Slashdot Mirror


Ask Slashdot: Why Do We Still Commute? (citylab.com)

An anonymous reader writes: Over the last year, many companies have ended their liberal work-from-home policies. Firms like IBM, Honeywell, and Aetna joined a long list of others that have deemed it more profitable to force employees to commute to the city and work in a central office than give them the flexibility to work where they want. It wasn't supposed to be this way. In 1975, when personal computers were little more than glorified calculators for geeks and the Internet was an obscure project being developed by the United States government, Macrae, an influential journalist for The Economist who earned a reputation for clairvoyant prophesies -- including the fall of the Soviet Union and the rise of Japan -- made a radical prediction about how information technology would soon transform our lives. Macrae foretold the exact path and timeline that computers would take over the business world and then become a fixture of every American home. But he didn't stop there. The spread of this machine, he argued, would fundamentally change the economics of how most of us work. Once workers could communicate with their colleagues through instant messages and video chat, he reasoned, there would be little coherent purpose to trudge long distances to work side by side in centrally located office spaces.

27 of 422 comments (clear)

  1. cause my boss likes us here by Anonymous Coward · · Score: 5, Insightful

    so he can lord over us
    makes him feel special so we all drive an hour to get here
    yay

    1. Re:cause my boss likes us here by Anonymous Coward · · Score: 5, Insightful

      That solution is simple. Fire them. Promote good workers, fire bad; same as it's always been. In my experience you can't make a bad employee good by any means. Your best weapon is to most accurately just performance and attitude.

    2. Re:cause my boss likes us here by XXongo · · Score: 5, Insightful

      That solution is simple. Fire them. Promote good workers, fire bad; same as it's always been.

      From my experience, management very rarely knows which workers are good and which are bad.

    3. Re:cause my boss likes us here by Anonymous Coward · · Score: 1, Insightful

      This is your boss again. The last time we fired slackers, we got hit with discrimination lawsuits. It got really expensive really quickly. So it is much cheaper to force everyone into cubicles to make sure you do some work in-between checking Facbook on your phone.

    4. Re: cause my boss likes us here by Anonymous Coward · · Score: 2, Insightful

      That was pretty much my take on it as well.

      The workplace is just all kinds of retarded. They will hire a hundred Indians just to keep from paying a single non-Indian $10 per hour more. Then they can't figure out why costs are exploding and performance is in freefall.

    5. Re:cause my boss likes us here by sdinfoserv · · Score: 5, Insightful

      Hardly, most people abused working from home. They dropped daycare and took care of their kids, surfed without working or just signed their assigned systems and left. The productivity numbers were dreadful. The reality is most of us are pretty damn lazy if left alone.

    6. Re:cause my boss likes us here by ShanghaiBill · · Score: 5, Insightful

      For most of us the answer to why we still commute is buried in organizational resistance to change.

      That doesn't explain why many companies tried telecommuting, found the results disappointing, and went back to requiring everyone to come to the office.

      Companies are driven by profit. If they could get the same productivity without paying rent and utilities, most would do it. But productivity is not the same.
       

    7. Re:cause my boss likes us here by tripleevenfall · · Score: 4, Insightful

      If you can't trust your employees, why are they your employees?

    8. Re:cause my boss likes us here by torqer · · Score: 4, Insightful

      There is an explanation as to why companies are beginning to mandate work from offices.

      Companies with a multitude of remote workers can state: All workers must now work from an office... effectively getting a layoff that isn't legally a layoff.

      They are giving employees a 'choice' to either commute or relocate (or not be employed). They are certain to get a RIF without all of the normal protections employees would otherwise have.

    9. Re:cause my boss likes us here by ShanghaiBill · · Score: 4, Insightful

      There may indeed be a perception that productivity can't be the same

      It is much more than just a perception. Some people will be more productive when telecommuting. Many more will see their productivity drop, in some cases to zero. This is partly due to laziness and distractions, but also due to miscommunications and lack of coordination.

      or that any lessening of productivity is not management's fault

      There is no magic pixie dust to create perfect managers. Policies should be designed for people as they are in reality, not for some unobtainable ideal. Failure is not okay just because you can put the blame on others. You still failed.

  2. Because Our Dormitories Are Not Ready by Bing+Tsher+E · · Score: 5, Insightful

    Our dormitories in the company towns are not ready yet. When they are, our commute will be four floors down from our cell to our cubicle.

    The broadband connectivity will be awesome. And we'll be able to go outdoors into the courtyard every other Sunday.

  3. One Example Where Commuting Doesn't Work by Anonymous Coward · · Score: 5, Insightful

    I work in a company producing IoT, internet of things, devices that use RF.

