Slashdot Mirror


Samsung TV Owners Furious After Software Update Leaves Sets Unusable (theguardian.com)

Thousands of owners of high-end Samsung TVs have complained after a software update left their recently acquired $1,800 sets with blank, unusable screens. From a report: The Guardian has been contacted by a number of owners complaining that the TVs they bought -- in some cases just two weeks ago -- have been rendered useless by an upgrade sent out by Samsung a week ago. Others have been posting furious messages on the company's community boards complaining that their new TVs are no longer working. The company has told customers it is working to fix the problem but so far, seven days on, nothing has been forthcoming. The problem appears to affect the latest models as owners of older Samsung TVs are not reporting the issue. The report doesn't identify the models that have been affected. But we scanned the forums and found that at least UE49MU7070, UE49MU7070TXXU, and MU6409 models are affected.

6 of 346 comments (clear)

  1. Monitor by Anonymous Coward · · Score: 5, Funny

    I put together a panel to monitor the situation, we recommend you screen all updates before applying.

  2. Re:Why? Just why? by Anonymous Coward · · Score: 5, Funny

    To vertically integrate parallel consumer content streams to enhance end user metric marketability.

  3. Re:Why? Just why? by spire3661 · · Score: 5, Funny

    You need to put a seizure warning on this comment. I started twitching a little.

    --
    Good-bye
  4. Re:WTF is wrong with people by DontBeAMoran · · Score: 3, Funny

    You've never heard of a universal remote?

    I tried using a Universal remote once. People in alpha centauri were not amused to be muted.

    --
    #DeleteFacebook
  5. Re:Why? Just why? by Jason1729 · · Score: 3, Funny

    Do you have a program that assembles random words into a sentence?

    I hope not...that's the last marketable skill people with MBA's have. If we automate it, imagine the horror when those people disperse into the rest of society.

  6. Well by jon3k · · Score: 4, Funny

    It is Samsung, at least they didn't explode.