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E-commerce Is Concentrating Jobs, Not Killing Them (axios.com)

A reader shares a report: The growing popularity of online shopping has hit traditional retailers hard, culminating in a spate of retail bankruptcies and store closures in recent years. But according to a new analysis from the Federal Reserve Bank of New York, the retail apocalypse has actually created nearly as many jobs as it has killed. Though e-commerce and other non-store retailers have hired nearly as many workers as traditional retailers have cut, these new jobs are much more geographically concentrated.

105 comments

  1. not so bad by Anonymous Coward · · Score: 2, Insightful

    See its not so bad if you look at the numbers in *just* *the* *right* way....

    Nice if you already live in those areas. Not so good if you dont.

    1. Re:not so bad by alvinrod · · Score: 1

      Not so good if you dont.

      Well that settles it then. We'll just have to try to put the genie back in the bottle. As we all know it's basically impossible for people to move to where there are jobs available and we know from American history that such a thing has never previously happened. Besides, the Constitution probably forbids it anyways.

    2. Re:not so bad by sittingnut · · Score: 1

      "lies, damned lies, and statistics"
      - possibly by benjamin disraeli by way of mark twain.

    3. Re:not so bad by ShanghaiBill · · Score: 2

      Not many people are going to move across the country for a packing job in a warehouse.

    4. Re:not so bad by slacktide · · Score: 1

      In the past, plenty of people moved across the country just to pick lettuce, when their existing job evaporated with no hope of return. Go read "Grapes of Wrath", Steinbeck.

    5. Re:not so bad by naubol · · Score: 1

      Yes, you too can know the joys of a watered down vote by virtue of living in a densely populated area! Time to share your two senators with many more people! And be gerrymandered so your reps have no interest in what you say.

      --
      Reality is a slackware box running on a 386 tucked away in god's sock drawer.
    6. Re: not so bad by Anonymous Coward · · Score: 0

      Luckily no one is truing to imvent technology that would automate the packaging. If it would be automated we would see concentrated unemployment... everywhere.

    7. Re:not so bad by Hognoxious · · Score: 2

      In the past infant mortality was double what it is now and if you got rust in a cut you'd probably die.

      Yay past! Past FTW!

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    8. Re:not so bad by Anonymous Coward · · Score: 0

      because people working in retail can afford to up and move to india...

    9. Re:not so bad by Anonymous Coward · · Score: 0

      In the past, you would have had to pick your own straw to make that strawman.

      In the 1970s people used to move for jobs all the time. Why do you think people cannot do it today? You don't want to ship your 60" luxury TV? Too afraid to buy a $200 bus ticket to cross the country for a new job?

      It IS so much easier to just bitch and moan on the internet, after all...

    10. Re:not so bad by Hognoxious · · Score: 1

      But domination by the cites is undemocratic, even if 90% of the people live in them! Farmers farmers farmers!

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    11. Re:not so bad by erice · · Score: 1

      In the past, you would have had to pick your own straw to make that strawman.

      In the 1970s people used to move for jobs all the time. Why do you think people cannot do it today? You don't want to ship your 60" luxury TV? Too afraid to buy a $200 bus ticket to cross the country for a new job?

      It IS so much easier to just bitch and moan on the internet, after all...

      In the 1970's people were moved by their employers for growth opportunities. Now if the company is paying the moving bill, it is a lateral move to a location is that is cheaper for the employer but is not necessarily desirable for the employee. The sort of job changes referenced in the article are between companies. The old company lays you off. The new company would rather not pay to interview or move someone from out of the area. Self-moving to a new area in hopes of finding a job there is a risky and expensive idea that few people are willing to try.

    12. Re: not so bad by Anonymous Coward · · Score: 0

      Yeah, those who make our food are unimportant because they are fewer than us.

    13. Re:not so bad by GameboyRMH · · Score: 1

      Not even so nice for most who live in those areas. An elite few get high-paying jobs, everyone else ends up on the catching side of gentrification.

      --
      "When information is power, privacy is freedom" - Jah-Wren Ryel
    14. Re:not so bad by Maxo-Texas · · Score: 1

      Seriously... the jobs are not stable.

      One of the articles reporting on Amazon jobs (for example) is retirees living in RV's traveling seasonally from amazon job to amazon job. It's good for Amazon- the jobs are not part time and have no benefits. It's good for the RV owners- they were going to migrate anyway and have retirement incomes so it's extra cash. It's not really a sustainable model long term.

      And Amazon is working on packing robots now. They are funding it. Amazon is a very short distance from end to end automation. And when it does, a lot of concentrated jobs (tens of thousands) are going to go away.

      Despite an increasing population, and increasing productivity, the actual number of hours worked has declined over the last 15 years. That means less work is available. Pay has also not increased for a similar duration.

      And it's starting to sway elections. Huge numbers of frightened job challenged people voted for President Trump. The win was only by ~80,000 votes across three states but the numbers of solid democratic voters who flipped in states losing jobs is in millions.

      Anyway- it took a couple generations to recover from the start of the industrial revolution. The luddites were not trained on the new machines and they mostly, starved, died homeless, and were put down by the army when they got violent about the fact they were starving and dying.

      This t ime looks to be worse *unless* we handle it differently.

      The number of horses dropped precipitously with the introduction of the automobile.

      In this scenario- we are not the buggy whip makers. We are the horses.

      --
      She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
    15. Re: not so bad by Hognoxious · · Score: 1

      So they should get 17 votes each? How many should sewer workers get?

