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Push Notifications From Popular Apps Are Becoming Increasingly Useless And Annoying (wired.com)

David Pierce, writing for Wired: Push notifications are ruining my life. Yours too, I bet. Download more than a few apps and the notifications become a non-stop, cacophonous waterfall of nonsense. Here's just part of an afternoon on my phone:
"Hi David! We found new Crown jewels and Bottle caps Pins for you!"
"Everyone's talking about Bill Nye's new book, Everything All at Once. Read a free sample."
"Alex just posted for the first time in a while."
I get notifications when an acquaintance comments on a stranger's Facebook posts, when shows I don't care about come to Netflix, and every single day at 6 PM when the crossword puzzle becomes available. Recently, I got a buzz from my close personal friends at Yelp. "We found a hot new business for you," it said. I opened the notification, on the off chance that Yelp had finally found the hot new business I've been waiting for. It did not. So I closed Yelp, stared into space for a second, and then opened Instagram. Productivity over. Over the last few years, there's been an increasingly loud call for a re-evaluation of the relationship between humans and smartphones. For all the good that phones do, their grip on our eyes, ears, and thoughts creates real and serious problems. "I know when I take [technology] away from my kids what happens," Tony Fadell, a former senior VP at Apple who helped invent both the iPod and the iPhone, said in a recent interview. "They literally feel like you're tearing a piece of their person away from them. They get emotional about it, very emotional. They go through withdrawal for two to three days." Smartphones aren't the problem. It's all the buzzing and dinging, endlessly calling for your attention.

35 of 169 comments (clear)

  1. Just turn that stuff off. by Anonymous Coward · · Score: 5, Insightful

    Use your phone solely as a pull thing. Turn off auto-sync for your emails too. You don't need to respond in seconds. It's an email.

    Then, your phone interrupts you only when you want it to.

    first post?

    1. Re:Just turn that stuff off. by 93+Escort+Wagon · · Score: 5, Insightful

      It doesn't have to be all-or-nothing. On the iPhone you can enable or disable notifications on an app by app basis. And, for most apps, you can even control how intrusively that app will be allowed to notify you.

      Heck, you even get prompted "allow notifications from xxxxxxx?" before the app is allowed to bother you. Remember - just because they want to do it doesn't mean you have to allow them to do it.

      Also - if an app behaves badly, don't allow it to run in the background: Settings -> General -> Background App Refresh

      Really, this seems like more of an user education problem than anything else.

      --
      #DeleteChrome
    2. Re:Just turn that stuff off. by ctilsie242 · · Score: 4, Informative

      Android has similar, with long-pressing on an app's notifications. The ability to disable notifications was in result due to a "service", AirPush that got installed with various apps, which would spam the notification bar with crap.

    3. Re:Just turn that stuff off. by Lab+Rat+Jason · · Score: 3, Informative

      I came here to say this! I don't use android, but I believe it works similarly... you can control notifications. Lyft lasted a whole 4 days for me before I squelched it. Email and Text are the only things that I allow popover for, and Instagram can put a badge on their icon... that's it for me and this entire story seems like a cry for help from someone with a first world problem.

      --
      Which has more power: the hammer, or the anvil?
    4. Re:Just turn that stuff off. by sabri · · Score: 4, Insightful

      Really, this seems like more of an user education problem than anything else.

      This, exactly this.

      And it also goes to show how bloated the TFA's phone is. All those useless apps installed, each and every one of them copying his contacts, emails and whatever. Seriously, you allow a crossword puzzle app (why the F anyone would have that on their phone goes beyond me) to send you notifications? Even Yelp is questionable.

      This is a self-inflicted wound from this clueless luser.

      --
      I'm not a complete idiot... Some parts are missing.
    5. Re:Just turn that stuff off. by Cyberpunk+Reality · · Score: 2, Insightful

      Yes and no. Yes, you shouldn't allow your phone to do that kind of thing. And no, because while he may be clueless on some objective scale, he's representative of the overwhelming majority of smartphone users. The non-savvy users are a major vulnerability, but they're not the cause. The problem is an insecure by design phone ecosystem, which in turn is driven by greed.

