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Facebook's Uneven Enforcement of Hate Speech Rules Allows Vile Posts To Stay Up (propublica.org)

ProPublica has found inconsistent rulings on hate speech after analyzing more than 900 Facebook posts submitted to them as part of a crowd-sourced investigation into how the world's largest social network implements its hate-speech rules. "Based on this small fraction of Facebook posts, its content reviewers often make different calls on items with similar content, and don't always abide by the company's complex guidelines," reports ProPublica. "Even when they do follow the rules, racist or sexist language may survive scrutiny because it is not sufficiently derogatory or violent to meet Facebook's definition of hate speech." From the report: We asked Facebook to explain its decisions on a sample of 49 items, sent in by people who maintained that content reviewers had erred, mostly by leaving hate speech up, or in a few instances by deleting legitimate expression. In 22 cases, Facebook said its reviewers had made a mistake. In 19, it defended the rulings. In six cases, Facebook said the content did violate its rules but its reviewers had not actually judged it one way or the other because users had not flagged it correctly, or the author had deleted it. In the other two cases, it said it didn't have enough information to respond.

"We're sorry for the mistakes we have made -- they do not reflect the community we want to help build," Facebook Vice President Justin Osofsky said in a statement. "We must do better." He said Facebook will double the size of its safety and security team, which includes content reviewers and other employees, to 20,000 people in 2018, in an effort to enforce its rules better. He added that Facebook deletes about 66,000 posts reported as hate speech each week, but that not everything offensive qualifies as hate speech. "Our policies allow content that may be controversial and at times even distasteful, but it does not cross the line into hate speech," he said. "This may include criticism of public figures, religions, professions, and political ideologies."

24 of 171 comments (clear)

  1. Re:We need to brutally murder nazi traitor faggots by Z80a · · Score: 4, Insightful

    By my definition you are a nazi, so time to bludgeon you to death with a baby seal.

  2. Use more SJW and help support big government by AHuxley · · Score: 4, Insightful

    The US university system graduates so many SJW every year. They would enjoy the feeling of power to censor the internet for a social media company.

    Just list all the terms, music, art, culture, music/movie reviews, cartoons, blasphemy to be de ranked, banned and removed.

    SJW can also report users, accounts, art work, history to EU and US law enforcement too.
    Just hire a lot more SJW and let them censor social media.
    Social media's got what governments crave. They crave censorship. It's got social justice.

    --
    Domestic spying is now "Benign Information Gathering"
  3. Remove Illegal, Leave The Rest by Anonymous Coward · · Score: 5, Insightful

    Anything else means that you're getting in the way of somebody's Freedom of Speech.

    In fact, it might be nice to know that Fred Bloggs can't go three posts without using the N-word.
    It will inform me when I'm making decisions about who to invite to a party, recommend for a job opening, etc.

    1. Re:Remove Illegal, Leave The Rest by jon3k · · Score: 2

      At what point do we admit that Facebook (which also owns Instagram and WhatsApp) has a monopoly on social media and require government intervention? My (probably naive, incorrect) understanding of the laws in US vs EU is that in the US they must abuse their market position to harm other companies but in the EU merely having a monopoly could invite government intervention.

      Personally I couldn't care less, I'm 35 and I haven't logged into Facebook in years and everyone younger than me is using it even less.

    2. Re:Remove Illegal, Leave The Rest by computational+super · · Score: 2

      Maybe, just maybe, the concept of "hate speech" is so vague that no two people will ever agree on what it constitutes, so nobody should be removing anything for violating it? Nah, that's just crazy talk, take down everything that somebody disagrees with.

      --
      Proud neuron in the Slashdot hivemind since 2002.
    3. Re:Remove Illegal, Leave The Rest by RedK · · Score: 2

      And yet, posts on Facebook don't qualify for any Constitutional "freedom of speech" protections.

      He said "Freedom of Speech", not "1st Amendment rights". You silly people are so quick to say "Private entities don't have to support Free Speech!" based only on the Constitution. It's almost like you hate actual free speech.

      Freedom of Speech is an old concept, dates back to Ancient History. The question is, do we as consumers value it enough to force our service providers to adhere to it through our wallets, and should service providers recognize it and support it on their platforms as a selling point ?

      Or would you rather live in a world with corporate controlled speech.

      --
      "Not to mention all the idiots who use words like boxen."
      Anonymous Coward on Monday August 04, @06:49PM
  4. It's a hard problem by HiThere · · Score: 5, Insightful

    I'm not saying that Facebook is making a good faith effort to solve the problem. I've never looked at it, so I have no idea. I'm saying that the problem as stated is a hard problem. It's easy to, say, ban certain particular words, but that doesn't accomplish very much.

    I'm not sure that the problem as stated could be addressed by anything much short of a human equivalent AI, and even that would only allow some particular set of standards to be applied uniformly. It sure couldn't guarantee that the standards were fair.