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  2. Nonsense! by DaMattster · · Score: 4, Insightful

    This sounds an awful lot like "corporate speak." It sounds like an HR buzzword. "Oh, we're just concentrating jobs ...." I hate articles like this that insult my intelligence and assume that I have no critical thinking skills. Well, maybe they hope that I do not have critical thinking skills. With eCommerce, there are fewer people needed as it is all about automation. In a brick and mortar store, you have salespeople. In an eCommerce setup, the salesperson is totally bypassed as you do your own shopping and check out when you want. Some stores do offer a pop-up chat where you can ask questions but this person is likely a shared commodity among several eCommerce stores. This is why sometimes the person at the other end of the chat takes some times to answer you. I don't believe this study has any merit whatsoever. What happens to all of the peripheral jobs that brick and mortar stores create? There are people that needed to maintain the spaces and service them when needed. If the store is in a mall, then the stores support the various services like security, cleaning staff, and maintenance technicians.

    1. Re:Nonsense! by Anonymous Coward · · Score: 0

      I think you are forgetting all the *all new* jobs like web developers, engineers, data miners, etc. These are all new jobs. So yes, there are less people "working the floor" due to efficiency and automation but that automation didn't appear out of thin air. It required entire companies that make the robots, teams of developers to write code, IT people to maintain the systems. A regular retail store had none of that.

    2. Re:Nonsense! by war4peace · · Score: 5, Informative

      Not only that, but the article (the original one, not the summary slashdot copied almost word-per-word) says:

      If wages are a rough proxy of employers’ demand for certain skillsets, then these two categories of jobs would seem to have different skill requirements: in 2012, the average online retail job paid slightly over $50,000, while the average department store job paid just $20,500. By 2016, the average wage for nonstore workers exceeded $59,000, while the average wage for department store workers remained roughly the same. Part of this pay gap reflects the fact that department store jobs are more likely to be part-time. Nevertheless, the difference is staggering, suggesting that nonstore retailers demand a different type of worker than department stores do. So, even if laid-off department store workers were willing and able to move to, say, King County, they might lack the skillsets sought by e-tailers.

      The amount of jobs stayed the same, but the people who got axed from brick-and -mortar stores are the ones that would never be able to "switch jobs" and become e-market employees. Higher-skilled workers got more jobs, while lower-skilled workers got the shaft.

      --
      ...gis sdrawkcab (usually not responding to ACs; don't bother posting as AC)
    3. Re:Nonsense! by Wrath0fb0b · · Score: 2

      Indeed. At the same time this sends a strong signal to the next generation of workers about what skills are going to be needed in the future.

      As a country, we need to come to terms that technological change within the timespan of a generation is going to change the kind of skills we need. The solution is not to stifle change or to throw those workers to the curb, it's going to be to accept it and to provide a social safety net so that those folks left behind can live in dignity.

    4. Re:Nonsense! by zifn4b · · Score: 1

      This sounds an awful lot like "corporate speak." It sounds like an HR buzzword. "Oh, we're just concentrating jobs ...."

      With all new, concentrated e-Commerce power! It couldn't possibly be related to this.

      --
      We'll make great pets
    5. Re:Nonsense! by Anonymous Coward · · Score: 2, Insightful

      Yes but none of those people working the retail store have those skills. More, most of them do not have either the scholastic background or, in some cases, the raw intelligence to master those skills.
      Some of the people who use to work in those retail stores will never find another retail, or any other kind of job. Similar to the miners and steel workers who have experienced long term unemployment and have no prospects of ever finding work they are qualified for.

    6. Re:Nonsense! by ShanghaiBill · · Score: 3, Interesting

      In an eCommerce setup, the salesperson is totally bypassed

      That is a feature, not a bug.

      I don't believe this study has any merit whatsoever.

      I agree that it seems implausible, but it was done by the Federal Reserve. What motivation would they have to lie or distort?

    7. Re:Nonsense! by Anonymous Coward · · Score: 0

      There is no dignity in living on the dole. Your social safety net is going to need appropriate training and job aid that allows these people to swiftly re-enter the workforce at a high rate of success.

    8. Re:Nonsense! by Anonymous Coward · · Score: 0

      If you think you're done learning when you finish school, you're lazy and deserve exactly what you end up with.

      Don't know how to program a computer? Learn.
      Don't know how to design electronics? Learn.
      Don't know how to do carpentry, plumbing, electrical, cabinetry, concrete, landscaping, or some other construction trade? Learn.

      All of these things are enjoyable AND employable. More to the point, they're not all "book smart" types of work. You don't need above-average intelligence to be a decent plumber and good enough at your trade to make a comfortable, though unglamorous, living.

      Never turn your nose up at hard work. The moment you do, you're unemployable and irrelevant.

    9. Re: Nonsense! by Anonymous Coward · · Score: 0

      Incompetence?

    10. Re:Nonsense! by Gavagai80 · · Score: 2

      You're really complaining that low-paid jobs were replaced with higher-paid jobs? Income inequality levels and a near zero unemployment rate tell you that there are plenty of low paying jobs out there, it's those middle and higher income jobs we need more of.

      --
      This space intentionally left blank
    11. Re:Nonsense! by ilsaloving · · Score: 1

      They could always work for Trump. I hear he loves the poorly educated.

    12. Re:Nonsense! by ilsaloving · · Score: 1

      That certainly won't happen in the USA, where the only time that someone actually care about their neighbour is when both houses have been destroyed by a hurricane.

      Remember, social assistance just makes people lazy and more likely to use drugs (or whatever bullshit politicians have invented recently).

    13. Re:Nonsense! by mapkinase · · Score: 1

      >Higher-skilled workers got more jobs, while lower-skilled workers got the shaft.

      good.

      The only thing missing is UBI

      --
      I do not believe in karma. "Funny"=-6. Do good and forbid evil. Yours, Oft-Offtopic Flamebaiting Troll.
    14. Re:Nonsense! by HiThere · · Score: 1

      Sorry, it sends a strong signal about what skill are currently needed. There's nothing permanent about those requirements.

      E.g., currently there's a strong need for truck drivers of various different types. in 5-10 years, 15 at most, we can predict that there will be a strong oversupply in that market. But don't think truck drivers are unique, they are only one of the larger segments that will be affected.