    The reason that I still commute is that I don't have access to RF test equipment or RF chambers at home. The equipment that I need to use to validate my software simply isn't practical to have at home. I suspect that anybody doing software development for the embedded device marketplace faces similar constraints.

  4. San Jose by Zorro · · Score: 3, Insightful

    Because the housing infrastructure of Silicon Valley is insufficient to support the Human workforce.

  5. collaboration and trust by Anonymous Coward · · Score: 3, Insightful

    We go to an office because (a) you get better team collaboration that way and (b) management frequently, and somtimes with good reason, has doubts about whether a person is really working when not physically present.

    I think pervasive, high quality, always-on video conferencing could address both of these problems, but that's not really (inexpensively, easily) available today.

  6. Well... by argStyopa · · Score: 5, Insightful

    ...because, outside of some utopian fantasy, most work still requires either physically being present, or at least collaboration with a number of other people, and no amount of Skype, VR, or what have you can replace the communication bandwidth and efficacy of actually being there.

    --
    -Styopa
    1. Re:Well... by hazardPPP · · Score: 3, Insightful

      Exactly.

      Not to mention that, outside of the Slashdot-type crowd, most people are not a/antisocial geeks that choose jobs that require minimal meaningful interaction with other people (I'm among the more antisocial types myself, but I realize that in wider society, I am in the minority). Maybe many or even most IT/tech jobs can mostly be done from home, but in other fields (think e.g. marketing, branding, event management, such things...then things like auditing...and lots of other examples) it is not possible.

      Finally: slackers/abusers removed, the people who complain about not being able to work from home are the ones who like working from home and are productive doing so. Not all of us are productive working from our living room or bedroom (and actually few of us can afford the space for a dedicated home office), and we prefer to spacially separate our work and home lives, and not be distracted by the cat/dog/wife/kids/neighbour mowing the lawn/etc. while working, enjoy, if just for the sake of changing the scenery, getting out of the house and meeting our colleagues, etc.

  7. Virtual is inferior to the real thing by gdr · · Score: 5, Insightful

    Because sometimes a face-to-face meeting in front of a whiteboard is the best way to do things. Virtual whiteboards, like so many virtual things, are clunky and harder to use. Video conferencing is not so bad but still more inconvenient than when you can all be in the same room.

  8. And When Slack Goes Down? by Kamiza+Ikioi · · Score: 4, Insightful

    Telecommuting is still not ideal. Even with a decent setup like FiOS, Skype, Slack, etc, there is something to be said about physical presence that the current system simply doesn't support.

    I personally don't foresee the day of true telecommuting being the norm again until the infrastructure is much more robust and the tools allow for no distinction of presence and telepresence. That includes technologies like Halolens, backbones of all fiber, and redundant cloud services.

    Just as an example, look at how horrible many shows TWiT.tv get when someone is trying to Skype in over WiFi from some Google or Facebook event. Sure, they conference is getting hosed, but they're just trying to have a single conversation. I certainly wouldn't want my Fortune 500's... fortune... resting on the, excuse my language, CRAP infrastructure that we have today.

    --
    I8-D
  9. You insensitive clod! by Anonymous Coward · · Score: 2, Insightful

    HVAC maintenance IS tech!!!

  10. Not all work can be done remotely by wired_parrot · · Score: 5, Insightful

    At least in my experience:

    1. The IT infrastructure isn't there yet. I regularly deal with large files. Transferring those from home to the work server can take an hour. At work the same file transfer is a question of minutes. And I live in a major city in north america, for those who live in rural locations with limited broadband working at home is not a feasible option.

    2. Office politics. My wife tried working from home full time after her maternity leave. Then she got passed for a promotion by a coworker who was at the office and developed a better relationship with the senior managers. Personal relationships matter in the workplace, and for that you need face-to-face interaction.

    3. Not all work is done on a computer screen. Most of my work is done on a computer, but as an engineer I often deal with testing of mechanical system components which need to be done on-site. And I imagine for those working in the service sector, which are the majority of jobs in North America, there is no choice. You can't be a waiter from home, for example.

  11. Because management is as much skill as talent by H3lldr0p · · Score: 3, Insightful

    And almost no corporation puts effort into training for it. Every place I have ever worked never once made teaching how to manage people a priority for those they put into management roles. In retail it's doubly fucked because they expect management to do the same jobs as those on the floor on top of everything needed to manage the store.

    I don't know if that's the way it's always been or not. Although I do kinda feel like it has been.

    If managers were actually allowed and taught how to manage, I'd think they'd be able to tell the good workers from the poor ones. From there it would be reasonable to either manage people into working better or into leaving. But because managers aren't often left to manage their people they don't get to be reasonable about it. It's done by intuition and appearance more than results and effort.