      --
      Rule 35 of the internet: "If it can be hacked, it will be". - Charles Stross
    6. Re: Just turn that stuff off. by ScienceofSpock · · Score: 2

      "Oh GOD! I have to DO SOMETHING to prevent all these annoying things that happen on MY phone that I (mostly) have CONTROL over? How DARE THEY require me to take an active role managing my mobile device!" /s

    7. Re:Just turn that stuff off. by war4peace · · Score: 4, Interesting

      I believe the article, for what it's worth, was talking about default behavior for apps, and furthermore about the relevance of said push notifications.
      Black or white approach works in some but not all cases. The gray range in between depends on the app itself.

      Some apps have good granular control on which notifications they should push, others don't. You're left with the black or white approach which sucks.

      My personal pet peeve are shopping-related apps and their notifications. For example, recently I've been looking for an air conditioning unit, and a certain online shop sent me targeted pushes of air conditioning units offers and news. All good, I was actually satisfied with that behavior, and at some point I decided to buy one. After buying one through that very same online shop, through their app, I still keep receiving push notifications on Air Conditioning units, although I definitely don't need another one. At the very least they should realize the deal was done or allow me to turn off that specific notification type.

      --
      ...gis sdrawkcab (usually not responding to ACs; don't bother posting as AC)
    8. Re:Just turn that stuff off. by EndlessNameless · · Score: 4, Interesting

      The problem is an insecure by design phone ecosystem, which in turn is driven by greed.

      Bullshit.

      It's a question of survival rather than greed; if Apple or Google does not deliver functionality, they will be upstaged on features and replaced. Look at Windows, IE, Java, and Adobe as the prime examples---lots of dead tech companies in their wake, and most of their competitors were technically superior.

      A notification API is essential for the platform, and the Apple/Play Store has no business dictating which developers can use it. This means all apps have access---subject to approval by the user.

      It's fundamentally impossible to secure a device from an ignorant owner without greatly restricting his access to it. The author of the article pointed out how to control notifications, so right there is an OS-level mechanism that the user controls. That's the most you can ask for, really---the platform has a mechanism that lets the user decide.

      Security always involves a trade-off with convenience and usability. E.g., the same mechanism that allows Dropbox to access local photos will allow nefarious apps to do nefarious things if the user installs them. You either run each app in a silo, or you accept the risk of data exfiltration by a bad app.

      The market demands functionality over security---not for the first time, either. They cannot sell a secure product that doesn't do what people want. In the consumer space, the market has repeatedly chosen insecure solutions because regular users do not care or understand.

      Notifications are more of an annoyance than a security issue, and there is a setting to eliminate them. If a user does not want to do that, then he needs to make a choice: look at the app's internal notification settings, contact the developer, or find a replacement app.

      --

      ---
      According to the latest ruleset, this post should be modded as Vorpal Flamebait +5.
  2. When I punch myself in the balls.... by avandesande · · Score: 4, Funny

    It hurts!

    --
    love is just extroverted narcissism
  3. Simple solution by geek · · Score: 5, Insightful

    Turn them the fuck off and stop whining about it.

  4. I automatically disable them by HalAtWork · · Score: 3, Insightful

    The only ones I need are messaging and email. Everything else is on pull.

  5. You can turn that stuff off by Gilgaron · · Score: 2, Insightful

    Settings > Notifications There isn't much reason to leave most of that on, especially if it is hurting your productivity. You don't leave the sound effect for a new email message on, do you?

  6. So don't use those apps by bluegutang · · Score: 2

    Nobody's making you use the Facebook app. You can just as well go to the Facebook webpage in your web browser. (A tip: messaging works from the mobile browser if you go to mbasic.facebook.com) I presume the same is true with most other apps, like Yelp or Reddit, which have web pages. Not only is this better for your sanity, but it minimizes the prying these companies can do into your private information.

  7. Sigh by ledow · · Score: 3, Informative

    Android phone.

    Hold on the notification.
    Block all notifications.
    Never hear from that program again.

    I haven't yet allowed one app except those that actually NEED to inform me (e.g. a mail app) and even there, I paid for TouchDown so I could put on working-hours to turn off work-email notifications when I just don't care about them (i.e. outside of work days/hours) - maybe the default mail app does it now, but it didn't years ago when I bought TouchDown.

    And if a program doesn't allow me to fine-tune notifications so I get spammed with "product updates" when all I want is the message my friend sent me? I just uninstall the app and - usually - use their website instead.

    In the same way that the telephone is the rudest device known to man (ANSWER ME NOW, ANSWER ME NOW, I'M GOING TO KEEP RINGING, ANSWER ME NOW), notifications are the spam of the modern era.