    As an example consider the text "You with a donkey's member!" This is apparently a violently abusive comment, but that depends on context that isn't present. I'm sure I could come up with a context where that would be encouragement. And every single word in that sentence is perfectly harmless. Or what about "Pepe the frog"? That was intended to be a humorous children's cartoon character....but it didn't stay that way, much to the annoyance of the creator.

    That said, the evidence seems to support the assertion that Facebook encourages hateful posts, and is more reluctant to censor nazi-ish posts than those with an opposing message. Again, I have no direct evidence for this as I never visit that site, and am relying on material published by others.

    --

    I think we've pushed this "anyone can grow up to be president" thing too far.
    1. Re:It's a hard problem by l0n3s0m3phr34k · · Score: 2

      The problem with AI is someone has to program it, program the patterns for it to recognize. It's already been shown that many algorithms are developing racial biases. So most likely an AI would only go much faster, but not be much more accurate...at least at first.

  5. I miss Usenet by mrsam · · Score: 5, Insightful

    There was nothing comparable to that -- no bureaucracy that needed to employ a small army to act as a thought police, enforcing vaguely-defined thoughtcrime. There were just a few, content-neutral rules one had to follow, to post on Usenet. You were free to write anything you wanted, no matter how vulgar or obscene. Complete and unrestricted freedom of speech. You could not be silenced. When some snowflake or a SJW got triggered, too bad, so sad. They could do nothing about it. In its heyday, I had a blast of a time trolling the snowflakes and giving them daily aneurisms. I miss those days.

    Of course, Usenet's still around, if one knows where to find it. And, come to think of it, I think I will. The riff-raff, the millenial snowflakes can have Faceboot, Twatter, and the rest of that junk. They should stay off Usenet. They wouldn't be able to handle it.

    1. Re:I miss Usenet by Pfhorrest · · Score: 3, Interesting

      You could be "silenced" on UseNet, with a killfile. But the thing was, killfiles were user-specific. Each user could decide who they wanted to "ban" from the discussion, and to that user, whoever they wanted gone, was gone. Any nobody else had any idea.

      I don't see why modern discussion systems can't implement something like that. Allow people to share "kill-lists" too, so you can get a list of all the known [the-other-side] trolls you don't want to deal with from other people who've had to deal with them. Everyone gets their own personal shadowban button, but it only shadowbans people from that user's perspective. Eliminate anyone you want from your view of the discussion and build your own personal filter bubble if you want. Nobody else will be any the wiser. Nobody gets censored, and anyone who wants to see the shitstorm of unfiltered content can, at their own expense and nobody else's.

      --
      -Forrest Cameranesi, Geek of all Trades
      "I am Sam. Sam I am. I do not like trolls, flames, or spam."
    2. Re:I miss Usenet by computational+super · · Score: 2

      Nah, he hasn't called Donald Trump a nazi in like, 12 hours. He's due for another any minute now.

      --
      Proud neuron in the Slashdot hivemind since 2002.
  6. Jesus stop it already by RightwingNutjob · · Score: 5, Insightful

    One left-wing troll story after another. Are you retards trying to hit your quote before the year is up or are is the supervision on their Christmas vacation this week?

  7. A crowd sourced investigation by Patent+Lover · · Score: 4, Interesting

    How scientific.

  8. Some of the most vile postings I've seen on FB by SlaveToTheGrind · · Score: 5, Interesting

    have been directed toward conservatives or others who don't mindlessly toe the party line. Strangely, those all seem to stay up. If you want to talk about uneven enforcement, how about starting there?

    1. Re:Some of the most vile postings I've seen on FB by SlaveToTheGrind · · Score: 3, Insightful

      It's amusing that you posted this head-in-the-sand gem a full 18 minutes after the AC post right above yours. If you don't see the same and far worse on FB on a daily basis, you've achieved a purified echo chamber indeed.

    2. Re:Some of the most vile postings I've seen on FB by SlaveToTheGrind · · Score: 3, Interesting

      Ah, I get it. So you don't even participate in FB, have no basis to believe that what I'm saying is untrue, pretend it didn't just play out right in front of you here, and yet accuse me of making it all up. That's some chutzpah.

  9. Re:Just ask yourself one question. by Anonymous Coward · · Score: 3, Funny

    Note to self...
    Don't destroy ISIS
    Don't give middle class workers a tax cut
    Don't increase GDP over 3%, higher than Obama did any time over 8 years
    Don't prosecute illegals that kill Americans
    Don't protect VA whistle-blowers that are trying to help veterans
    Don't bring back Americans jailed overseas, such as shoplifting basketball players

    I don't think your advice is very good.

