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Apple Investigating Reports of iPhone 8 Plus Devices 'Splitting Open' (9to5mac.com)

Apple is currently investigating reports of the iPhone 8 Plus splitting open while being charged with the included cable and plug adapter. The first claim comes from a Taiwanese iPhone 8 Plus owner, who posted photos which show damage consistent with a swollen battery. The second claim is from a Japanese owner who posted similar photos of his device, which he says arrived in this state. The Next Web reports: The phone belonged to a Ms. Wu, who recently renewed her phone contract and purchased a 64GB rose gold iPhone 8 Plus. The issue emerged five days after purchasing the phone. Wu placed her phone on charge, using the supplied cable and adaptor. After three minutes, she reported seeing the front panel bulge, and eventually lift completely from the device. According to multiple Taiwanese outlets, the phone was later recovered by the carrier, and has since been shipped to Apple for analysis. 9to5Mac adds: While any incident affecting a new iPhone model is bound to attract media attention, it's worth noting the usual disclaimers. First, any device manufactured in the millions will include some faulty models -- the real news would be if this were not the case. Second, investigations into charging-related incidents often reveal that a third-party charger was used, even when an owner initially claims to have used the supplied Apple one.

106 comments

  1. Tell that to Note owners by Anonymous Coward · · Score: 0

    " First, any device manufactured in the millions will include some faulty models -- the real news would be if this were not the case"

    1. Re: Tell that to Note owners by Anonymous Coward · · Score: 0

      Keep in mind that the oversized phones are the ones that men and women put in their rear pants pockets (when present) or purses/bags without dedicated pockets that are the right size. Like reports of the iPhone 6 bending originated from people just being stupid.

      If we were smart, we would go back to the 3.5â screens and make the phone thicker so we get 3 days of charge instead of the current 6-if-you-are-lucky.

    2. Re: Tell that to Note owners by LynnwoodRooster · · Score: 2, Insightful

      Or, if you were committed to a good design, you'd run through user tests and discover people LIKE putting their phones in their back pocket and then design your phone so it would survive that treatment. Don't blame the customer for what they would assume would be normal handling and care - because all other phones can do it...

      --
      Browsing at +1 - no ACs, I ignore their posts. So refreshing!
    3. Re:Tell that to Note owners by cdreimer · · Score: 0

      Faulty devices or iPhones being left out in the sun? My iPhone 6s and iPad (5th gen) both get extremely hot if the temperature is 100F or higher. If left inside a hot car where the temperature gets hotter, the batteries could swell (expand) from the heat. As a help desk technician, I've seen many laptops with swollen batteries because users tossed them in the backseat during the summer months.

    4. Re:Tell that to Note owners by Anonymous Coward · · Score: 0

      Boy am I glad you're at -1, you and your shitty alt.

    5. Re:Tell that to Note owners by Anonymous Coward · · Score: 0

      C.D. Reimer is renowed Slashdot collaborator, as he puts it himself; "Because of the quality of my posts and my article submissions, I'm a highly rated commentator and moderator."

      But does anybody ever wondered what "C.D." stands for? Well, it stands for Creimy Dumpty of course!

      Creimy Dumpty sat on the wall,
      Creimy Dumpty had a great fall.
      All the king's horses
      And all the king's men
      Couldn't put Creimy Dumpty
      Together again.

      Creimy's siblings video and theme song:
      https://www.youtube.com/watch?...

      Creimy's real pictures:
      Before the sex change:
      https://ibb.co/cc7Ddw
      After the sex change:
      https://ibb.co/gVad65

      Creimy's chair:
      http://www.keynamics.com/image...

      Creimy's head:
      https://school.discoveryeducat...

      Creimy acting in educational resource document, he actually confirmed himself on Slashdot that he was handled by Special Education for the Santa Clara County Office of Education! What a Dumpty!:
      http://www.sccoe.org/depts/stu...

    6. Re:Tell that to Note owners by Anonymous Coward · · Score: 0

      Exactly! We, at Special Education for the Santa Clara County Office of Education, couldn't agree more with you!

      For the valuable /. users that might already have read the following, please note that there is an important update.

      IMPORTANT UPDATE:
      Special Education for the Santa Clara County Office of Education has invested money to buy Chris a new chair:
      http://www.keynamics.com/image...

      Information about Christopher Dale Reimer and autistic people:

      Autistic people have obsessions about things normal people don't care. For example, one of our autistic patient went haywire when he realized that there was a penny missing in his pocket change.

      To calm him down, one of our educator pretended to have found it on the floor and gave a penny to him.

