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Microsoft 'Was Sick', CEO Satya Nadella Says In New Book (intoday.in)
Microsoft CEO Satya Nadella has just published a new book called Hit Refresh: The Quest to Rediscover Microsoft's Soul and Imagine a Better Future for Everyone. An anonymous reader quotes India Today:
Nadella's push for cultural shift -- and hiring "learn-it-alls" instead of "know-it-alls" -- is largely meant to jolt enthusiasm for a new era of innovation at the company. Microsoft had long depended on the success of its flagship Windows operating system and the royalties it gets for each PC sold with it. But the global PC market is declining, and Microsoft fell behind as Apple and Google led the shift to smartphones. Nadella doesn't take any shots at Microsoft's co-founder and first CEO Bill Gates -- who wrote the book's foreword -- or Ballmer. But he's frank about their disagreements, especially over Ballmer's disastrous $7.3 billion acquisition of Nokia's phone business in 2014.
Nadella also refers to the company's previous organizational structure as a "confederation of fiefdoms" and recounts negative feedback received from employee surveys and emails. "The company was sick," Nadella writes. "Employees were tired. They were frustrated. They were fed up with losing and falling behind despite their grand plans and great ideas. They came to Microsoft with big dreams, but it felt like all they really did was deal with upper management, execute taxing processes and bicker in meetings..." He promises not to squander the new energy felt by employees after years of frustration. So far, it seems to be paying off; Microsoft shares have doubled since he took the top job in early 2014, and the company is attracting buzz for its work in AI, augmented reality and a new effort in futuristic computing.
A former Microsoft board member says Nadella "has made people believe in the future of Microsoft in a way that neither Bill nor Steve really did."
Nadella also refers to the company's previous organizational structure as a "confederation of fiefdoms" and recounts negative feedback received from employee surveys and emails. "The company was sick," Nadella writes. "Employees were tired. They were frustrated. They were fed up with losing and falling behind despite their grand plans and great ideas. They came to Microsoft with big dreams, but it felt like all they really did was deal with upper management, execute taxing processes and bicker in meetings..." He promises not to squander the new energy felt by employees after years of frustration. So far, it seems to be paying off; Microsoft shares have doubled since he took the top job in early 2014, and the company is attracting buzz for its work in AI, augmented reality and a new effort in futuristic computing.
A former Microsoft board member says Nadella "has made people believe in the future of Microsoft in a way that neither Bill nor Steve really did."
I'm surprised he doesn't appear to realize one of the reasons the PC market is declining is because there are people out there that are hanging on to their older PCs that still get the job done just to avoid Microsoft's flagship OS and it's spying.
You know, something that's entirely his fault that happened entirely on his watch.
I think this is a clear example of why we should be against monopolies. Microsoft didn't change out of the goodness of its heart. It got where it is now kicking and screaming. And yeah, I still don't trust them, but everyone has to admit, they have taken some steps to move in the right direction. But only because they were forced to by some real competition.
Doctors destroy health, lawyers destroy justice, universities destroy knowledge, religion destroys spirituality
Before Nadella breaks a rib patting himself on the back, it should be noted that Microsoft abolished stack ranking of employees just before he took over as CEO. If you want to know why Microsoft employees were at each others' throats, and why morale was so low, you need look no further than Ballmer's favorite process for "improving" employee performance.
Microsoft could have hired a tree sloth to replace Ballmer, and employee morale would still have improved. It had nowhere to go but up after years of stack ranking.