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Slashdot Asks: How Should Apple Have Responded To the Battery Controversy?
Yesterday, Apple officially apologized for slowing down older phones in order to compensate for degrading batteries. In a letter to customers, Apple said, "We apologize," offering anyone with an iPhone 6 or later a battery replacement for $29 starting in late January through December 2018 -- a discount of $50 from the unusual replacement cost. They're also promising to add features to iOS that provide more information about the battery health in early 2018.
Apple's response has left many wondering whether or not it is enough. Even though they are discounting the cost of a battery replacement, for example, they are still profiting from each battery replacement. At the end of the day, "Apple only came clean after independent investigation, giving the whole situation an air of underhanded secrecy," writes Macworld. Should Apple have responded differently to the battery controversy? In the first place, should Apple even issue a software update to older devices to purposefully throttle the CPU and prevent the phones from randomly shutting down when experiencing rapid power draw?
Quinn Nelson via Snazzy Labs explains the controversy and how it is largely exaggerated.
Apple's response has left many wondering whether or not it is enough. Even though they are discounting the cost of a battery replacement, for example, they are still profiting from each battery replacement. At the end of the day, "Apple only came clean after independent investigation, giving the whole situation an air of underhanded secrecy," writes Macworld. Should Apple have responded differently to the battery controversy? In the first place, should Apple even issue a software update to older devices to purposefully throttle the CPU and prevent the phones from randomly shutting down when experiencing rapid power draw?
Quinn Nelson via Snazzy Labs explains the controversy and how it is largely exaggerated.
They should have issued a statement saying the code was written to extend the life of the battery and prevent reboots due to voltage drops.
Then they could have issued a patch that made the behaviour optional, perhaps with a pop up message suggesting enabling it when the battery started failing.
Finally, the battery replacement discount is not a bad PR move.
The question is, how hard did you have to struggle to come up with that list? Pretty hard I think.
Phones today are plenty light and thin, to the point where many think they are too flimsy to even get a proper grip on. Efficient? How is a phone without a replaceable battery more efficient than one with? Non sequitur. Recyclable? Seriously? You can't recycle a phone where the user can swap the batteries? Are you drunk?
People buying the knock-off brand of batteries is a reason not to allow... ok, now I know you've blown your logic board. Your focus is 100% on selling what you want to sell, not to provide goods consumers actually want to buy. Are you sure you didn't time travel from the soviet union to the present?