Apple Investigating Reports of iPhone 8 Plus Devices 'Splitting Open' (9to5mac.com)

Apple is currently investigating reports of the iPhone 8 Plus splitting open while being charged with the included cable and plug adapter. The first claim comes from a Taiwanese iPhone 8 Plus owner, who posted photos which show damage consistent with a swollen battery. The second claim is from a Japanese owner who posted similar photos of his device, which he says arrived in this state. The Next Web reports: The phone belonged to a Ms. Wu, who recently renewed her phone contract and purchased a 64GB rose gold iPhone 8 Plus. The issue emerged five days after purchasing the phone. Wu placed her phone on charge, using the supplied cable and adaptor. After three minutes, she reported seeing the front panel bulge, and eventually lift completely from the device. According to multiple Taiwanese outlets, the phone was later recovered by the carrier, and has since been shipped to Apple for analysis. 9to5Mac adds: While any incident affecting a new iPhone model is bound to attract media attention, it's worth noting the usual disclaimers. First, any device manufactured in the millions will include some faulty models -- the real news would be if this were not the case. Second, investigations into charging-related incidents often reveal that a third-party charger was used, even when an owner initially claims to have used the supplied Apple one.

Comments

Who here asked for a thinner phone?

[FullCircle]

Maybe instead of pushing the boundaries of battery size, they should make a phone that can fit a good sized battery safely with current battery technology.

While they are at it, they could make the screens and case thick enough to resist day to day use.

I'm not just complaining about Apple here either.

Re: Tell that to Note owners

[LynnwoodRooster]

Or, if you were committed to a good design, you'd run through user tests and discover people LIKE putting their phones in their back pocket and then design your phone so it would survive that treatment. Don't blame the customer for what they would assume would be normal handling and care - because all other phones can do it...