      --

      I think we've pushed this "anyone can grow up to be president" thing too far.
    15. Re:Nonsense! by HiThere · · Score: 1

      It seems to be saying that, and it's also saying there are the same number of workers, just in a different location. This seems unbelievable.

      The reason it seems unbelievable is that this would means costs would increase, and companies don't work that way. The most likely reason is that this study is bullshit. Probably there are a large number of people who lost their jobs that weren't counted for some reason or other. There are other possible reasons, but none that I have thought of have made me trust the study as reported in the summary.

      --

      I think we've pushed this "anyone can grow up to be president" thing too far.
    16. Re:Nonsense! by war4peace · · Score: 1

      Not complaining (I'm not affected :)) but stating that the study ignores the fact that people who got higher paid jobs are DIFFERENT from the people who lost the lower paid jobs. i'm glad that some people found higher paid jobs in e-commerce, but at the same time I realize that some of those who lost the lower paid jobs are now living on benefits and that reduces economic development.

      --
      ...gis sdrawkcab (usually not responding to ACs; don't bother posting as AC)
    17. Re:Nonsense! by Wrath0fb0b · · Score: 1

      Retraining sometimes ends up being a colossal waste of money and time for all parties.

      You'll hear stories about 50-60 year old folks that sit through retraining only to get a check, with no intent of starting a brand new career that will last a mere 10-15 years. So we're paying them, paying the school and the teachers and they will openly and honestly tell you they are just there to punch the clock.

      The less time you have left in your working life the less logical is it to invest in skills. There is no amount of contortion that can avoid that basic math.

    18. Re:Nonsense! by Anonymous Coward · · Score: 0

      It sounds to me like the program implementation is a failure then. Why would they train people who willingly admit that they have no interest in the new career? These people should be thrown on the streets until they want to contribute to society. If people have employable skills, they should not be given new training. Instead, the program should facilitate their career transition.

    19. Re:Nonsense! by PoopJuggler · · Score: 1

      Your error is in believing that we _need_ brick and mortar stores because They told you that you need instant access to all the mass-produced consumer garbage that They tell you to buy. They create jobs you say, but all those jobs serve no purpose but to facilitate consumerism and funnel money up the pyramid away from the lower and middle classes. It's a waste of human potential. Let the brick and mortars die, tax the e-tailers, and implement a universal basic income.

    20. Re: Nonsense! by Anonymous Coward · · Score: 0

      Theirs a huge difference between "I got a degree, so I can stop learning" and "I got a degree I don't have to learn a disparate skill"
      For people who put a lot of effort into a skilled job that would later evaporate; telling them that they should have kept learning is disingenuous.

      For people who aren't going to learn new skills because they have a lower than average IQ (I.e. HALF OF ALL PEOPLE) this is even worse.

    21. Re: Nonsense! by Anonymous Coward · · Score: 0

      Yeah, I know people who are mentally unable to learn any of the listed things, but still make a good living as of now.

    22. Re: Nonsense! by Anonymous Coward · · Score: 0

      In a career that will last 1/4 as long as a HC/college grad? The author was talking about middle aged men or older who were told they would get to work until 60, and retire/stop contributing to society. Of course they're going to treat their new job like a paycheck they just got burned by the lifelong career that they had to leave because of unforeseen changes in the work force.

    23. Re: Nonsense! by Anonymous Coward · · Score: 0

      Most people already switch careers every seven years. That's besides the point, however. The fact of the matter is that if we want the rewards we have to contribute to society. People should be taking pride in that. Even if they're on the bottom rung.

    24. Re:Nonsense! by Anonymous Coward · · Score: 0

      Tearing down all those abandoned stores and parking lots to make something useful is going to be a lot of work

    25. Re: Nonsense! by edittard · · Score: 1

      Theirs a huge difference between "I got a degree, so I can stop learning" and "I got a degree I don't have to learn a disparate skill"

      Is they're a huge difference between theirs and there's?

      --
      At the bottom of the /. main page it says 'Yesterday's News'. Well they got that right.
  3. Yes, in bumfuck by drinkypoo · · Score: 3, Interesting

    The jobs are geographically concentrated in the middle of nowhere, where few people actually live, because real estate is cheap. This leads to more commuting, where retail jobs are located near where people hang their hats.

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    1. Re:Yes, in bumfuck by Anonymous Coward · · Score: 0

      Ah, no, that's exactly backwards.

      The presence of high-tech jobs in an area drives people to live there, which bestows upon the area a thriving economy and rising costs of real estate.

      This should be obvious. The big fuss in the world's tech hubs is not that nobody lives there, but that the wealthy technicians are putting former residents out of their homes.

      Anyway, tech businesses need to recruit technical talent, and hence need offices in places where the technical talent is. It's all pretty simple when you think it through.

    2. Re:Yes, in bumfuck by drinkypoo · · Score: 2

      The presence of high-tech jobs in an area drives people to live there, which bestows upon the area a thriving economy and rising costs of real estate.

      e-tail doesn't create as many high-tech jobs as it destroys retail jobs. Most of the jobs it creates are in shipping, which pay just as shit as retail.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    3. Re:Yes, in bumfuck by Anonymous Coward · · Score: 0

      Huh? If you read the article, it's actually the exact opposite of what it says. Whoever heard of a massive influx of new jobs to the middle of nowhere?

      If "real estate was cheap" means "new jobs," technology companies would be opening up new offices in the middle of the country instead of Silicon Valley.

    4. Re:Yes, in bumfuck by Anonymous Coward · · Score: 0

      Whoever heard of a massive influx of new jobs to the middle of nowhere?

      North Dakota. The Yukon. California. The Middle East.

  4. Concentrate, and then eliminate by RobinH · · Score: 1

    Yes, they're concentrating them in the Amazon warehouses, and then they're going to replace them with robots due to economy of scale.

