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Equifax's App Has Disappeared From Apple's App Store and Google Play (fastcompany.com)

From a report: Equifax's mobile app has been removed from both the iOS and Google Play app stores. According to data from AppAnnie, the app was taken down the same day Equifax announced its massive security breach (September 7). Now customers no longer have access to Equifax Mobile. For example, when iOS users attempt to access the app, they receive a pop-up requiring them to update the program. The pop-up directs users to the App Store -- where they are informed the Equifax app is no longer available. We don't know why the app came down, though Fast Company has confirmed Apple was not involved with the decision to remove Equifax from the App Store.

14 of 73 comments (clear)

  1. Probably winding up the company by The123king · · Score: 4, Insightful

    After a breach that big, it's hard to see them coming out of the other side as a financially sound company. Especially since it's an agency the deals with credit ratings. If you can't trust them to keep your data secure, is there any point having business with them?

    I'll be here waiting for the news of their bankruptcy

    --
    If you gave me a choice between a printer and a giraffe with explosive diarrhoea, i'll get my ladder and my raincoat
    1. Re:Probably winding up the company by cant_get_a_good_nick · · Score: 5, Interesting

      What's this about trusting them? Did you ever fill out a form and say "please hold all my data?" Nope. You have no choice in the matter. It's not about consumer trust. Consumer trust has nothing to do with them making money. Only if their real customers (yes, you're the product) drop them will they have to change. This is a case only where losing money will effect change. But you and me will get a buck or two and only the lawyers will get rich.

      Also, see Axciom. Another company with a huge amount of data about you, data they pull from various sources without you saying "please develop a profile on me to sell me new things". If they had a data breach, same thing - us normal folks would bitch and moan but no real change.

      Or we can have the Trump administration have real laws protecting consu,......... nah, I couldn't even type the whole sentence out without laughing too hard to finish it.

    2. Re:Probably winding up the company by AlanObject · · Score: 3, Interesting

      I'll be here waiting for the news of their bankruptcy

      I'll be here waiting for news of what happens to all the Equifax executives that dumped their stock in the last several months. Somehow I missed that part of the story until just recently but if there weren't securities regulations broken there then there are no securities regulations..

    3. Re:Probably winding up the company by DarkOx · · Score: 3, Insightful

      See honestly its hard for me to see how they will be financially hurt by the breach.

      A lot of noise has been made by execs selling stock. The thing is look at the pattern of these big breaches. All the major one have pretty much regained their market cap at some point. TJX, Target, Home Depot, PF Changs, the list goes on. Those are retail and by and would be pretty easy for consumers to avoid if they really cared to do so. They don't. The market has actually said breaches don't matter! There is a short term panic where everyone stays away and than they rapidly forget, and return to their old habits.

      Equifax is better positioned then retail to weather this. I mean sure you can decide you are not paying to have you FICO score included on your annual free credit report! Wow that'll show'em! Its a tiny portion of their business. Otherwise their customers are not consumers but corporate lenders and large employers. In the end they care if the data they are getting on YOU is accurate, not how well its controlled. They will either go with the cheapest mostly reliable source or they are using multiple agencies and will probably continue to use Equifax.

      Personally the CXOs that sold stock are probably smart, they know they can take profits today and probably buy it back cheaper next month sometime and ride it all the way back up to previous levels! Why because the fundamentals have not changed any so its almost a sure bet. Heck the moment I hear CONgress isnt going to do something crazy i'll probably buy too! Pretty much some kind of government intervention is the only thing that could actually hurt them as result of this.

      --
      Repeal the 17th Amendment TODAY! Also Please Read http://www.gnu.org/philosophy/right-to-read.html
    4. Re: Probably winding up the company by The123king · · Score: 2

      In that case, they've just leaked their income all over the internet. Why would i pay for thei services when all that data is freely available on the web?

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      If you gave me a choice between a printer and a giraffe with explosive diarrhoea, i'll get my ladder and my raincoat
    5. Re: Probably winding up the company by ichimunki · · Score: 2

      This is it exactly. 100% Couldn't agree more.

      If I were obtaining someone's credit report from Equifax at this point, I'd actually consider it MORE likely to be accurate since everyone's poring over their own records to make sure everything's OK. The hack didn't create, update, or delete data, just read it. At least as far as we know... and because of the hack, the data itself is under more scrutiny than normal.

      The whole thing smells like a fantastic way to sell credit freeze and credit monitoring services. Just another modern protection racket.

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      I do not have a signature
    6. Re:Probably winding up the company by cant_get_a_good_nick · · Score: 2

      As far as #1 goes, I know you're not going to listen, but of course a President has an agenda. Besides executive orders, which Trump has done exclusively since he can't organize his thoughts to get anything through Congress, they can drive things through Congress. Do you call the ACA "ObamaCare"? If so, you agree a President can have a "law" and drive it through Congress.

      Anyways, more importantly, as far as 2 goes, I need to trust them because they affect my life. Mortgage? Need to trust Equifax. Get a job? Need to trust Equifax if a potential employer checks my credit. Or yes, I can pay money to make sure they do their job. Such a racket.

    7. Re:Probably winding up the company by thegarbz · · Score: 2

      Personally the CXOs that sold stock are probably smart, they know they can take profits today and probably buy it back cheaper next month sometime and ride it all the way back up to previous levels!

      Yep, obvious insider trading is really "smart". It's like MBA level of "smart".