      The autistic patient condition went even worse because he realized it wasn't the same penny!

      Chris has an obsession with budgeting every penny. He doesn't understand that most people do not budget to the penny and have a flexible amount they allow for miscellaneous items.

      I am Nancy Guerrero and I am Director of Special Education for the Santa Clara County Office of Education. We use Chris' (a.k.a. creimer,cdreimer) picture in our document because he is the hardest case we have ever had to handle:
      http://www.sccoe.org/depts/stu...

      Our artists were inspired by the low carb diet that Christopher follows scrupulously for the small lunch box and by the picture linked below for the rest. I am sure that you will notice the similarities such as the bump on the side of his chest and more:
      https://ibb.co/gVad65

      Please be easy on Christopher although, I am aware that some of our staff handling Chris post joke comments here and obvoiusly, the Santa Clara County Office of Education disapprove that behavior vehemently:
      https://school.discoveryeducat...

      But it isn't Chris' fault if he is the way he is. We do the best we can do with him and he is partially integrated into society. We try to cure his abnormal need for attention but he is kind of stubborn and won't listen to anybody.

      Thank You dear users,
      -Nancy Guerrero

    7. Re:Tell that to Note owners by Anonymous Coward · · Score: 0

      Boy am I glad you're at -1, you and your shitty alt.

      Can someone translate this into English? What's a shitty alt? Is that like the Right Alt?

    8. Re:Tell that to Note owners by Anonymous Coward · · Score: 0

      Sure, Chris, I'll play along.

      Boy am I glad you're at -1

      The "-1" is your karma level. This means all your posts now show at a score of -1 by default. Your posts can now be simply filtered out.

      your shitty alt

      An "alt", Chris, as you well know, is an alternate character name. You post under ILoveFatCashews in the hope you can rebuild that karma, but you're so simple-minded, transparent, obvious, and stupid that we knew after one post who you are.

    9. Re:Tell that to Note owners by IHateFatCashews · · Score: 0

      An "alt", Chris, as you well know, is an alternate character name. You post under ILoveFatCashews in the hope you can rebuild that karma, but you're so simple-minded, transparent, obvious, and stupid that we knew after one post who you are.

      ILoveFatCashews is my twin sister. Neither of us go by the name Chris.

    10. Re:Tell that to Note owners by Anonymous Coward · · Score: 0

      There you are you disgusting fat sexist tube of lard, Christopher Dale Reimer, spamming amazon affiliate links with yet another fake account!

      You can be sure I will be watching this fake account too. I know this is you because you told me you were working on your freepass 11 file server and you are so dumb that you can't even masquerade yourself properly.

      Now, I told you I was out of meds last week and you didn't even care to contact me you lazy fucker.

      How many time do I have to express the emergency of the situation??????

      The python click script you wrote for my pheromone revenue stream web site suddenly stopped to work!!!!!!

      You fucking incompetent python script writer!!!

      When it works, I get 4000+ clicks a day on my pheromone revenue stream web site but only 5 or 6 without it!!!!

      Now, it seems like you dont care and that you have abandoned me you heartless fucking pig!

      Bonus:
      Here is a story that creimer told me when convincing me what a hard life he had:

      The tree was him and the tree knot was his butt hole!

      So, his uncle packed his fat ass with lard and with his cock! Not that it makes much of a difference but anyway, there it is!

      Signed:
      The girl that used to love you and now hates you, burn in hell where you belong you sexist pig!

    11. Re:Tell that to Note owners by Anonymous Coward · · Score: 0

      Great. Tweedledee, Tweedledum, and Tweedledummer.

    12. Re:Tell that to Note owners by Anonymous Coward · · Score: 0

      Bob, I don't think you see creimer's endgame here. He doesn't need to build karma. All he has to do is post one or two comments per day at -1, the ACs will post three to seven comments at 0 that will draw the attention of ordinary Slashdotters, they look at creimer's comment, and, curious, click on his home and/or signature links. From what I heard from creimer, Slashdot-related traffic and revenues haven't diminished at all. He's also laughing his ass off whenever ACs spam the same three to seven comments to user accounts that he has nothing to do with. He just loves it when his trolls has trolls.

    13. Re:Tell that to Note owners by Anonymous Coward · · Score: 0

      Hey Creimy!

      So, this guy was correct when he said you had a sex change?:

      https://slashdot.org/comments....

  2. It is difficult to build a bug free product by CustomBuild · · Score: 1

    That being said, Iphones are a premium products, this should not be happening. Hopefully this is from a defective batch and not indicative of a design flaw.

