Phone Companies Get New Tools To Block Spam Calls (cnbc.com)
An anonymous reader shares a report: Phone companies will have greater authority to block questionable calls from reaching customers as regulators adopted new rules to combat automated messages known as robocalls. Rules adopted Thursday by the Federal Communications Commission represent the latest tools against "robocalls," which pester consumers, sometimes multiple times each day, and often push scams. Phone companies can already block some calls that trick consumers by showing up on Caller ID with fake numbers. The new rules make clear that they can block additional calls that are likely scams, such as numbers that start with a 911 area code, or one that isn't currently assigned to anyone.
There are plenty of legitimate uses for this functionality. If you're using a thirdparty service to deliver messages for you and want the outbound callerid to show your customer service number instead of a random thirdparty number this functionality needs to exist. Similar if you are using a thirdparty service to host conference bridges but need it to appear as if it is an internal service to your business. Ultimately it is a feature that exists for legitimate businesses but can be abused by scammers.