    Turn them off. How to do so on an iPhone/iPad? Don't ask me but surely there's a was as simple as the above.

    "UNWANTED NOTIFICATION!" - hold finger on it, say "Fuck off" (purely for frustration venting), turn off app's permission to ever post a notification again.

    Oh, and stop installing dozens of apps for unnecessary shit that you could just use the website (again - same thing, never allowed a "desktop notification" in my life on a browser).

  8. "Do you want to authorize push notifications?" by cyn1c77 · · Score: 2

    Just click no. Problem solved!

    No one is making you accept the push notifications. In most cases, the user is explicitly allowing them at each app install. Most users are just horrible sysadmins.

    I only get push notifications from my email and calendar and it works for me.

  9. Only LUDDITES use push notifications. by Anonymous Coward · · Score: 3, Funny

    Modern app appers use app appifications!

    Apps!

  10. Got that right... by Bodhammer · · Score: 3, Insightful

    Bill Nye - "Useless and Annoying" - Fo' sure!. Alton Brown is a better scientist than he is.

    This guy was a douche in Seattle 20 years ago and now he a useless tool nationwide. ESAD!

    --
    "I say we take off, nuke the site from orbit. It's the only way to be sure."
  11. Notification block by samwichse · · Score: 2

    That's why I use the built-in notification blocker in Android.

    There are very few apps that I actually want to see notifications from. Like Fallout Shelter "A deal on..." BLOCKED. Tapatalk "Blank has just posted in..." BLOCKED. Heck, my file manager decided to pop up a push notification for some garbage BLOCKED.

    Do that a and your troubles will melt away. I get notifications for my gmail account, not my other two accounts. I get notifications for text and Hangouts, but nothing from FB, etc.

    People that complain about too much push are probably too lazy to be bothered or don't know if you swipe the notification sideways partially on Android, you can click the little gear that appears and block or silence notifications from that app.

    I'm sure iPhones have a way to deal with this, too.

  12. Complaining vs. doing by QuietLagoon · · Score: 3, Insightful

    I get zero push notifications from apps. Zero. None. It was not that difficult to turn them all off. You probably could have done it in the same amount of time you took to write about them. Just another instance of complaining vs doing.

  13. Re:Protip by scsirob · · Score: 2

    Protip #2: Nothing involving money enters my phone. No banking apps, no credit card apps, no NFC payments, nothing. Saves a whole lot of hassle if my phone ever decides to disappear, fail or explode (not necessarily in that order).

    --
    To Terminate, or not to Terminate, that's the question - SCSIROB
  14. Re:This is what you get... by I'm+New+Around+Here · · Score: 2

    No he's normal. He just spies through his neighbor's windows now.

    --
    If you think I voted for Trump because of this post, you're wrong. I voted for Dr. Jill Stein of the Green Party. Again.
  15. Re:Protip by Scoth · · Score: 2

    At least on Android, you can forcibly disable the notifications on the OS level per-app. This will prevent an app from presenting a notification regardless of any in-app settings.

  16. Uhh, turn it off. by mt2mb4me · · Score: 2

    I control my phone so that I only get Buzz'd or Dinged when someone is trying to directly contact me. I use a different tone for e-mail, so I don't reach for spam messages. But every time an app buzzes my phone, I hold down the notification, and disable them. There are only a few I cannot be turned off (I am looking at YOU SAMSUNG PAY) aside from that, the only noises are ones that are "urgent". My phone is for my convenience. It is not convenient to look at my phone to find baloney. Just turn it them all off.

  17. Re: First! disabled by cayenne8 · · Score: 4, Insightful

    my rotary phone does not push does not pull

    And if you have a modern smart phone, Einstein.....you can switch the permissions to annoy you with push notifications OFF.

    In fact, pretty much every app I've ever installed right off to bat, asked if I would allow push permissions, to which I clicked NO....

    How did the guy that submitted this story MISS such a trivial thing...?

    --
    Light travels faster than sound. This is why some people appear bright until you hear them speak.........
  18. Why do people install these stupid apps? by Kludge · · Score: 3

    Yelp app? WTF? Are you serious? Why would anyone install such a thing on his computer? (Yes, your phone is a computer.)
    If I want to find a restaurant, I just open my web browser, type "ye", it fills the rest, and I am at the yelp web site where I can search for restaurants all I want.
    I do not want your crappy app.

