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Windows 10 Creators Upgrade Cuts Support For Some Intel PCs Early (pcworld.com)

Windows PCs with Intel's Clover Trail Atom chips will not upgrade to the Windows 10 Creators Update, which could wind up being trouble in the future. PCWorld reports: Owners of some Windows 10 laptops and tablets are crashing into a worrying roadblock when they try to install the Windows 10 Creators Update. Windows Update initially says the notebooks are compatible with the upgrade, but fails to install it after downloading the setup files, instead displaying the following message: "Windows 10 is no longer supported on this PC. Uninstall this app now because it isn't compatible with Windows 10." That sounds ominous, but you don't need to uninstall your existing version of Windows 10, and there's no app to uninstall. Instead, the message means your PC's hardware isn't compatible with the Creators Update.

A recent ZDNet article thrust this issue into the spotlight, but Microsoft laid out details about the error in an April forum post. Microsoft won't let affected hardware install the Creators Update because "Icons and/or text throughout the Windows interface may not appear at all, or may appear as solid color blocks on some devices." Can I install the Windows 10 Creators Update? Nope. But you might be able to in the future, according to the April forum post. "Microsoft is working with our partners to provide compatible drivers for these processors. Until then, Windows Update will prevent devices containing one of the processors listed above from installing the Creators Update." [Devices with these Intel "Clover Trail" processors are impacted: Atom Z2760; Atom Z2520; Atom Z2560; Atom Z2580.]

4 of 148 comments (clear)

  1. low end 32bit only cpus at the amd was all 64 by Joe_Dragon · · Score: 3, Insightful

    low end 32bit only cpus at the time amd was all 64 for some time.

  2. Re:Sounds like... by ls671 · · Score: 3, Insightful

    Also, "lack of proper driver to display icons and text correctly" doesn't really sound like a serious excuse.

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    Everything I write is lies, read between the lines.
  3. Still crap by martinX · · Score: 3, Insightful

    "Uninstall this app now because it isn't compatible with Windows 10."

    That sounds ominous, but you don't need to uninstall your existing version of Windows 10, and there's no app to uninstall. Instead, the message means your PC's hardware isn't compatible with the Creators Update.

    And that's reason number eleventy billion why Windows is still crap. A simple message that is completely wrong. They can't even get that right.

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    When they came for the communists, I said "He's next door. Take him away. Goddam commies."
  4. Re:Sounds like... by Kjella · · Score: 3, Insightful

    That sort of stability an backward compatibility used to be something that Microsoft at least tried at and cared about; the change isn't a flattering one.

    On the application side perhaps, the driver side has never been that way. Microsoft releases a new version of the OS, the manufacturer may or may not update their driver. Which if it was a shitty vendor often did not happen on products more than a few years old because they already have your money and want to sell you the shiny new stuff. But that was okay because you could just stay on your current Windows version and get 5+5 years of support from MS even though the manufacturer dropped the ball after two.

    I thought it was bloody obvious what the consequences of "last version of Windows ever" and "the supported lifetime of the device" were, basically Windows will continually change and the hardware vendor has to keep up. If it doesn't, put it in the junk bin (or install Linux, but last I heard these PowerVR chips had even more terrible Linux support). Did you really think the plan was to continue to give you 10-15 years (manufacturer supporting version N+1, then 5+5 from Microsoft) of useful device life? Oh no, this is planned obsolescence at work.

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