    1. Re:It is difficult to build a bug free product by cdsparrow · · Score: 5, Funny

      It's just designed to be charged while in the freezer. Pretty simple fix. I expect Apple fridges soon with lightening connectors beside the ice tray so you can charge up the phone safely.

    2. Re: It is difficult to build a bug free product by Anonymous Coward · · Score: 1

      Battery swelling is less of an issue if the battery can be removed and replaced without disassembling the phone. I had issues with an iPhone 5 battery swelling, which can't so easily be replaced. I'm on a Galaxy Note 4 now, which despite being old, is a great phone. I've had a couple of batteries swell, too, but it's an easy fix to simply buy a new battery and swap it in. Because of the difficulty with getting a Samsung battery now that isn't counterfeit, I'm using a Powerbear battery. I've had no issues with it. It's a great phone and even still gets software updates. Since then, Samsung has eliminated removable batteries. They're removed useful features like the IR blaster and added an unnecessarily curved screen. I'd love to have the faster CPUs, more cores, and more RAM in the newer models. I wouldn't mind a newer version of Android. However, in many ways, Samsung has actually made the newer models worse. Make the phones a bit thicker and let users replace the battery. I'm not interested in buying a Note 8 if I'm going to have the battery swell and no way to replace it. The same goes for new iPhones.

    3. Re:It is difficult to build a bug free product by Anonymous Coward · · Score: 0

      apple is no different than any other company. they cut as many corners as they can to maximize profit margins; and the squeeze they put on their manufacturing partners is epic. extortion, really, essentially "lower our price or we'll find someone else to supply parts for or build these 100 million devices". so their suppliers do the same thing and may not always be upfront with apple on what exactly they've done to make a little extra for themselves.

    4. Re:It is difficult to build a bug free product by Anonymous Coward · · Score: 0

      bug free yes that is difficult, massive design faults like the Samsung Note are not acceptable under any circumstances and if the same has happened here then apple are in deep shit. However with journalism and the internet the way it is I would take any reports with a grain of salt at this point.

    5. Re: It is difficult to build a bug free product by Anonymous Coward · · Score: 0

      Maybe you should start a phone company, i think there's a lot of people looking for exactly that.

    6. Re: It is difficult to build a bug free product by Anonymous Coward · · Score: 0

      Yup, definetly "charging it wrong" . Always charge your phone in the freezer.

    7. Re:It is difficult to build a bug free product by Anonymous Coward · · Score: 0

      they cut as many corners as they can to maximize profit margins; and the squeeze they put on their manufacturing partners is epic.

      Swelling batteries is a common problem, especially in hotter climates or when excessive CPU use causes heating of the battery.

      This should be easily solvable if batteries were replaceable, but are not, thanks to super greedy phone manufacturers.

    8. Re:It is difficult to build a bug free product by Anonymous Coward · · Score: 0

      iPhones are NOT premium products, and the reason is very simple: it's everywhere. People still think that because they are expensive they are entering the club of exclusiveness. Excuse me, you are not. Because they are pretty much everywhere.

    9. Re: It is difficult to build a bug free product by Anonymous Coward · · Score: 0

      I think there are a few bankrupt phone companies you can buy... You can expect about as much success as Essential (didn't they sell like 5000 phones).

      There is a reason phones suck. Apple is the only company making any real money in phones. Samsung is doing a bit better than breaking even. The rest are burning through pallets of cash every day and seeing any potential avenues for profit go to Google.

    10. Re:It is difficult to build a bug free product by rpstrong · · Score: 1

      You don't need to put the phone in the freezer, you simply have to super-chill your electrons before charging. This also provides around 15% greater energy density within the battery - see Space-X's site for further details.

    11. Re: It is difficult to build a bug free product by Anonymous Coward · · Score: 0

      I think there are a few bankrupt phone companies you can buy...

      Mostly those companies that had the same idea as him what product to sell

  3. Right to repair? by Anonymous Coward · · Score: 1

    I guess they listened to complaints and made those new models easier to open and repair.

    1. Re:Right to repair? by hcs_$reboot · · Score: 1

      Not sure how waterproof it is, though.

      --
      Slashdot, fix the reply notifications... You won't get away with it...
  4. A fiasco in the making by Anonymous Coward · · Score: 0

    You're looking at it wrong.

  5. Re:Fire Tim Cock by Anonymous Coward · · Score: 0

    Crapple apologist detected.

  6. You are charging it wrong by Anonymous Coward · · Score: 0

    Let's see the Apple excuse this time.

