Ask Slashdot: Someone Else Is Using My Email Address

periklisv writes: I daily receive emails from adult dating sites, loan services, government agencies, online retailers etc, all of them either asking me to verify my account, or, even worse, having signed me up to their service (especially dating sites), which makes me really uncomfortable, my being a married man with children... I was one of the early lucky people that registered a gmail address using my lastname@gmail.com. This has proven pretty convenient over the years, as it's simple and short, which makes it easy to communicate over the phone, write down on applications etc. However, over the past six months, some dude in Australia (I live in the EU) who happens to have the same last name as myself is using it to sign up to all sorts of services...

I tried to locate the person on Facebook, Twitter etc and contacted a few that seemed to match, but I never got a response. So the question is, how do you cope with such a case, especially nowadays that sites seem to ignore the email verification for signups?
Leave your best answers in the comments. What would you do if someone else started giving out your email address?

Comments

Cash in

[Nkwe]

Treat it as a gift. They have just given you an account for whatever service it is. If they sign up with a credit card, even better. Just reset the password and go to town. Clearly by using your email address they intended for you to have the account.

Happened to me, too

[AtariDatacenter]

I had this guy who thought my ancient [first initial][lastname] email address was his own. He was using it for various things, including signing up for his new credit card. Apparently, his credit card company did not valid an email address before it started sending reward statements, which included a partial card number. The credit card company did NOT provide an unsubscribe feature (unless I logged into the other customer's account which, of course, was not possible). Actually, there was no mechanism for me NOT to get his reward statements!

After escalating to the credit card company's executive customer service (the customer service of last resort when you write to the company's CEO) , they evidently got ahold of the guy to inform him that this email address is bad, and to get his real one.

My recent problems with someone else trying to use my email address have since stopped.

Ditto. There's nothing you can do

[seoras]

Back in '97 I registered a personal domain [firstname][lastname].com and I have a very common Anglo name.
Email address is [firstname]@[firstname][lastname].com

There's a real estate agent in Florida who's been happily giving out my email address to clients, lawyers, banks etc for a decade now.
I've had very personal information emailed to me, bank loan applications etc.
I even had one person start an email fight with me, refusing to believe I wasn't who they thought I was, which I ended by point them at the "whois" ownership record of my domain.

There's nothing I can do about it, nor can you. Just delete the emails that come in and filter. Or create a new email account.

The year before I registered my email address I had been using [lastname].freeserve.co.uk which was the UK's first large scale ISP.
I had some idiot email me a plan to rob their local supermarket which I passed on to the authorities...

Snail mail

[RyoShin]

This happened to me many years back. I had managed to get commonnickname.middleinitial.lastname@gmail.com, intending to use it for "professional" purposes. My name, however, is highly common (even including the middle initial), and after having it for about a year I started getting sign-ups and order confirmations that were obviously not for me.

At first, I ignored it. I figure there was a letter difference, or the other guy wanted meant to use @yahoo.com. After a few confirmation e-mails went unanswered, surely he would realize the problem? But he didn't. And then I started getting personal correspondence, as if he was giving it to acquaintances. I replied to two or three, and those did seem to stop, but the sign-ups and orders didn't. I started reporting them to the respective sites, hoping that if stuff stopped showing up he might get the hint, but it never did.

Finally, I got fed up with it, and after yet another order confirmation I used my e-mail address to reset the password for his account, log into it, and get his physical address. Then I typed up a stern-yet-polite message to him to stop using my @)*(*$%&*)@*( e-mail address! One stamp and off it went.

I think that must have done the trick, because the rate started to decrease, but not long after I just got my own domain name and use that now, instead. The gmail account has probably lapsed since. In hindsight, I probably could have gotten in trouble if he was the vengeful type, but I suspected him to be an older guy with only a passing understanding of the internet in general.

Obviously the charge for postage from EU to AUS will be quite a bit higher than my 30 cents I spent at the time. In the meantime, you might make use of the modifier: gmail allows you to use username+modifier@gmail.com (e.g. tukaro+slashdot@), and with various websites you can use a common modifier and set up a filter to deem it "legitimate". Everything else can be shunted to a quasi-spam folder, which will be easier to sort through.

You may also report the sign-ups as being invalid. Most websites I contacted said they would close the account in question (one music site misinterpreted my notice as a claim of fraud), and if a physical letter doesn't work (or you want to use that as a last resort) this may correct the habit.

Re:Reverse the role

[Anonymous Coward]

I've heard of people having this problem, but I still don't understand the issue.

If my e-mail address is johnsmith@gmail.com why would somebody else use that address, other than deliberately fucking with me (e.g., sign me up for a bunch of shit that I don't want)?

Are there people so completely brain dead that they don't know what their e-mail address is, so they just use name@gmail.com and think that it will actually work?

Happens to me occasionally.

[heypete]

I have [firstname]@[myslashdotusername].com. My domain name is now 18 years old and, outside of certain administrative addresses like postmaster@, abuse@, etc. (all of which forward to my address), mine is the only email address that has ever existed on the domain.

Even so, I occasionally get seemingly-legitimate people entering my address for things like an appointment at an Apple Store to get their iDevice repaired and for other purposes. Fortunately not as much as the original poster, but it does happen on occasion. I usually end up canceling the appointments and whatnot just so they stop. Very odd, as they have very different names than I.

Also annoying: somehow my email address has gotten around as someone in Dubai who is a position to offer employment, so I get tons of unsolicited CVs and cookie-cutter job applications from people living in Dubai. When asked, they say they received my email address at a job fair, trade show, etc. I've not yet had the pleasure of visiting the UAE, so I have no idea how my email has gotten around in those circles. Somehow it's also been picked up by those offering real estate and other services in the UAE, so I get a bunch of spam relating to that. Very odd.

I also have [myslashdotusername]@ and [myslashdotusername1]@gmail.com, and have had them since Gmail first started (both were invite accounts). I mostly got them to reserve the name and, later, for other Google services like YouTube and Google Voice. I occasionally get some guy in Australia, oddly enough, who has [myslashdotusername01]@gmail.com, but either he or the people he correspond with omit the digit 0 and I get his mail. I contacted him through other means (one of the emails "he" received included his phone number) and he is more careful now, but there's occasional screw-ups. Since I don't use the email address for email, I have an auto-responder set saying "If you're trying to reach [guy] in Australia, you have the wrong address."

Re:I have a similar problem

[LostOne]

I think you'll find this turns out *not* to be true. What is significant in the "local part" of the email address is *up to the local system* as long as it is in the set of characters that are permitted. Of course, Google (and anyone else for that matter) is perfectly allowed to ignore dots in the local part. But everyone is also perfectly allowed to treat them as significant.

Also, your wiki link does not back up your assertion that "A.BC" and "ABC" must be the same mailbox. It only gives rules on where a dot can appear unquoted in the local part. It does not say that it is to be ignored when routing.

Additionally, decades of operational practice on the Internet also directly violates your assertion. Dots have *always* been potentially significant for a local part. They were required for compuserve addresses back in the beginning, for instance.

NOTE: I am NOT saying that Google is doing things wrong. What they are doing is allowed. They are free to interpret the local part however they want. However, they are NOT required to ignore dots.

Re:Reverse the role

[Lorens]

Once I was nasty. I got a mail from the person's boss saying that I was a bad person for traumatizing their employee.

Once I was nice. I got a nice excuse and a follow-up question. After four or five exchanges, she apologized for being forward and asking a personal question, but was I married, 'cause she really liked talking to me?

After having proved to myself in this way that I really could take over the world if I wished, I now mostly ignore mis-addressed mails.