    --
    "I have never let my schooling interfere with my education." - Mark Twain
    1. Re:Concentrate, and then eliminate by DogDude · · Score: 1

      They're concentrating in the Amazon warehouses in the first place because most people are unabashedly selfish, and simply don't give a shit where they spend their money.

      --
      I don't respond to AC's.
    2. Re:Concentrate, and then eliminate by Penguinisto · · Score: 1

      Not exactly. Those of us who live in rural environs tend to shop online for things we otherwise cannot get without spending 2-3 hours behind the wheel.

      --
      Quo usque tandem abutere, Nimbus, patientia nostra?
    3. Re:Concentrate, and then eliminate by RobinH · · Score: 1

      I buy a lot of stuff from Amazon and Aliexpress now. All the products in the local stores are made in China anyway, so it's all the same manufacturers. Now I pay $8 on Amazon with 2-day prime shipping for stuff that's $11 in the local store, and I only pay $3 if I buy it from China, free shipping, if I'm willing to wait 6-8 weeks. The local store's paying less than $3 for the same item anyway, in volume. Yeah it's hurting local stores. Good riddance.

      --
      "I have never let my schooling interfere with my education." - Mark Twain
    4. Re:Concentrate, and then eliminate by BigDaveyL · · Score: 1

      And people forget that stores only tend to carry the "popular" items.

      For example, wife and I buy unlocked smart phones so we are not locked to a single carrier. We have bought our phones from Newegg and Amazon and gotten our cases from there too - we didn't necessarily want whatever Apple/Samsung/LG and the carriers were pushing.

  5. "A new analysis from the Federal Reserve" by Anonymous Coward · · Score: 0

    Stopped reading there.

  6. Wonderful, except when it's not... by bobbied · · Score: 1

    If you don't happen to live next to Amazon's new distribution center and work in retail? Too bad for you.

    Eventually we are going to really miss that corner store and rue the day we decided that next day deliver works just fine.

    --
    "File to fit, pound to insert, paint to match" - Aircraft Maintenance 101
    1. Re:Wonderful, except when it's not... by Anonymous Coward · · Score: 0

      So....if enough people start missing that corner store, that will create an economic demand. Once that demand is high enough, some entrepreneur will arise to meet it.

      If it can't compete; that's proof that people don't miss that corner store enough to actually sponsor it (or even choose it over the other options they are whining about)).

      Money where mouth is, and all that.

      And yes, people might need to relocate to find work. So what? That's nothing new. I did. You can too.

  7. Tell it to... by Anonymous Coward · · Score: 1

    The folks who lost the jobs where they aren't now concentrated.

    They still have the problem of finding new work in a poorer economic setting because profits from these work concentration sites are not flowing to small towns.

    And geographic options are decreasing for people who remain employable.

    I want the progress. I also want to see us take care of each other while we make progress. Greater acceptance of telecommuting will help. Maybe we still need better tools for getting connected (the Jedi hologram room would be nice) and defining and measuring effort of people engaged in thinking jobs, so that managers don't have to see you in a short wall cube to justify your paycheck.

  8. Sure by Anonymous Coward · · Score: 0

    They're concentrating them, but they'll also fundamentally changing them. Jobs of stocking shelves and running cash registers and interacting with customers are being replaced with warehouse jobs. I have no personal experience with these jobs, but stories I've read about them (http://www.businessinsider.com/i-spent-a-week-working-at-an-amazon-warehouse-and-it-is-hard-physical-work-2013-12) make it sound like a job many people who previously held other retail jobs might be unable to do, to say nothing of the general geographic immobility of minimum wage workers who don't have enough savings (or a reliable automobile, or, yes, desire) to relocate to where ever the distribution centers are.

    1. Re:Sure by BigDaveyL · · Score: 1

      And the other problem people forgot with the last recession... Many people were underwater in regards to there homes so they would have to take a significant loss to move.

  9. Just Like Banks by Anonymous Coward · · Score: 0

    Wells Fargo didn't steal money from customer accounts, they concentrated it in their own pocket.

  10. Concentration allows for more "efficiency" by iMadeGhostzilla · · Score: 2

    Meaning the tail of the income distribution becomes thinner and thinner. That's assuming what the article claims is true.

    What's the problem with the income tail becoming too thin? The premise is that this is one nation and everyone is expected if the need arises to spill their blood for the country equally. Somehow when too many are struggling too much a different sentiment arises.

    That said I believe the nation will self correct, and that we are on the path to doing so.

  11. Very logical by gurps_npc · · Score: 2

    Technology doesn't kill jobs, it creates them. ALWAYS. But the new jobs require more skill, so there is a lag while people retrain.

    200 years ago there was no such thing as a regularly paid professional sports. The closest we came was the roman gladiators that received endorsement contracts and occasionally a retired gladiator (usually a slave that had won his freedom) was paid large sums of money to return to the ring.

    Now we pay our athletes huge sums of money. Not counting the agents and all the other related new jobs.

    From the day we became farmers instead of merely hunter gathers, Jobs come from the desire for things, not the needs of society.

    And human desire is boundless, not limited by a set amount of food, clothing, etc. Give us all a sex robot and we will demand two - for a threesome of course.

    Rest assured, trust in human GREED it will never run out, there will always be jobs.

    --
    excitingthingstodo.blogspot.com
    1. Re: Very logical by Anonymous Coward · · Score: 0

      But I don't want a sex robot. How wasteful!

    2. Re:Very logical by philmarcracken · · Score: 1

      Entertainers leverage technology and are able to reach millions using it. They don't use a small stage anymore.

      If the basic needs are met, what I would consider shelter, security, food and water, I do agree that entertainment is a bottomless pit of money however; you can only wear so many Rolexes at once. The jobs that form the basis of entertainment can not possibly sustain a substantial workforce on their own because they themselves work on the principle of entertaining as many people as possible already.

