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Plex Responds, Will Allow Users To Opt Out Of Data Collection (www.plex.tv)

stikves writes: This weekend Plex had announced they were implementing a new privacy policy, including removing the ability for opting out of data collection and sharing. Fortunately the backlash here, on their forums, Reddit, and other placed allowed them to offer a more sensible state, including bringing back opt-out, and anonymity of some of the data.
Plex CEO Keith Valory wrote Saturday that some information must be transferred just to provide the service -- for example, servers still check for updates, they have to determine whether a user has a premium Plex Pass, and "we have to provide accurate reporting to licensors for things like trailers and extras, photo tagging, lyrics, licensed codecs and so on... [W]e came to the conclusion that providing an 'opt out' in the set-up gives a false sense of privacy and feels disingenuous on our part. That is, even if you opted out, there is still a bunch of data we are collecting that we tried to call out as exceptions." But to address concerns about data collection, Plex will make new changes to their privacy policy: [I]n addition to providing the ability to opt out of crash reporting and marketing communications, we will provide you the ability to opt out of playback statistics for personal content on your Plex Media Server, like duration, bit rate, and resolution in a new privacy setting... we are going to "generalize" playback stats in order to make it impossible to create any sort of "fingerprint" that would allow anyone to identify a file in a library... Finally, in the new privacy tab in the server settings we will provide a full list of all product events data that we collect... Our intention here is to provide full transparency. Users will have one place where they can see what data is being collected and where they can opt out of playback data that they are not comfortable with."
And he emphasized that "we will never sell or share data related to YOUR content libraries."

3 of 91 comments (clear)

  1. Re:Who?s Plex? by Harald+Paulsen · · Score: 5, Informative

    Plex is a company making a software called Plex Media Server, or PMS og Plex for short.

    It is installable on a wide variety of platforms, including windows, mac and linux.
    The server indexes your collection of movies, tv-series, music, photos and home videos, and you can access it through a Plex Client on your computer, your smart tv, ios-device, android-device, apple tv, roku etc, and it can transcode the content (convert on the fly) in to a more suitable format for the client you are using.

    The client even has offline support, so you can sync content to your tablet before a long flight. It's way easier than it used to be to get a bunch of mkv-files onto an ipad for example.

    You can also share your media library (or parts of it) with other plex-users. So why not give grandma access to the photo library of her grandchildren? Great way to keep in touch.

    It really is a nifty piece of software.

    --
    Harald
  2. Alternative by esperto · · Score: 3, Informative
    For the ones worried about privacy with Plex, a good alternative is Emby, it has pretty much the same functionality (transcode on-the-fly, automatic cover search and info about the media, offline download, etc.), is open source, cross-platform, and doesn't collect information on your media.

    The only thing you need to pay to use is the phone app, were you can only browser and cast to other devices (like chromecast) for free, to watch on the phone/tablet you need to buy (one license per user, not per device), other clients are free.

    1. Re:Alternative by shaitand · · Score: 3, Informative

      "In specific, the Software sends to Us, the version of the Software you are running, the Operating System and version which it is installed on, as well as the technical environment and setup of the Software."

      The OS/libs/and settings. I don't think that is the data most of us take issue with. But even that data should be opt-in.