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Apology After Japanese Train Departs 20 Seconds Early (bbc.com)

Several readers share a BBC report: A rail company in Japan has apologised after one of its trains departed 20 seconds early. Management on the Tsukuba Express line between Tokyo and the city of Tsukuba say they "sincerely apologise for the inconvenience" caused. In a statement, the company said the train had been scheduled to leave at 9:44:40 local time but left at 9:44:20. Many social media users reacted to the company's apology with surprise. "Tokyo train company's apology for 20-second-early departure is one of the best things about Japan," a user wrote. The mistake happened because staff had not checked the timetable, the company statement said.

5 of 215 comments (clear)

  1. Totally different model of behavior by ErichTheRed · · Score: 5, Insightful

    During normal operations, I did notice Japanese trains run to the second when I was there a while back. There's no similar sense of urgency here in the US.

    I don't know if a society so focused on punctuality is a good thing though...not being allowed to be late (or early) means that there's no room for error in other parts of one's life either. I imagine it's very difficult to come back from a personal failure in Japanese culture. In the US, it's certainly not impossible...I know tons of people who just weren't ready to grow up when they turned 18, and they either drifted or joined the military and grew up, then got their lives on track. That must be way harder in Japan if you can't even leave 20 seconds early without triggering an apology.

  2. Re:Trump doesn't even apologize for treason! by Anonymous Coward · · Score: 5, Insightful

    Look at it this way : the Japanese apologize for trivialities but they NEVER apologize for the real crimes. Such as war crimes and other such niceties. Trump compared to the Japanese is a baby.

  3. Privately-owned competing railroads by mi · · Score: 2, Insightful

    Privately-owned, competing railroads provide good service. Wow. Who knew...

    Meanwhile, government monopoly NJ Transit would not only can leave 1-2 minutes early sometimes (when they aren't 20 minutes late), they would kick a passenger off the train for pointing it out...

    --
    In Soviet Washington the swamp drains you.
  4. May favorite aspect of this story by JoeRobe · · Score: 3, Insightful

    ...is that the rail company apologized even though nobody actually complained about it - now that's honesty!

    --
    The best way to predict the future is to invent it.
  5. Re:Trump doesn't even apologize for treason! by Anonymous Coward · · Score: 4, Insightful

    I am sure the "Comfort Girls" would disagree.