    1. Re:You are charging it wrong by Anonymous Coward · · Score: 0

      I wouldn't be surprised if these were fakes. How could Apple let themselves fall victim to battery issues after watching what happened to Samsung?

    2. Re:You are charging it wrong by Anonymous Coward · · Score: 0

      apple is trying to get ahead of Samsung with foldable phones

    3. Re:You are charging it wrong by chipschap · · Score: 1

      It takes courage to build a phone that splits open.

    4. Re:You are charging it wrong by Anonymous Coward · · Score: 0

      They're using one of those new courageous batteries

    5. Re:You are charging it wrong by Anonymous Coward · · Score: 0

      People were taking it wrong from boxes, they should have bowed and thanked the spirit of Apple for allowing the measly customers to have such a opportunity to pay $1000 for a piece of plastic made by Apple's child labor.

    6. Re:You are charging it wrong by laurencetux · · Score: 1

      look at it this way

      The Apple iPhone 8 comes equipped with a Fail Safe Charging Circuit in the event of a thermal runaway beginning the phone will breach the case to
      1 indicate to the user the error has occurred
      2 radiate the excess energy safely
      3 disable further charging

    7. Re:You are charging it wrong by Anonymous Coward · · Score: 0

      Well, there are reports that the affected batteries were made by Samsung...

  7. You should stick it under water by Anonymous Coward · · Score: 0

    "You're charging it wrong"

        -- Steve Jobs

    1. Re:You should stick it under water by freeze128 · · Score: 1

      So, I should put it in the microwave?

  8. Rose gold? by radish · · Score: 0

    The phone belonged to a Ms. Wu, who recently renewed her phone contract and purchased a 64GB rose gold iPhone 8 Plus

    Impressive, seeing as the 8 doesn't come in Rose Gold.

    --

    ---- Den ene knappen er powerknapp, den andre er Bender voice knapp "Bite My Shiny Metal Ass"

    1. Re:Rose gold? by Known+Nutter · · Score: 1

      Gold, maybe?

      https://www.apple.com/iphone-8...

      But still, piss poor journalism at its finest.

      --
      Beware of the Leopard.
    2. Re:Rose gold? by rmdingler · · Score: 1

      The phone belonged to a Ms. Wu, who recently renewed her phone contract and purchased a 64GB rose gold iPhone 8 Plus

      Impressive, seeing as the 8 doesn't come in Rose Gold.

      It does, however, occasionally remain available in the color pregnant.

      --
      Happiness in intelligent people is the rarest thing I know.

      Ernest Hemingway

    3. Re:Rose gold? by Anonymous Coward · · Score: 0

      They do in the markets of Shenzhen.

    4. Re:Rose gold? by Anonymous Coward · · Score: 1

      https://www.apple.com/iphone-8...

      It's the primary color they are pushing. Shame to let facts get in the way of a snappy post, but still...

    5. Re: Rose gold? by Anonymous Coward · · Score: 0

      But the gold rose. That's the whole point, it rose and split off from the other side of the phone.

    6. Re: Rose gold? by Anonymous Coward · · Score: 0

      The new gold 8 is rose gold along the band and gold on the back.
      It is confusing how names are inconsistent in the same product.

  9. Bad EEs! by Anonymous Coward · · Score: 0

    "often reveal that a third-party charger was used,"

    Not an excuse. The charger circuit in the phone should always assume the power from the charger (not a charger it's a power supply) is dirty/overvolt/undervolt ect.
    If your putting the charge requirements in the power supply then you need to fire your EEs and find an old Gray Beard to design it for you.

    1. Re:Bad EEs! by freeze128 · · Score: 2

      Parent is totally correct. The batteries swell because they were overcharged. The charging circuitry is *INSIDE* the phone, not the charger. Even if a third party charger was used, it's still the phone's job to keep track of how charged the battery is. It's not like third-party 5 Volts is any different from Genuine Apple 5 Volts. Either way, it's still 5 volts.

    2. Re:Bad EEs! by TheFakeTimCook · · Score: 2

      Parent is totally correct. The batteries swell because they were overcharged. The charging circuitry is *INSIDE* the phone, not the charger. Even if a third party charger was used, it's still the phone's job to keep track of how charged the battery is. It's not like third-party 5 Volts is any different from Genuine Apple 5 Volts. Either way, it's still 5 volts.

      Actually, LiOn/LiPo battery charge circuitry monitors battery temperature to determine when to start throttling-back in the initial phase of the charging profile. It does not monitor current or, for example, Samsung's exploding batteries (which were caused by internal short-circuits in the layers of the batteries, which would have naturally shown up as increased charging current) would likely have stopped at the "bulging" stage.