      You are right about the job creation though. From automation of all the haulpacks on our mine sites here in western australia, there was no need for a babysitter watching them all when they had human drivers. So I guess even if the ratio of loss to creation is pretty bad, it still proves you right: new positions are being made.

    3. Re:Very logical by q_e_t · · Score: 1

      human desire is boundless

      That doesn't seem to be backed by psychological studies, or even a basic study of humanity. If it was boundliess then rich people would spend all their money on gold drinking bowls for each of their 500 pets, but they don't. And desire it also limited by morals and laws.

  12. Premature conclusions by Anonymous Coward · · Score: 0

    E-commerce is booming and investing in future growth all the time. Major efficiency improvements are still too come. Also major consolidations are still to be expected. In other words, many jobs will disappear in the future, at the time of the shake-out that will inevitably happen.

    At the same time many brick and mortar are still hanging on and, but they will likely go bankrupt or just disappear when the owners close up shop and retire.

    In other words, we have not seen the full impact of the E-commerce rise yet.l

  13. Dont count jobs, count payroll by 140Mandak262Jamuna · · Score: 1

    Do the new jobs pay as much as the old jobs?

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
    1. Re:Dont count jobs, count payroll by Anonymous Coward · · Score: 0

      They pay much more. But few of the people holding the old jobs are qualified or can become qualified for the new jobs.

  14. Not sure this is a good thing by ErichTheRed · · Score: 3, Interesting

    This would explain Amazon's proposal to build a second "headquarters" that's been having every low-cost municipality begging for the chance to host it lately. Maybe they want to continue poaching AWS talent from Microsoft in Seattle and Google in SV, and send all the "B players" in the retail division to some cheap locale. The problem with e-commerce vs. traditional retail is that all your employment funnels up into warehouses and back-office campuses, and the jobs in every smallish area of the country dry up. And over time, those back-office campus jobs will get eliminated as well, so I'm guessing this consolidation is temporary. An example I personally know of is the company that manages my retirement account. Headquarters is in Boston, and I'm sure that's where they have all the super-smart traders, fund managers and executives. But my statements and customer service calls from from some back office in Dallas.

    The problem I see in general with the labor market is that the entry level positions are being eliminated, and there's a big gap between zero experience and expert in terms of requirements for jobs. Retail used to fill that gap at the low end, and entry-level corporate work used to fill the need to soak up all the generic college students with a generic BS in management. I remember 20 years ago seeing people who partied their way to a degree doing as little work as possible just show up to group interviews senior year and get picked for some random corporate function. The world will be a very different place if the only entry level position is at Amazon's fulfillment center packing boxes 12 hours a day...in previous times these students I'm referring to would be able to become senior paper pushers, then managers and directors and have a good life. When you kill that career ladder for anyone except those who can write web front ends in Node.js, you're setting society up for a huge disruption.

    Am I advocating make-work? Yes, I think I am because the alternative of massive unemployment is not something we're set up to deal with. If you live in one of the middle-tier cities (think places like Atlanta, Dallas, Charlotte, SLC, etc.) you most likely have some huge company's back-office functions located there. Drive by their campuses sometime - they probably occupy one or more huge office buildings and employ thousands of people. Each one of those thousands of people is supporting a household, buying things, paying taxes and having kids. What will we do when every one of their jobs is eliminated either due to automation or offshoring?

    1. Re:Not sure this is a good thing by Anonymous Coward · · Score: 3, Informative

      Easy answer: make-work. You even said it yourself.

      There's a lot of liberal hand-wringing about setting up UBI (universal basic income, a.k.a. welfare on steroids) and how difficult it is to get conservatives to agree to it.

      Instead, look to a different liberal concept: UBE: Universal Basic Employment. It's been done before. These were so successful that many of the things they built are still in use today. Everything from Hoover Dam, down to those bridges that are now crumbling and old, 80+ years later, to those fancier-than-they-should-be stone signs and artfully overbuilt pit toilets in the national parks: those were all PWA, WPA, and CCC projects.

      The government needs to spend its money doing things that they should be doing: protecting the country (military) and building and maintaining infrastructure (roads, communications, etc.). That's literally why money exists. The government "produces" these services (protection and infrastructure), and pays for it with fancy-looking IOU's printed on weird cloth-paper. If they need a bigger workforce to get their job done, then they should hire some employees to do it for them.

      Now, it'd be mighty nice of them if they'd just guarantee that if you couldn't get a job anywhere else, you could always get a job with the government doing public works and/or public defense. The public defense part already works this way. So set up a non-military civilian service organization that is run like the military to do the public works side of the government's product line. Now you have UBE, and with it, UBI-but-only-if-you-work-for-it. As a bonus, the bill setting this whole process up could probably dangle a conditional carrot in front of private industry: no more minimum wage. Because who's going to work for private industry for lower wages than UBE pays? It'll only be by choice, not through necessity. And you can get Republicans on-board by shouting from the rooftops how it reduces regulation on private industry, even though it applies much more stick than carrot.

    2. Re:Not sure this is a good thing by Anonymous Coward · · Score: 0

      If the goal is just 100% employment why not just outlaw tractors?

    3. Re: Not sure this is a good thing by Anonymous Coward · · Score: 0

      Because it is ostensibly better to have people doing jobs that increase the overall product of our society.

    4. Re:Not sure this is a good thing by Anonymous Coward · · Score: 0

      Make-work is completely a bad thing. It is by definition inefficiency. Society should optimize toward minimizing human suffering and human labour.

      Public works.is not make-work, it is legitimate work -- you have mentioned examples of how we still benefit today. However it engenders the same sort of hand-wringing about UBI. Both get a "how can we afford it" and "but...socialism!" stigma. UBI gets the "something-for-nothing" stigma as well, whereas UBE gets the stigma of government interference in the marketplace.

