'Microsoft' Scam Callers Arrested After Years of Terrorising the Technically Challenged (gizmodo.co.uk)

An anonymous reader shares a report: Those shameless scammers that cold-call people pretending to be from Microsoft and demanding money after walking users through supposed problems with their computers? They're going down, it seems, with four people arrested in the UK for enabling the rip-off. City of London Police and Microsoft, the real Microsoft, have been working together for two years to trace the operators of the scheme, with the four people -- two from Woking and two from South Shields -- arrested on suspicion of fraud. Although the calls were found to originate from India, the investigators found that the scam was allegedly being run out of the UK, with the poor overseas callers working from scripts and, presumably, not really aware they're doing anything hugely wrong.

Comments

Of course the callers were aware

[Anonymous Coward]

They'll lie their asses off when they call. Of course the poor overseas callers were fully aware it was a scam.

Best way to deal with these scams

[mwvdlee]

The first few times I tried talking to them, then I tried calling them liars.
But I found the best way to deal with them was to just say nothing and mute the phone; it wastes their time, but not mine.

Not the only ones

[spaceman375]

The business model has proven itself lucrative. Do you really think they're the only scammers in this global town? The shakedowns aren't limited to windows users; they use IRS and tax collection scams most often, but any possible billing is fair game to scammers. They prey on old people, immigrants, and minorities just because they are more vulnerable.

At least two other "organizations" are already running this fake microsoft scam. It's just another revenue stream to them.

Re:Queue

[Hognoxious]

You could argue that the moon is made of cheese, but you'd be wrong about that too.

Re: Fun Game

[Dutch Gun]

You wasted 30 minutes of your life on this? Let's never mind the fact that it's your *life* you wasted and look at from an economic standpoint. You make how much per hour? Indian in call center makes how much per hour? I don't see how you are winning.

I'm guessing he counted that in his "entertainment" time allotment.

In any case, I'd prefer to call this a "public service" rather than a "waste of time". Those 45 minutes he forced them to spend was 45 minutes they could NOT spend scamming some other poor soul who might be genuinely bamboozled by these scum.