Score: 0

    Does Alexa spy on you as well as Google does?

  12. Answer this by sproketboy · · Score: 0

    Why doesn't Windows have an Applications folder like mac? So much easier and more secure than stupid program files....

  13. There's a workaround for this by Cro+Magnon · · Score: 1

    "Alexa, ask Google this".

    --
    Slow down, cowboy! It has been 4 hours since you last posted. You must wait another few hours.
  14. this question stumped alexa by Barsteward · · Score: 1

    I asked a friends Alexa at christmas "Alexa, is amazon a tax avoider?" the reply i got was "i don't understand the question" (or similar)

    --
    "The hands that help are better far than lips that pray." - Robert Ingersoll (1833-1899)
  15. One Button Press Too Many by meehawl · · Score: 1

    I just pulled out my iPhone, pressed a button, and said, "What time does The Fish Company close?"
    If you had an Android, you could have just said "OK Google, What time does The Fish Company close?". You had to press an extra button. Sad!

    --

    Da Blog
  16. My question by Anonymous Coward · · Score: 0

    Google, google, on the wall, who's the fairest one of all?

  17. we have both and while i'm surprised by the 6x by Kogun · · Score: 1

    factor being reported, it is our experience that Google beats the pants of Alexa for most things. Still, we use Alexa for music (with sometimes hilariously stupid results) and simple timers. The family often will pose questions to Alexa and when she can't answer, Google home is usually able to provide an answer phrased exactly the same way.

  18. this just in, google is better than amazon by Anonymous Coward · · Score: 0

    lol o wait, we knew this already.