      So, either this was a bad battery, or the battery temp sensing in this particular phone was defective.

      Having said that, if it truly started bulging after only 3 minutes, that pretty much HAS at one the fault of the battery, IMHO.

    3. Re:Bad EEs! by thsths · · Score: 1

      Exactly. The problem is in the phone, and this is a just a rather brazen attempt of blame deflection.

    4. Re: Bad EEs! by Brockmire · · Score: 1

      Why the fuck aren't they using a Coulomb counter? Last year, we used a Qualcomm soc and some standard usb-c charger microcontroller and it was a basic feature. Of course they fucking measure the charging current. You can't just go by temperature alone.

  10. Don't be surprised by Anonymous Coward · · Score: 0

    The difference between Apple and other companies Is that they rarely admit to a fault. Even if 10% of them were blowing up they would never recall. They would simply slow down the charging rate.

    Antennagate they just claimed it was an industry wide problem for instance. They still haven't fixed their cables and iPad nano screens seemed to easily shatter internally.

    Also don't be surprised if it is a real fault because Apple is now playing serious catchup and losing market share. They also have too many products in their line up so qa is likely to get worse

  11. Ode to an iphone by boudie2 · · Score: 5, Funny

    There was a young lady named Wu. Whose new iphone broke into two. To her dismay, The warranty did say. If you're too fat this could happen to you.

    1. Re: Ode to an iphone by Anonymous Coward · · Score: 0

      Close. Needs its pentameter reprogrammed.

    2. Re:Ode to an iphone by hcs_$reboot · · Score: 1

      You're joking, but for once, iFixit may give the iPhone a good "disassemble" rating!

      --
      Slashdot, fix the reply notifications... You won't get away with it...
  12. Re: It is difficult to build a bug free prod NIGGE by Anonymous Coward · · Score: 0

    Slashdot deleted comments from time to time. I've seen comments and entire threads completely disappear. Some of the comments are obvious copy and paste flamebait. The editors clearly do look at the comments. Why are they so inconsistent in deleting posts? If anything ought to be deleted, it's the GNAA crapfloods. If the editors are deleting posts (they are), why aren't posts like this getting deleted?

  13. So to sum up by Anonymous Coward · · Score: 0

    Don't use a third party charger. Don't sit on your phone. Don't drop your phone. Don't try to bend your phone just to see what happens. Don't drop your phone in seawater and expect it to work. Don't drop your phone in the toilet in any case. Don't lend you phone to your troglodytic half brother who uses it to take pictures of illegal things.

    Otherwise, you'll be fine.

    1. Re:So to sum up by dgatwood · · Score: 4, Funny

      First of all, do not leave your iPhone in direct sunlight. It'll kill it. Second, don't immerse it in water—not even to clean it. But the most important rule—the rule you can never forget—no matter how much it buzzes, no matter how red the charge indicator is, never charge it after midnight.

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

    2. Re:So to sum up by Anonymous Coward · · Score: 0

      First of all, do not leave your iPhone in direct sunlight. It'll kill it. Second, don't immerse it in water—not even to clean it. But the most important rule—the rule you can never forget—no matter how much it buzzes, no matter how red the charge indicator is, never charge it after midnight.

      First of all, don't buy an iPhone.

      There, FTFY.

    3. Re:So to sum up by LynnwoodRooster · · Score: 1
      --
      Browsing at +1 - no ACs, I ignore their posts. So refreshing!
    4. Re:So to sum up by fahrbot-bot · · Score: 1

      First of all, do not leave your iPhone in direct sunlight. It'll kill it. Second, don't immerse it in water—not even to clean it. But the most important rule—the rule you can never forget—no matter how much it buzzes, no matter how red the charge indicator is, never charge it after midnight.

      The rules for Fight Club were simpler.

      --
      It must have been something you assimilated. . . .
    5. Re:So to sum up by thsths · · Score: 1

      Don't hold it the wrong way.
      Don't do un-apple things with it.
      Don't be creative.
      Don't break out of the mold.

    6. Re:So to sum up by Anonymous Coward · · Score: 0

      First of all, do not leave your iPhone in direct sunlight. It'll kill it. Second, don't immerse it in water - not even to clean it. But the most important rule - the rule you can never forget - no matter how much it buzzes, no matter how red the charge indicator is, never charge it after midnight.

      That's what you get when you buy your Gizmo from an Asian shop...

    7. Re:So to sum up by blindseer · · Score: 1

      That's what you get when you buy your Gizmo from an Asian shop...

      I see I'm not the only one that got the joke. Kids these days will have no idea what that means.

