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Consumers Are Holding Off On Buying Smart-Home Gadgets Due To Security, Privacy Fears (businessinsider.com)

According to a new survey from consulting firm Deloitte, consumers are uneasy about being watched, listened to, or tracked by devices they place in their homes. The firm found that consumer interest in connected home technology lags behind their interest in other types of IoT devices. Business Insider reports: "Consumers are more open to, and interested in, the connected world," the firm said in its report. Noting the concerns about smart home devices, it added: "But not all IoT is created equal." Nearly 40% of those who participated in the survey said they were concerned about connected-home devices tracking their usage. More than 40% said they were worried that such gadgets would expose too much about their daily lives. Meanwhile, the vast majority of consumers think gadget makers weren't doing a good job of telling them about security risks. Fewer than 20% of survey respondents said they were very well informed about such risks and almost 40% said they weren't informed at all.

9 of 143 comments (clear)

  1. Oh really? by Anonymous Coward · · Score: 5, Insightful

    You mean it's not because they're not really, you know, that useful?

    Pretty much every home automation gadget I have seen so far is just another take on the 'fixing something that ain't broke' rule.

    1. Re: Oh really? by Anonymous Coward · · Score: 5, Insightful

      Also, it's not security and privacy fears. It's security and privacy ISSUES. I love how these articles all make refusal to adopt subscription money sucking, poorly engineered, planned obsolete data collecting trash as somehow being an issue of fear. It's an issue of rational thought.

    2. Re:Oh really? by murdocj · · Score: 5, Insightful

      Hard to believe it's not more durable. The light switches in my house were there 40 years ago. You think a "smart switch" would work 40 years from now?

    3. Re:Oh really? by nctritech · · Score: 4, Insightful

      What bothers me about them is that most of these "smart" things don't work without the vendor actively allowing it and don't work without being connected to the damned internet all the time. If the vendor stops supporting it or goes out of business...it's a very expensive pile of bricks. There is no value to me in buying stuff like that and modifying my house to accept it all when I can't guarantee it'll be functional in even 5 years! It's not a cell phone; you can't just go out and buy another smart home system and install it in five minutes. Plus, what happens when it breaks down or stops working? Do you lose the ability to use the smart things in a stupid way, i.e. are you now locked out of your house?

  2. Smartphones are no better... by infolation · · Score: 5, Insightful

    Smartphones are no better... but their privacy-undermining technologies are not explained in simple language to consumers.

    The 'Smart-Home Gadget' explicitly advertises its privacy invasive status, whereas the camera-and-microphone-equipped smartphone device they carry everywhere they go (and sleep with in their bed) has apps installed with equally privacy invasive permissions and features.

    When I read 1984 as a child, Winston had to sit in an alcove, unseen by the telescreen, to write his diary. I was bought up to find the concept of the telescreen abhorrent.

    1. Re:Smartphones are no better... by geekmux · · Score: 5, Insightful

      Smartphones are no better... but their privacy-undermining technologies are not explained in simple language to consumers.

      They're explained to consumers every time a data store gets hacked.

      They're explained to consumers every time a "bug" exposes data.

      They're explained to consumers every time a vulnerability is exploited on their perpetually unpatched hardware.

      Sorry, but I'm fucking done with the excuse that consumers somehow don't know. They know. They just don't care. Security is not worth the hassle to the masses.

  3. Comment removed by account_deleted · · Score: 4, Insightful

    Comment removed based on user account deletion

  4. Too expensive, no reliability, not enough upside by Anonymous Coward · · Score: 3, Insightful

    The people who would ponder a smart gadget to save money, probably are smart enough to embrace the myriad of cheaper heating/cooling/whatever strategies that save more. I mean, does a smart thermostat dial that learns your routine, an extremely simple algorithm, really deserve to be a couple hundred bucks compared to a $20 one that can be programmed? All it has going for it is being pretty and slightly more convenient but the few times it's better is not going to make up the difference to most people. It's not like its designers had to design something complex like a new 3d engine for the latest batch of video games.

    On top of that, switches are plain reliable. I've been in houses where 115 year old light switches (and wires) were still operating. Basic switchs cost around $1 or something today. I've had ceiling fans still work after 40 years, still on a basic switch, with a dangling yank cables operating the light and fan speed operation. Otoh, I've seen fans where $30 smart switches, controlling all operations from the light switch box, are broken after a measley 5 years and often unavailable since the model is updated or manufacturer just gone. Replacing an entire ceiling fan (or 2 or 3) is hours of aggravating physical work with ladders no smart switch is worth, no matter the few second conveniences it provides.

  5. oh yeah, everybody wants one by FudRucker · · Score: 3, Insightful

    who wants an "always listening" microphone connected to a for-profit corporation sitting on their desk listening to EVERYTHING, every idle thought spoken out loud, every private conversation between two people be it, spouses, lovers, friends, business partners, siblings, etc.. all to be commoditized and used to advertise to you or sold to who knows what

    fuck that, amazon, google and microsoft can go to hell because i refuse to consent to that

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