    1. Re:Why do people install these stupid apps? by green1 · · Score: 4, Informative

      Then tell their site that you're using a computer instead of a phone.

      Having my phone's browser claim to be on a computer instead of a phone has actually made the web usable again. It's gotten rid of all the horrible "mobile optimized" websites (Slashdot being among them), it's gotten rid of all the pop-up prompts to download the app for each website (I don't need your app to view your webpage, I have a browser for that! 90% of all apps seem to just be browsers pointing to specific webpages) And it allows me to see all the content on sites instead of just a small fraction of it.

  19. Useful vs Promotional Notifications by timmyf2371 · · Score: 2

    There's a lot of comments recommending that users disable notifications for apps. Unfortunately, this is a rather simplistic way of looking at it.

    I became particularly frustrated with the ASDA groceries app (ASDA is a supermarket chain in the UK, owned by Walmart). They send push notifications to advise on order status, expected delivery time, etc. However, they also send push notifications simply to advise that xyz product is discounted this week.

    Very happy to receive the first kind of notification, not so happy to receive the promotional messages. There is no way to select the type of notifications that I'm happy to receive (confirmed with ASDA directly).

    Companies aren't allowed to adopt an all-or-nothing approach with text messages or emails or even phone calls / letters (data protection laws in UK/Europe). I'm honestly not sure of the legal position around in-app notifications, but it's certainly frustrating that many organisations don't allow users to filter the types of notifications sent.

    --

    Backup not found: (A)bort (R)etry (P)anic
  20. Re: First! disabled by farble1670 · · Score: 2

    ... and then aren't able to turn it off again, and then write an article about it? Sure, makes sense.

    Clickbait anyone?

  21. Good solution to wrong problem by Roger+W+Moore · · Score: 4, Insightful

    That's a great solution if you are a smart user with a dumbphone. However, the problem we have here is a smartphone with a dumb user.

  22. Re:Protip by farble1670 · · Score: 3, Insightful

    Protip #2: Nothing involving money enters my phone. No banking apps, no credit card apps, no NFC payments, nothing. Saves a whole lot of hassle if my phone ever decides to disappear, fail or explode (not necessarily in that order).

    Protip #4: No money enters my wallet. No cash. No credit cards. No blank checks. Nothing. Saves a whole lot of hassle if my wallet ever decides to disappear, get lost, or stolen.

    Protip #5: No person ever enters my car. No friends. No family. Not even myself. Nobody. Saves a whole lot of hassle if my car ever breaks down.

  23. Re:What do you expect? by green1 · · Score: 2

    There's a "deny" button for a reason.

    Though I've never figured out why they bothered to include an "allow" button...

  24. Re:thats a fact Jack!!! by sanf780 · · Score: 2

    People see me as the odd one that worries about the power of Facebook, that does not have WhatsApp installed, that does not see the point of Twitter when we have RSS... I wish you luck in your future dumbphone aka feature phone live! I heard the Nokia 3310 did a came back, in case you are interested.

  25. Why we can't have nice things by blindseer · · Score: 2

    E-mail used to be very useful until people started to abuse it with unsolicited advertising. Now we see this with push notifications. If I get a weather app to give me notifications on severe weather in the area then I expect only that kind of notification. When it starts to give me notifications on sales for umbrellas and boots then the notifications become an annoyance instead of a useful tool.

    Turning off notifications doesn't help, because that means stopping the notifications I don't want as well as the ones I do. I've already seen a lot of posts mocking this since disabling them is a simple solution but it's not. I want control of what notifications I get and if the people making the push notifications cannot be honest about the notifications then they become meaningless.

    I want notifications for things *I* see as important. If *I* can't get that control then *YOU* (the person offering the notifications) can't use them at all. Not only do *YOU* not get to use them but you create the expectation that they will be abused by other people. Since *YOU* can't seem to control yourself then nobody gets to use it.

    It seems push notifications got killed even before people made them useful. Good job people, you threw the baby out with the bathwater, and then ran the baby over with a lawnmower.

    --
    I am armed because I am free. I am free because I am armed.
  26. Re: First! disabled by ArmoredDragon · · Score: 3, Informative

    I don't know about iphone, but for Android this is dead simple to do: Long press on the notification, tap block, tap done. The app still works as normal, just no notifications.