      --
      I am armed because I am free. I am free because I am armed.
  14. Not "Splitting Open" by hduff · · Score: 1

    They are not splitting open, just expanding to accommodate the new double tweets.

    It's a feature, not a bug!

    --
    "I believe in Karma. That means I can do bad things to people all day long and I assume they deserve it." : Dogbert
  15. Can we rule out clones? by SuperKendall · · Score: 4, Interesting

    I don't think this is impossible, but I am pretty suspicious that both failed devices are from Asia - how to we know these are not some really good look alike clones? You'd think if this was really an issue there'd be at least one report from Europe or the U.S.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:Can we rule out clones? by TheFakeTimCook · · Score: 1

      I don't think this is impossible, but I am pretty suspicious that both failed devices are from Asia - how to we know these are not some really good look alike clones? You'd think if this was really an issue there'd be at least one report from Europe or the U.S.

      That is a VERY good point!

    2. Re:Can we rule out clones? by Anonymous Coward · · Score: 0

      That is a VERY good point!

      NO IT ISN'T!

    3. Re:Can we rule out clones? by mattr · · Score: 1

      Sorry that is just discriminatory and unimaginative. It is totally possible either by pure chance or due to parts logistics sending more of the bad batches to one part of the world. Perhaps they were rushed to Asia to meet marketing campaigns, who knows. (Someone at Apple, not you or me.) Also, the Japanese text on the linked page does not suggest it being fake. The user reports Apple will replace it. Other users are telling him that appears to be a battery deformation like Samsung's, and not to further charge it or take it on a plane in that condition due to risk of explosion. It does not include the kind of fear-mongering text that would support your allegation.

    4. Re:Can we rule out clones? by Anonymous Coward · · Score: 0

      No it is not a good point at all. I vehemently disagree with you.

    5. Re:Can we rule out clones? by SuperKendall · · Score: 1

      Sorry that is just discriminatory and unimaginative.

      Ask me how I know you are retarded.

      Also, the Japanese text on the linked page does not suggest it being fake. The user reports Apple will replace it.

      Ask me how I *confirmed* you are retarded.

      I mean, obviously it's real because the same possibly fake user that reported the issue, also reports Apple replaced it!

      What a retard.

      Like I said, it COULD be real, but for you to accept so blindly a single report... well lets just say you aren't too bright, what would be the word for that...

      --
      "There is more worth loving than we have strength to love." - Brian Jay Stanley
    6. Re:Can we rule out clones? by Anonymous Coward · · Score: 0

      Really, Just Really. Have you no shame. ? Mindness apple cheerleading at its best.

    7. Re:Can we rule out clones? by Anonymous Coward · · Score: 0

      Sure Sally. The its all a big conspiracy from the clone makers out to get apple I bet. You have cracked the case. Expect your apple medal in the mail any day now. Why not wait for facts before tossing out conspiracy theories. Idiot.

    8. Re:Can we rule out clones? by Anonymous Coward · · Score: 0

      That is not a good point in the least.

  16. A big problem by fermion · · Score: 4, Interesting
    Apple is replacing swollen batteries on watches. They replaced mine, I know at least two other who have had their battery replaced, and when I went into the store last time there was a women there who was having her battery replaced. There were no questions asked.

    At work I have lost two old macs because the battery swelled, but these were about four years old.

    If this is a problem for the iPhone it is bad news, but I suspect they will replace it. If this is a problem for the iPhone, when it is new then I suspect it is going to be a widespread problem, like the watch.

    --
    "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
    1. Re:A big problem by hey! · · Score: 1

      This is a not good, but it appears to be a benign failure mode, the way an engineer would design a consumer product to fail if it must. You could encase the battery in a sufficiently rigid capsule and failures would be less frequent but possibly more catastrophic.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
    2. Re:A big problem by Anonymous Coward · · Score: 0

      Apple needs to replace their own swollen egos.

  17. Re: It is difficult to build a bug free prod NIGGE by Anonymous Coward · · Score: 0

    Slashdot deleted comments from time to time. I've seen comments and entire threads completely disappear. Some of the comments are obvious copy and paste flamebait. The editors clearly do look at the comments. Why are they so inconsistent in deleting posts? If anything ought to be deleted, it's the GNAA crapfloods. If the editors are deleting posts (they are), why aren't posts like this getting deleted?

    because it's the editors themselves who post it

  18. Battery go BOOM! by Anonymous Coward · · Score: 0

    This is actually a safety feature to prevent something like the Samsung battery event.