  12. Too many distractions at home by h4ck7h3p14n37 · · Score: 5, Insightful

    When I was younger I thought being able to work from home was a great perk. Now that I'm 20 years older and work at a place where I can choose to WFH pretty much whenever I want, I realize it's not so great.

    I have a lot of distractions at home and I'm single. It's very easy to start wandering around the house, doing laundry, cleaning up the kitchen, petting the cats, watching something on Netflix, etc. When I'm at the office there's a more limited number of things to distract myself with. If the environment starts getting too loud with people talking I just put on my noise-cancelling headphones and zone out.

    It's also a lot easier to troubleshoot a problem someone is having when I can just walk over to their desk and watch what they're doing. I suppose video chat would work, but it's a lot more cumbersome. I work for a start-up, so there's a lot of ad-hoc conversations between the different groups and decisions are made quickly. Chat works pretty well, but it's definitely inferior to a face-to-face conversation.

    I'm fortunate to live in a large city with a great public transportation system. My current commute involves a 20 minute walk to a train station followed by a 15 minute ride and a two block walk to the office. I watch all of the cars queued up to enter the expressways in the evening and just shake my head. I had a 90 minute commute many years ago and it was a killer. I'd get done with work and then be pissed off that it's going to take me another hour and a half to get home; and I didn't have to drive. There is just no way that I'd ever live somewhere where my only option for a commute was driving. I have family in Sarasota and they have to drive everywhere. No thank you!

  13. Re:Diaspora to the countryside by nine-times · · Score: 4, Insightful

    We only need two things before most white collar people leave the crowded and expensive cities and move to the countryside

    You'll need a third thing: People will have to want to move to the countryside. A lot of people don't.

    The reason people are moving to cities right now isn't that they're being forced as much as, that's where the stuff is. There are places to go and things to do. Some people actually like being part of civilization, rather than retreating to a cabin in the middle of nowhere.

  14. Re:My reasons by Immerman · · Score: 3, Insightful

    Why would you want to listen to a synthetic voice producing comprehensible but uncomprehending speech rather than a professional reader whose voice is pleasant to listen to and conveys the emotional context of the book?

    I mean, while you're at it why watch movies when you could just have your computer emotionlessly read the screenplay instead?

    --
    --- Most topics have many sides worth arguing, allow me to take one opposite you.
  15. Re:Blame the Boomers by pz · · Score: 5, Insightful

    I manage people. Some of them work remotely for a span of weeks-to-months from time to time.

    If we interact face-to-face, everything is good. If the worker is remote, their productivity goes down the tubes, even when I get daily progress reports. When I don't get daily progress reports, essentially nothing gets done.

    I have enough experience to be able to see a trend in the 15 or so people I've had work for me, but it clearly isn't enough to generalize to everyone outside my laboratory, nor outside my field, nor to other managers. It doesn't apply to all of the people I've had work for me (and the ones who remain productive while remote are true gems), but the trend is very, very clear.

    --

    Put my fist through my alarm clock with its ding-dong death inside my ear. - The Blackjacks.
  16. True in Academia by Roger+W+Moore · · Score: 5, Insightful

    No, this is not a pointy-haired boss point of view. I'm a professor working in a large international collaboration and while we do have regular phone/video meetings we also arrange to all meet in person a few times a year because being physically present increases both the communication bandwidth but also the ease of communication which means that things get discussed which would not if the only meetings were virtual.

    Given that the cost of travel to these meetings means that we have less money for grad students, postdocs and equipment shows that the majority think that there is a clear benefit to these meetings and with the state of modern air travel there is no way you can accuse us of "just liking to take trips" - academic grants all require cheap, economy class travel (and even if they didn't most of us would because every dollar saved is more for people and equipment) so many of us now hate getting on a plane! We use virtual meetings where possible to reduce travel costs and avoid air travel but there are somethings for which you need a physical meeting.

  17. Re:The reason why.... by Anonymous Coward · · Score: 2, Insightful

    During my time at Big Blue (prior to working from home being acceptable) we tried convincing our manager to let everyone on our team to work from home with the exception of one person rotating through the team to come in and be available for things we couldn't do remotely (swap cables, rack equipment, etc.) We were told by our manager that he could go to his manager and present the idea, but that we had to keep in mind if we were saying that our job could be done from anywhere in the world that it would become obvious to upper management that it could be done from ANYWHERE in the world....

    As it happened not long after I left they outsourced almost every job anyway. So kind of surprising they later allowed people to work from home and then reversed it again.

    If you look at the IBM announcements it becomes obvious that IBM cancelled working from home to get rid of the older, higher cost
    employees. By requiring everyone to be at one of six hubs .. you force the older workers with homes and kids in school to choose to
    uproot everyone and move or to quit and find a new job.