      Both UBI and public works can also be tied to elimination of the minimum wage for similar reasons, although public works has the additional wrinkle that there are some disabilities that don't exclude somebody from the workforce but do exclude them from building dams.

    5. Re:Not sure this is a good thing by Anonymous Coward · · Score: 0

      Trying to call foul because someone used terminology you disagree with, is not compelling. Notably, you are wrong about Make Work and then go on to describe why (if we call it public work, regardless of what it's called or why it was generated) you think it's dandy. Shut up already, you're talking in circles.

  15. Strange use of statistics... by Kjella · · Score: 2

    If you look at the first graph from 2012 to 2017 e-tail went from ~30 to ~45 billion USD while employment went from ~440k to ~570k. That's 50% growth with 30% more employees. And that's in a booming business sector where lots of new systems are being designed and rolled into production, what happens when you go more steady state? It would be interesting to ask Amazon how many they'd really need for a skeleton staff that did nothing but fill deliveries of existing products using current systems. And where it's going in 10-20 years, I mean you don't expect radical changes at the tipping point because if you waited that long you're way too late to the party. You begin at the tipping point or even before the tipping point because you'll have the biggest snowball when it starts tumbling downhill.

    --
    Live today, because you never know what tomorrow brings
    1. Re:Strange use of statistics... by inhuman_4 · · Score: 1

      If you look at the first graph from 2012 to 2017 e-tail went from ~30 to ~45 billion USD while employment went from ~440k to ~570k. That's 50% growth with 30% more employees.

      That's not really surprising, what you are seeing is a productivity gain. They generated more revenue with fewer man hours of work. It's tempting to think of productivity from the perspective of "I can do the same work for less money". But business don't really think like that, they are looking to grow and expand not maintain the status quo. Business look at this as "I can generate more profit for the same expense". So the steady state is probably going to have more workers in total, but fewer workers per dollar of revenue.

    2. Re:Strange use of statistics... by Kjella · · Score: 1

      That's not really surprising, what you are seeing is a productivity gain. They generated more revenue with fewer man hours of work.

      Which is essentially the opposite of what the article said which was that work moves from retail to e-tail, jobs more or less remain.

      It's tempting to think of productivity from the perspective of "I can do the same work for less money". But business don't really think like that, they are looking to grow and expand not maintain the status quo. Business look at this as "I can generate more profit for the same expense".

      Obviously, but generally they think of their business or their business model. Netflix wants streaming media and themselves to grow, they don't give a shit of broadcast or cable TV is in decline. If you go broad enough companies can rarely expand the market much, if you're talking about he whole *tail market the real wages are stagnant and most people can't spend more money they don't have. What they gain is effectively taken from competitors or general spending.

      So the steady state is probably going to have more workers in total, but fewer workers per dollar of revenue.

      Fewer workers per dollar of revenue = more revenue per worker. So they'll have more workers and more revenue per worker too, that's growth*growth. How does that work when we know the total is fairly constant? It must happen at somebody else's expense. Not that I'm really the target but unless you're under the protection of Secret Service there will be files coming.

      --
      Live today, because you never know what tomorrow brings
  16. Most distressing headline this week. by Gravis+Zero · · Score: 0

    E-commerce Is Concentrating Jews, Not Killing Them

    Look, I'm not saying E-commerce is literally Hitler but I don't like where this is going. ;)

    --
    Anons need not reply. Questions end with a question mark.
  17. FYI I work with small e-comerce clients by oldgraybeard · · Score: 4, Interesting

    I have clients scattered across the US, some live in metro areas some in rural areas.
    Their servers are located god knows where in some data center. Only 3 live in the same state I do.
    I do a majority of my work remotely, from my home office or my office/work shop that is 2 miles from my home.

    It is true, Amazon is having a large effect on things. And they are really hurting most small e-commerce sites, since Amazon skims 8%-15% off the top of every invoice total, which really hurts the smaller operators since Amazon takes a large chunk of what little margin there is on most items plus in order to get real visibility on Amazon you must use fulfilled by Amazon and they also charge an inventory management fee if you do that.

    But if Amazon gets the sales volume up enough an Amazon store can work. But their user interface for managing your store truly sucks. And their master inventory system is a complete mess. And it is a constant battle with them as they re categorize your products from 8% commission groups to 15% commission groups and you spend a week or 2 arguing with them to get them changed back to the proper group. Then next month they will move some other inventory items to the 15% group. It is a mess, but a mess that is forced on more and more small e-commerce sites.

    BTW That is why Amazon supports Internet Sales Taxes, They want to force small e-commerce sites to switch to Amazon Stores so they get first shot at skimming profit off the top of all sales.

    Now getting back to how this relates to the article. These e-commerce sites need technical individuals to help them wade through the technical complexities if they really want to be successful. So there is a niche for tech outside of the high cost of living hubs. But it takes a different approach and a lot of work.

    Now in the end Amazon "WILL/HAS" win/won. And individuals like me will need to find other niches that allow us to live where we want. But that is just the way of things ;) Change is a constant ;)

    1. Re:FYI I work with small e-comerce clients by Anonymous Coward · · Score: 0

      Sales tax reform could both enrich the government and cut Amazon's shitty business practices off at the knees.

      The concept is simple: the federal government re-defines what a sales tax is and must be, then defines the current sales taxation method as unlawful.

      Currently, sales taxes are levied on the buyer, at the rates defined by the buyer's jurisdiction. But, the requirement for collection is imposed upon the seller, because centralizing that at the seller's end is easier. Also, since the tax is not levied upon the seller, sellers are not allowed to "include" the tax. They must have a publicly visible price, and then taxes are added to that amount.

      The fix is to define sales tax as a tax levied upon the seller, at the rates set by the seller's jurisdiction, collected and paid by the seller. Then further define tax-on-buyer as an unlawful tax to abolish things like use taxes (which will end up being double-taxation under this new arrangement). Then further stipulate that laws against including tax in the purchase price (or "eating the tax") are also no longer lawful, since there's no need to "protect" buyers from being tricked into paying an incorrect tax amount for a tax that they're not paying at all anymore.

