Google Addresses Pixel 2 XL Display Issues, Pixel 2 Clicking Sounds With Software Updates (phonedog.com)

An anonymous reader quotes a report from PhoneDog: Google explains that it's been investigating reports about the Pixel 2 XL's display and that this has given it "confidence that [its] displays are as great as [it] hoped they would be". Still, Google will be taking steps to respond to consumer complaints about the screen. Google plans to issue a software update that'll add a "saturated" color mode that will make the colors more saturated and vibrant, but less accurate. This way, consumers that feel the Pixel 2 XL's screen is too muted can punch up the color saturation themselves.

When it comes to burn-in, Google says that its investigations of the Pixel 2 XL's display found that its "decay characteristics are comparable to OLED panels used in other premium smartphones." Google does plan to take further steps to fight burn-in, though, and it's testing an update that'll add a new fade-out of the navigation bar buttons after a short period of inactivity. Google is also working with more apps to use a light navigation bar to match the app's color scheme. Additionally, the update will reduce the maximum brightness of the Pixel 2 XL's screen by 50 nits, which Google says will be "virtually imperceptible". This will reduce load on the display with very little change on its observed brightness. This update will roll out to the Pixel 2 XL "in the next few weeks." Google also touched on the reports that some Pixel 2 phones are emitting some clicking sounds. The company plans to release an update in the coming weeks to address the issue, but until then, it says that Pixel 2 owners can turn off NFC by going into Settings > Connected Devices > NFC.

Comments

OLED Burn-in problems

[zifn4b]

It would seem that the newer OLED panels suffer more from burn-in than LED. I'm glad this was brought up. I'll be refraining from upgrading to OLED until this sort of thing is made better or a newer technology supersedes it. More details here for those who are interested. The burn-in is not permanent but can occur when a static image is present in as little as 45 minutes. The ghosting is not permanent like older CRT and Plasma screens but it's annoying to have to run through steps to clear it up periodically.

Re:OLED Burn-in problems

[Dan East]

I don't think that's true that OLED burn in is not permanent. I was very surprised to learn it is even possible in this day and age - OLED seemed to be the end-all technology for displays, as the contrast ratio is extremely high and the colors are vivid. I guess everything comes with a downside. Search for OLED burn in on Samsung phones, and you will see it's a serious problem. OLED pixels have a lifespan, and they will gradually wear out and dim over time. It's quite simple - if you have pixels that are consistently at a higher brightness than other pixels, they will wear out sooner and will look different.

A friend purchased a Samsung Note that has bad burn in. They tried a number of things to fix it (utilities that strobe the display in different colors, etc), and trust me, it is indeed permanent. The title bar and the keyboard areas are permanently ghosted on that phone. It's is most noticeable on bright white screens, as the worn out pixels cannot emit as brightly as the others. The darker the image being displayed the less noticeable it is.

Re:NFC is TDM TLA, SEA, OK?

[TheCycoONE]

Near field communication is what it is; and wikipedia knows more about it than I do: https://en.wikipedia.org/wiki/...

If you don't want to read that: It's a wireless communication protocol that requires very close proximity, used for mobile payment, and sometimes to transfer settings to new phones.

Why is that related to the clicking noise? Well my first guess of interference is thrown out by the fact that they can fix it in software; maybe someone can shed light on this?

Re:Does it matter?

[Lisandro]

Oh, i dunno: https://arstechnica.com/gadget...