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Code42 Says Crashplan Backup Service Will Discontinue All Personal Backup Plans (crashplan.com)
Reader amxcoder writes: Code42, the company behind the popular Crashplan online backup service has announced that will be discontinuing all of its personal and family backup plan offerings to focus on business backup service plans only. In the letter sent to existing personal plan customers, it says that next year will be the cutoff date for personal plans and all existing personal plan holders will have to upgrade their subscriptions to more expensive business plans or leave for another provider after current subscription runs out. Crashplan personal and family services were one of the best (and most affordable) options available for online backup, providing features that other rivals do not, including backup options for cloud, external local drives, and to other friends/family member's drives (trusted offsite). Looking at Carbonite services (who Code42 is recommending existing personal subscribers switch to), does not offer many of the options and features in their backup software, including multiple backup sets, unlimited deleted file retention, the trusted offsite options and any type of 'family subscription' offerings. Here is a statement from the Code42 CEO Joe Payne.
Makes you wonder how much damage could be done to a company's business by an unscrupulous Fake News post here on /. Would /. be legally liable? Hypothetically, of course.
What is fake news? You didn't even go to the link and make an assumption that the link is fake news???
Effective August 22, 2017, Code42 will no longer offer new – or renew – CrashPlan for Home subscriptions, and we will begin to sunset the product over several months. CrashPlan for Home will no longer be available for use starting October 23, 2018.
That's what on their official website (crashplan.com). In other words, those who have their plan can still use but will not be able to renew. Those who wants to get a new plan will not be able to get. Where is fake news you are talking about here?
I wouldn't recommend Crash plan for business unless there's an IT person on site. Too many interruptions that a regular office person isn't going to notice. I get emailed updates when the computers don't backup after so many days and need to investigate. Most times, the service needs to be manually restarted and works again for a while. Other times, you need the secret menu to run advanced commands that restart things differently. When I needed to call someone, the hold time was 52 minutes and then was offered a call back. No callback. Another time, I got a callback, but only for someone to take the issue down and someone else was supposed to call me. They never did. On more than one occasion, the server picked for backup shits the bed. I have to contact Crash plan to tell them their server is fucked. After some time, they report it's confirmed and under going maintenance. Wait another day and still not fixed. Contact them again, and says maintenance didn't go well and then did something to use another server. By the end of it, it hadn't backed up in 9 days and took 4 days to resolve after reporting issue. I don't think their stuff is robust and unless you constantly verify, you could be in a situation where you find your backed up data very old.