      This means that the tax jurisdiction covering Amazon HQ becomes the most instantly-rich place on the planet overnight. Now everyone needs to compete for that to come to their area, or else start throwing a bone to some of Amazon's competitors. The small-time "partners" that Amazon so loves to defraud would instantly get various incentives to keep the taxes in their own areas, rather than farming it off to Amazon. That puts pressure against Amazon's shifty business practices by encouraging and incentivizing smaller businesses to hold their own against the bigger ones (and not just Amazon).

    2. Re:FYI I work with small e-comerce clients by sydbarrett74 · · Score: 1

      You've just rediscovered VAT (value-added taxation). I've long advocated that the US adopt this, as most Western Europeans successsfully have done.

      --
      'He who has to break a thing to find out what it is, has left the path of wisdom.' -- Gandalf to Saruman
  18. Ask Ash-Fox about his NDA lie rotflmao by Anonymous Coward · · Score: 0

    Ask Ash-Fox about his NDA lie + dns fuckups rotflmao https://slashdot.org/comments.pl?sid=11188265&cid=55322595/ as he's a no degree liar.

  19. Small business owners on the decline by Anonymous Coward · · Score: 0

    as indentured wage serfs increase.

    Is the endgame everybody working in a giant warehouse shipping boxes to each other for eternity?

  20. Excellent. by Anonymous Coward · · Score: 0

    Our ongoing technological ascension continues to create a world where higher cognitive abilities are required in order to thrive.

    This is very good for our species. Since we don't have any predators to apply selective pressure, we need something else instead. This transition means that only the highly intelligent will be wealthy, and hence will be preferred as mates, with the long-term benefit of an ongoing increase in intelligence overall.

    I am sure the unskilled workers that lost their jobs are not happy about this. But, the recipient of the short end of the natural-selection stick is never happy about it. That's how reality has worked since the first strand of RNA got replicated. Adapt or die.

    You shall know the truth, and the truth shall set you free.

    1. Re:Excellent. by war4peace · · Score: 1

      I have no idea what the fuck you've been smoking but holy shit that's strong!
      There are so many things awfully wrong in your entry that I don't even know where to start.

      Our ongoing technological ascension continues to create a world where higher cognitive abilities are required in order to thrive

      No, it doesn't. It's not even valid for the whole USA, let alone the entire world. Out of the whole world population, maybe 10% live in a technologically-advanced society, the rest are decades behind (centuries in some cases). Owning a smartphone doesn't count, but even if you'd go as far as that, the number of smartphone users worldwide is estimated to be at around 2.3 billion, that's 30% of the world's population.

      This is very good for our species. Since we don't have any predators to apply selective pressure, we need something else instead.

      As in wars? Because when people are hungry enough or poor enough (and in enough quantities), they start being restless, then they riot, then there's revolutions, civil wars, and then those expand into wars between countries and soon enough your high horse will be knocked off from under you by a bunch of foreigners fleeing from poverty-stricken (and/or war-stricken) countries, some of them blowing themselves off just for kicks (not their personal kicks though).

      I am sure the unskilled workers that lost their jobs are not happy about this. But, the recipient of the short end of the natural-selection stick is never happy about it.

      Have you even the slightest clue what "natural selection" even means? Sorry it was a rhetorical question, of course you don't.

      Adapt or die.

      Yeah, only in contemporary society "adapt" could mean "get a bunch of guns and kill the bloody bastards who made me lose my job or business". The less violent alternative would be for those people to live off benefits, and the society finds itself carrying a burden of tens of thousands of unhappy people who are fed, clothed and sheltered off YOUR taxes, without producing shit. That's why these types of situations should worry us, it's because they slow down society as a whole.

      --
      ...gis sdrawkcab (usually not responding to ACs; don't bother posting as AC)
    2. Re:Excellent. by Hognoxious · · Score: 1

      You're clearly a communist Hillarytard. GP is clearly right.

      Look at Trump. Look what a smart decision he made when he chose his parents.

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    3. Re:Excellent. by Anonymous Coward · · Score: 0

      You do realize that the 10% that live in a technologically advanced society is 100% more than used to live in a technologically-advanced society, right? The movement is still upwards.

      But, more generally...

      Why are humans at the top of the food chain? Because they are smarter than the other animals.

      What made humans smarter than the other animals? It was an adaptive strategy driven by natural selection. The stupid ones got eaten, and hence didn't have as many kids, you see.

      If we are ever to leave this rock, what will be required? Even greater intelligence.

      How do we get there? More weeding out of the stupid in favor of the smart.

      Not very compassionate, but true.

      You seem to be worried most about crime and/or revolution on the part of the poor. Worry not. Our ever-expanding prison facilities can manage the internal problems well enough. And we have the military tech we need to handle a war.

      Eventually things will work out for the best....but the interim will be unpleasant for people who aren't smart enough to hack it in the emerging digital economy.

    4. Re:Excellent. by war4peace · · Score: 1

      Keep smoking that weird shit, mate.
      The stupid will always win, simply because there's a lot more of them. You just live in a bubble which distorts reality.

      --
      ...gis sdrawkcab (usually not responding to ACs; don't bother posting as AC)
    5. Re:Excellent. by Anonymous Coward · · Score: 0

      As surprising as this may be, smart people can come up with out-there shit without smoking anything.

      It is unfortunate that some people need to use drugs to unlock their creative abilities....but I am just happy that I am not one of them. Similarly, it is unfortunate that the greatest value some people can offer to society is their ability to operate a cash register...but again I am just happy that I am not one of them.