  2. the real problem there.... by Anonymous Coward · · Score: 3, Insightful

    The real problem isn't "the equifax app", whatever the fuck that is. The real problem is:

    For example, when iOS users attempt to access the app, they receive a pop-up requiring them to update the program. The pop-up directs users to the App Store -- where they are informed the Equifax app is no longer available.

    Do not allow ANY company that much control over your computing environment. If they don't abuse it today, they will tomorrow. Today it may be some stupid shit you don't care about. Tomorrow it will be something you do.

    Personal computing used to be in the hands of its owners. If we all decide it's OK to give that control away and centralize all decision making, that is saying China has the right model about centralized control, and the model that existed from the dawn of the personal computing era in the 1970's that empowered users instead of companies was wrong.

  3. Re:We'll see on this by phalse+phace · · Score: 5, Informative

    Frankly they have alot of friends in Washington (both parties) that they pay alot of money to - to buy off.

    This is so true.

    Equifax Lobbied for Easier Regulation Before Data Breach

    Sept. 11, 2017

    Equifax Inc. was lobbying lawmakers and federal agencies to ease up on regulation of credit-reporting companies in the months before its massive data breach.

    Equifax spent at least $500,000 on lobbying Congress and federal regulators in the first half of 2017, according to its congressional lobbying-disclosure reports. Among the issues on which it lobbied was limiting the legal liability of credit-reporting companies.

    The amount Equifax spent in the first half of this year appears to be in line with previous spending. In 2016 and 2015, the company’s reports show it spent $1.1 million and $1.02 million, respectively, on lobbying activities. While the company had broadly similar lobbying issues in those years, the liability matter was new in 2017.

    Equifax’s political-action committee made contributions to 13 members of the Financial Services Committee during the 2016 election cycle, according to data from the Center for Responsive Politics. Among the recipients was Committee Chairman Rep. Jeb Hensarling (R., Texas), who received $1,000. Last Friday, he called for his committee’s hearing into the breach.

    Rep. Blaine Luetkemeyer (R., Mo.), chairman of the Financial Institutions and Consumer Credit subcommittee that directly handles matters relating to the reporting companies, received $2,000. Also receiving $2,000 was Rep. Barry Loudermilk (R., Ga.), sponsor of the bill that would place a $500,000 cap on the statutory damages consumers could win in a lawsuit against the credit-reporting companies, as well as eliminate punitive damages against them entirely.

    The Equifax PAC also gave two additional $1,000 donations to Rep. Luetkemeyer this year, in April and June, according to Federal Election Commission records. The April donation was eight days before Rep. Loudermilk’s bill was introduced.

    At last week’s hearing into the liability limits bill and other regulatory overhaul measures, Chi Chi Wu, a staff attorney for the National Consumer Law Center, said the proposed legislation “drastically decreases the consequences for credit bureaus” when they violate the law.

    Equifax has also lobbied on changes to rules governing companies that promise to “repair” consumers’ credit. A separate bill pending before the Financial Services Committee would allow credit-reporting companies to offer credit-education and identity-protection services without being subject to rules governing credit-repair companies.

  4. Bet that the code that works with the apps was by rtfa0987 · · Score: 4, Interesting

    Those apps were very powerful. Wanna bet that the code that works with the apps was the source of the breach? Equifax Places utilizes your GPS location to show you: * Equifax Credit Score : Average credit scores in your area * Fraud Index: The frequency of identity fraud in your area * Credit Rankings: How your credit measures up to others in your area Want more? With an eligible Equifax product, you can also: * Lock and unlock your Equifax credit file* * View alerts to key credit file changes * Check your Credit Score — anywhere, anytime * Get one stop protection if you ever lose your wallet http://www.equifax.com/mobile/

    1. Re:Bet that the code that works with the apps was by mccalli · · Score: 2

      Just out of interest - who is desperate to learn this stuff on the go? "How your credit score measures up to others in your area" - why on earth would I need to ever know?

  5. Another possible hole - "Equifax Ignite" by rtfa0987 · · Score: 2

    In March 2017, Equifax announced "Equifax Ignite" "Equifax Ignite Marketplace - Solutions are delivered in the form of downloadable apps that can be leveraged for visualizing and digesting applicable data, benchmarks, and trends across multiple industries." "Equifax Ignite Direct - This high-speed solution allows users to conduct their own analytics using direct access to our data warehouse, our attributes, and analytical tools. Seamless integration enables teams to self-serve as they build, test and deploy models that suit their unique needs. This will appeal to clients who have sophisticated analytics shops in house where access to data and Equifax tools can significantly enhance their own capabilities." https://finance.yahoo.com/news...

  6. Re: Obligatory Nelson by forkfail · · Score: 2

    Despite what people think, consumers are not their customer.

    Technically, I am a customer. Due to other data breaches, I wound up on their credit monitoring plan. Therefore, a bill is being paid to them to provide me with credit alerts and such. This means that not only did they lose my data, but now, as a result, they are not providing the advertised services that are being paid for.

    (Of course, I only go to their website and access this data via a secure desktop browser from a trusted network and never from my phone, but still.... )

    With this said, your point is well made. They are an organization that collects massive amounts of PII data without the consent of those whose data is collected and stored. For them to call the 99.9% of the population that does not do business directly with them "customers" is, to say the least, a deceitful misnomer.

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    Check your premises.