Net Neutrality Complaints Rise Amid FCC Repeal (axios.com)

An anonymous reader shares a report: Internet users are complaining more about net neutrality-related issues since the FCC voted to repeal the existing net neutrality rules earlier this month, according to the FCC's consumer complaint data. The FCC allows consumers to submit complaints about a variety of telecom-related problems, from receiving unwanted phone calls to billing fraud. After adopting net neutrality rules in 2015, the FCC added net neutrality to the list of possible gripes, such as slowed-down internet service or content being blocked. The FCC can use those complaints to spot trends or even launch investigations. According to the data (via the FCC's Consumer Complaint Center), people appear to file more net neutrality complaints when the topic is in the news and people are paying more attention to their internet performance.

Comments

IOW

[Anonymous Coward]

Hypochondria for the internet. Same thing happens when there is a TV show talking about rare diseases.

Color me shocked people associate a problem with a topic being discussed that they don't understand.

This is only going to change

[rsilvergun]

if the party in power changes. And yes, this is a partisan issue. The Republican party opposes Net Neutrality. The facts there speak for themselves. Ajit Pai is their appointee, they just proposed a law that doesn't restore NN but does prevent the States doing it, etc, etc. Meanwhile it was a Democrat appointee that protected it for 8 years under a Democratic president. Furthermore, the Republican party makes deregulation and laziee fair capitalism a central plank of it's party. To call this anything other than a partisan issue is disingenuous at best and an outright lie at worst.

Here's the real question: How important is NN to you? Gun Control and Abortion are both powerful wedge issues that drive people to the polls. I don't see NN being one of those. Maybe if we could get this framed as a small business concern we'd have a chance, but I've yet to see anyone even mention that angle.

Re:This is only going to change

[Dragonslicer]

McConnell recommended. Obama appointed. The Senate approved. Trump promoted.

Obama did choose Pai to serve on the FCC at the recommendation from McConnell that Obama could have ignored. Obama had all the discretion in the world to pick any other Republican but he chose Pai.

Would appointing any other Republican have changed the outcome in any way?

There is a valid point in saying that Pai is being personally blamed too much. Two other Republican commissioners also voted for the change. Pai is just a lying face of his party.

Proof title II was joke.

[will_die]

Going with Title II for ISPs was a joke and should of never been implemented.
Since the change from Title II does not go into effect until at least February that they are getting all these complains now shows that.

I save $2000 in taxes by switching to Trump

[Anonymous Coward]

Conservatism is letting the marketplace decide winners and losers.
Liberalism is letting the DNC decide winners and losers, through obnoxious taxes (Coal) and raids on they don't like (Gibson guitar) and massive hand outs to those they do like (Solindra).

If you want people in DC deciding which companies you can do business with, keep voting them in. Eventually they will start passing laws FORCING you to do business with their chosen companies. Opps, I forgot, Obamacare already did that.

I keep hearing people say this

[rsilvergun]

and it pisses me off. Obama is _required_ to appoint 2 Republicans. Had Trump left Obama's appointees in then we wouldn't have lost NN. You're lying by omission, and if you're smart enough to tell that nuanced a lie then it's probably deliberate. On the off chance it's _not_ deliberate then please, wake up. It might already be too late but we can at least _try_ to fix the Internet.

Huh?

[rsilvergun]

Hypochondria is abnormal concern for one's health. If one has just been diagnosed with a terminal illness I hardly see a strong reaction as "Hypochondria". And I have no doubt that the change of administration has already impacted the internet negatively. Cox waited 8 years to impose bandwidth caps and just happen to do it this year. There's no way in hell you'll convince me that's a coincidence. Next thing you'll tell me they did it for traffic management instead of profit.