      I am also happy that I am not the sort of person who takes the world as he experiences it as a given, completely unable to appreciate the amazing rate of change and technological progress that the human race is presently experiencing. I studied history in school, I know how recently the human race entered the digital age. I can see the upheaval and turbulence that this is creating, and some of the amazing potential that it brings.

      But, moving beyond always means leaving some behind, unfortunately.

  21. Round 'em up, then... by Anonymous Coward · · Score: 0

    ...kill them. We know how it goes.

  22. Then what IS the advantage? by Cajun+Hell · · Score: 1

    If mail order isn't getting things done with less labor, then you wouldn't expect the prices to be any better. And if the prices aren't better, then the reason consumers are choosing it must be convenience or some other quality.

    Hmm. Yeah, actually, I can believe that. Fits my experience, anyway. Score 1 anecdote point.

    --
    "Believe me!" -- Donald Trump
  23. So? by fluffernutter · · Score: 1

    In the end, employees lose anyway because more people in a certain area means more of the salary must go into the home, which is probably less desirable. Furthermore longer commutes means less personal time and time for family.

    --
    Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
  24. Retail is Killing Itself by JenovaSynthesis · · Score: 2

    No, Amazon isn’t killing retail. Retail is slitting its own throat and has been for over a decade now. They pay their workers minimum wage for the most part and wonder why they don’t get quality people (in other words they’re getting what they’re paying for). They over work their good employees to the point of burnout or they cut hours on employees forcing them to get jobs elsewhere to make ends meet. And they wonder why they can’t get or keep anyone.

    Look at their “marketing” too. It’s all about sale after sale after sale and coupon upon coupon upon coupon. On top of that is the attempt to chain you in with a high interest store charge card too (because they get a kickback from the bank). Nothing of course about how their stores are well stocked and constantly replenished. Nothing about the friendly, ever-present sales staff available to help you, etc.

    But Amazon has just become a scapegoat for retail’s own failures. Sure Amazon has more inventory and a bigger network of shipping/warehousing than most stores, but that advantage is negated by the fact that in a more urgent cases Amazon simply cannot deliver. Fixing dinner and the appliance you need dies? Can’t run out to Amazon.Com and buy a new one but I can at a retail store. My Bluetooth headphones died the other day and I needed a pair for today so I went to Best Buy and got a pair because Amazon wouldn’t have been able to get a pair delivered to me before tomorrow.

    You know what drives me to Amazon? When I walk into a store and they don’t have what I need. Oh sure they’ll order it for me but it’ll take a week to get there versus the two days Amazon can get it to me (and this was before Prime). A while back the video card on my computer died so I went to Best Buy’s site and all current generation GeForce cards were online only even though it was 6+ months after release. My local store did not have them nor any store within a 50 mile radius.

    --
    Anonymous Cowards generally receive no replies because you're a coward and I'm a bitch :)
    1. Re:Retail is Killing Itself by DogDude · · Score: 1

      You might want to try shopping at retail that isn't Best Buy. I don't know why you'd expect a Big Box store to be a good shopping experience.

      --
      I don't respond to AC's.
    2. Re:Retail is Killing Itself by Anonymous Coward · · Score: 0

      Were he in the market for a big screen TV or something that they normally carry then I could see complaining about them not carrying what he was looking for. Expecting Best Buy to carry high end computer parts when that's not their target demographic is kind of silly though. If you want computer parts you go to a microcenter / memory express or some other place that specializes in that sort of thing.

    3. Re:Retail is Killing Itself by Anonymous Coward · · Score: 0

      Retail is slitting its own throat and has been for over a decade now. They pay their workers minimum wage for the most part and wonder why they don’t get quality people (in other words they’re getting what they’re paying for).

      They really have no choice nowadays. Not many folks are going to be willing to pay an additional 30% in order for the store to be able to afford truly knowledgeable employees. 30 years ago, if you wanted a computer, you *could* go to a place like ComputerLand and work with a competent salesman that truly knew a lot about the different machines they sold, along with a number of different software packages, and could offer useful information to help you decide exactly what you needed. You had to pay for that level of service, though, and in today's market, it's all about where you can get it for the least amount of money. That also extends to the quality of the goods sold - the cutthroat pricing that today's consumer demands precludes a lot of manufacturers from spending the resources to make a durable and reliable product.

      The death spiral of retail has at least as much to do with customer expectations as it does with the merchants themselves.

  25. Hundredandeleventyonegodwin!!! by Hognoxious · · Score: 1

    It sounds like an HR buzzword. "Oh, we're just concentrating jobs ...."

    It's a valid meaning. Concentration, as in ~ camp.

    --
    Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  26. also means the death of small retail business by cjonslashdot · · Score: 1

    It also means the death of small retail business - the way that most people rise up in society, from being a worker/slave to having their own business and accumulating some wealth.

  27. They're mostly shit jobs by rsilvergun · · Score: 1

    Working in an Amazon distro center is much worse than Manning a cash register...

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
  28. Immigration by tepples · · Score: 1

    As we all know it's basically impossible for people to move to where there are jobs available

    "Impossible" is hyperbole, but retraining and moving for a job is a substantial sudden expense, especially for someone with a social skills disability. Is it better to move before finding the job or vice versa?

    Besides, the Constitution probably forbids [moving for a job] anyways.

    Correct. It grants the Congress power to set criteria for allowing immigrants to work in the United States. This affects someone who resides out of the United States but whose job was "concentrated" to the United States.

  29. And salaries? by HiThere · · Score: 1

    The summary didn't seem to mention anything about wages vs. cost of living in the jobs replaced vs. the jobs created.

    And that's assuming I believe their study.

    --

    I think we've pushed this "anyone can grow up to be president" thing too far.
  30. US focus? by manu0601 · · Score: 1

    I wonder if the conclusions are the same for US and wordwide

    Many big e-commerce businesses are US based and they sell goods offshore. Did we replaced non-US brick-and-mortar retail jobs by US e-commerce jobs?