  19. Where is that new battery technology? by freeze128 · · Score: 1

    These battery problems are really getting dangerous. Where is that breakthrough Li-ion battery technology from that "Goodenough" guy that would promise safer batteries?

    1. Re:Where is that new battery technology? by Anonymous Coward · · Score: 0

      Takes time to turn a supertanker.

    2. Re:Where is that new battery technology? by paulej72 · · Score: 1

      These battery problems are really getting dangerous. Where is that breakthrough Li-ion battery technology from that "Goodenough" guy that would promise safer batteries?

      These were breakthrough batteries :)

  20. Six nines? Isn't that the gold standard? by darthsilun · · Score: 1

    First, any device manufactured in the millions will include some faulty models...

    I'f I'm doing my math correctly, In 10M devices we would expect 10 problems, right?

    With seven nines, just one problem.

    Off hand I'd say Apple's doing pretty good.

    1. Re:Six nines? Isn't that the gold standard? by Anonymous Coward · · Score: 0

      Two nines (below 1% failure inside warranty period) is the consumer equipment standard.

      Most manufacturers exceed this, with the notable exception of data storage products, and a few things involving mechanical parts (low end printers for example).

    2. Re: Six nines? Isn't that the gold standard? by Brockmire · · Score: 1

      Citation needed. When I looked this up years ago, you're aiming for better than 3% failure for a successful product.

  21. STOP COMPLAINING! by jddj · · Score: 1

    That's just how you access the 3.5mm headphone jack!

  22. Who here asked for a thinner phone? by FullCircle · · Score: 3, Insightful

    Maybe instead of pushing the boundaries of battery size, they should make a phone that can fit a good sized battery safely with current battery technology.

    While they are at it, they could make the screens and case thick enough to resist day to day use.

    I'm not just complaining about Apple here either.

    --
    If tyranny and oppression come to this land, it will be in the guise of fighting a foreign enemy. - James Madison
    1. Re:Who here asked for a thinner phone? by Anonymous Coward · · Score: 0

      Yeah. I had iPhones for the past few years, but just switched to a Samsung S8 (for reasons I won't go into here). My first complaint with the S8 is that it's too thin to hold comfortably. My second complaint is the battery life is too short. Both of those were complaints I had with my most recent iPhones.

    2. Re:Who here asked for a thinner phone? by Anonymous Coward · · Score: 0

      At some point you are going to reach a limit of how small you can make a product and how large of a battery you can put in... In this race to the top for Samsung and now apple they have found this the hard way. a few years ago I bought an ipad 2, and found it was so thin I could barely grasp onto it without a case to make it thicker. Mabye the solution isn't always the smallest and thinnest, but a size and durability that can be used on a daily basis without a case with will almost certainly give you more room for a larger battery.

    3. Re:Who here asked for a thinner phone? by Anonymous Coward · · Score: 0

      Maybe instead of pushing the boundaries of battery size, they should make a phone that can fit a good sized battery safely with current battery technology.

      Ohh, you believe there's no problem when the swelling battery simply doesn't crack open the case because it has enough room to bulge? You are Samsung's dream customer.

  23. Re: Fire Tim Cock by hackwrench · · Score: 1

    So what? Apathetic do as I say and not as I do ism self-detected. There's a better term for the patter half of that, but I am growing senile in my old age. Trying agan. Nope. You are both welcome on and should really get off my lawn. Timey-Wimey. Microsoft's Zo is based on real life Zoe Bond who has a son Neveah, and two dogs, Barkmoji and Asia, age 22.

  24. Re: Fire Tim Cock by hackwrench · · Score: 1

    Hypocrite, that's the word I was thinking of dang nabbit.

  25. FUCK YOU IN THE LOO! by Anonymous Coward · · Score: 1

    Glad to oblige you too!

  26. My phone is dying by Anonymous Coward · · Score: 0

    Obxkcd: As it consumes its battery, it heats up and expands. Soon it will swell to enormous size, engulfing us both.

  27. Can't Submit Articles by Anonymous Coward · · Score: 0

    Off topic, but I just want to leave a fuck you to SlashdotMedia for requiring you to have an account to submit stories. I'm not sure when they made that a requirement, but there's no way I'm creating an account with a marketing company (except Google). If there's ever a slow news day or poor stories, that's your fault. You're not getting my tech story.

  28. Re: It is difficult to build a bug free prod NIGGE by Anonymous Coward · · Score: 0

    The head of the Galactic Federation (76 planets around larger stars visible from here) (founded 95,000,000 years ago, very space opera) solved overpopulation (250 billion or so per planet, 178 billion on average) by mass implanting. He caused people to be brought to Teegeeack (Earth) and put an H-Bomb on the principal volcanos (Incident II) and then the Pacific area ones were taken in boxes to Hawaii and the Atlantic area ones to Las Palmas and there "packaged".

    His name was Xenu. He used renegades. Various misleading data by means of circuits etc. was placed in the implants.

    When through with his crime loyal officers (to the people) captured him after six years of battle and put him in an electronic mountain trap where he still is. "They" are gone. The place (Confederation) has since been a desert. The length and brutality of it all was such that this Confederation never recovered. The implant is calculated to kill (by pneumonia etc) anyone who attempts to solve it. This liability has been dispensed with by my tech development.

    One can freewheel through the implant and die unless it is approached as precisely outlined. The "freewheel" (auto-running on and on) lasts too long, denies sleep etc and one dies. So be careful to do only Incidents I and II as given and not plow around and fail to complete one thetan at a time.

    In December 1967 I knew someone had to take the plunge. I did and emerged very knocked out, but alive. Probably the only one ever to do so in 75,000,000 years. I have all the data now, but only that given here is needful.

    One's body is a mass of individual thetans stuck to oneself or to the body.

    One has to clean them off by running incident II and Incident I. It is a long job, requiring care, patience and good auditing. You are running beings. They respond like any preclear. Some large, some small.

    Thetans believed they were one. This is the primary error. Good luck.

  29. I call BS by thsths · · Score: 2

    What you call a "charger" is actually a power supply - the charger is integrated into the phone. It is therefore physically impossible to use a third party charger. And consequently, blaming the power supply is just a lame attempt to avoid liability.

    Who knows, this could be Apples "Note 7" moment.

    1. Re:I call BS by Anonymous Coward · · Score: 0

      Exactly, if my electronics blow up when plugged in to a 240V power supply, the manufacturers are to blame. They can't get out of it by saying I should only have used a 120V power supply with it.

      The problem with 3rd party power supplies is that they don't provide reliable outputs, the bad ones can even fail and send mains AC voltage out instead of the low voltage DC.

      Be pedantic if you like about the terminology, but that doesn't mean a bad power supply can't cause faults.

  30. Every product has failure rates by Anonymous Coward · · Score: 0

    Any product has a percent of failures. Its expected that you will have DOA's or defects that slip past final tests. This of course could be the another Samsung issues, or it could be nothing at all. I basically feel the more you cram into a smartphone the greater potential for problems exist. Apple doesn't use magic or build iPhone's in a tree house made up of brilliant hobbits. No it's made the same as any piece of technology by slave labor young people in China who work countless hours for peanuts.

  31. Re:Fire Tim Cock by Anonymous Coward · · Score: 0

    Oh no, I meant that dismissing these incidents as isolated is probably not the smartest thing to do. Not an Apple fan. Android all the way (until we get debian on some open hardware phone)

  32. Battery management chip by DrYak · · Score: 1

    Actually, LiOn/LiPo battery charge circuitry monitors battery temperature to determine when to start throttling-back in the initial phase of the charging profile. It does not monitor current

    The charging circuitry in the smartphone/laptop indeed does NOT monitor anything beyond temperature
    (sometimes using a dedicated thermistor inside the battery using an extra conductor).
    (and sometimes, it has also a very primitive "do not charge if battery undercharged under given very-low voltage" protection)

    The battery management chip inside the battery itself DOES monitor current and voltage (both over/under).
    (See the characteristic of any battery management chip).
    It also exports these informations over the I2C bus or whatever that peculiar smartphone/laptop uses.

    --
    "Sufficiently advanced satire is indistinguishable from reality." - [Tips: 1DrYakQDKCQ6y52z6QbnkxHXAocMZJE61o ]
  33. Perfect opening design! by Anonymous Coward · · Score: 0

    An Apple phone that one can open without any hassle or need for special tools! I thought Apple didn't want to make user-serviceable phones anymore but hey, how wrong was I. Just plug in the power cord, and it opens. Simple, elegant, as expected of an Apple design. Thank you Apple! I love you!

  34. Re:Fire Tim Cock by Joce640k · · Score: 1

    Never mind that, what are we going to call this?

    "Splitgate" doesn't really roll off the tongue. How about "burstgate"?

    --
    No sig today...
  35. Re:Fire Tim Cock by networkBoy · · Score: 1

    bloatedgate
    plumpergate
    pillowgate
    talkiepillowgate

    --
    whois gawk date unzip strip find touch finger mount join nice man top fsck grep eject more yes exit umount sleep dump