  10. Define hate speech. by Mr307 · · Score: 4, Insightful

    According to these idiots insults are hate speech:
    http://www.dictionary.com/brow...
    noun
    speech that attacks, threatens, or insults a person or group on the basis of national origin, ethnicity, color, religion, gender, gender identity, sexual orientation, or disability.

    Websters seems to have it simplified down to a literal state which could be fine:
    https://www.merriam-webster.co...
    Definition of Hate speech
    : speech expressing hatred of a particular group of people

    Wikipedia is all over the map but at least seems to only report on various countries:
    https://en.wikipedia.org/wiki/...

    These people are subjectively confused thinking "any form of expression regarded as offensive":
    https://definitions.uslegal.co...
    Hate Speech Law and Legal Definition
    Hate speech is a communication that carries no meaning other than the expression of hatred for some group, especially in circumstances in which the communication is likely to provoke violence. It is an incitement to hatred primarily against a group of persons defined in terms of race, ethnicity, national origin, gender, religion, sexual orientation, and the like. Hate speech can be any form of expression regarded as offensive to racial, ethnic and religious groups and other discrete minorities or to women.

    These people get it:
    https://www.urbandictionary.co...
      Hate speech
    A highfalutin' way of saying "I disagree with your meticulously-researched, irrefutable facts, so I am going to organize a social media campaign to demonize you and ruin your life. But don't forget to donate to my Patreon."
    Sane, rational human being: "I sure do loves me some grapes!"
    Filthy SJW bacterium: "OMFG GRAPE HAS 'RAPE' IN IT THAT'S HATE SPEECH! RAAAAAAAPE CULTUUUUUURE!"

    Disparaging a social group is hate speech to these people:
    https://www.thefreedictionary....
    hate speech
    n.
    Bigoted speech attacking or disparaging a social group or a member of such a group.

    1. Re:Define hate speech. by LynnwoodRooster · · Score: 4, Funny

      Who knew that an entire movie is hate speech based upon its insults laced throughout the movie...

      --
      Browsing at +1 - no ACs, I ignore their posts. So refreshing!
  11. Re:Lawsuits a coming by Chas · · Score: 2

    No. Because FB is a private entity. They're not the government.

    As such, they're under NO legal compulsion to provide you with an unrestricted venue for airing your thoughts.

    And FB isn't "enforcing the law". They're enforcing their "terms of service". Which they are free to set in any manner they see fit.

    This being said, "Hate Speech" doesn't actually exist. And if it does, it exists under the purview of free speech.
    It's NOT illegal to hate someone and say so.

    Also, most of these platforms provide AMPLE controls for blocking content if people don't wish to see it.
    But various people are too lazy.
    And then there's the authoritarians. Who DO want to control your speech and how you think.
    All these people are going to yammer at FB for "DO SOMETHING!" that they're ALREADY perfectly capable of doing FOR THEMSELVES.

    Ultimately, they're going to figure out what the Founding Fathers understood intrinsically.
    You simply CANNOT control speech. All attempts eventually become too cumbersome and fail.
    Either by beating down the censors to the point where such things are abandoned.
    Or by simply diverting so much effort from running the company that it eventually causes the company to fold.

    --


    Chas - The one, the only.
    THANK GOD!!!
  12. Re:Lawsuits a coming by AHuxley · · Score: 2

    That depends if the comments are for federal gov, state or local government officials.
    Once the private sector inserts itself between gov and the citizens it has to allow freedom of speech given its role in been a portal for local, city, federal gov.
    Social media activist SJW cant just ban users for trying to petition their Government for a redress of grievances. The government selected a social media site to be their digital portal.
    That reduces the ability to say they are 100% private sector and can ban account, users, comments, remove news.
    Then its like been banned by a government for freedom of speech by a private sector site that allows comments about government policy.
    Terms of service stop when accepting government interaction starts.
    A lot of comments also have to be kept for FOIA and as part of the official record. Gov officials cannot just ask a social media SJW to remove all negative comments to m make their gov, city, state look better. Each and every comment could be considered part of the a citizen interacting with their government.
    If social media wanted to keep its own private sector restrictive "Terms of service" SJW rules then do not become a local and national portal for government.

    --
    Domestic spying is now "Benign Information Gathering"
  13. Asshole NOT EQUAL TO Schutzstaffel by MSTCrow5429 · · Score: 3, Insightful

    I'm old enough (i.e., not middle-aged yet) to remember when "hate speech" was on the anti-free-speech fringes. Then it started moving in on us. And the closer and closer it got, the greater and greater amount of largely anodyne words and thoughts became verboten. Now some claim that certain words or thoughts are equivalent to physical violence. It was better when people were just seen as obnoxious dicks, and not some form of Neo-Grammar(ish) Nazi guilty of breaking windows of the mind.

    --
    Slashdot: Playing Favorites Since 1997
  14. Re:We need to brutally murder nazi traitor faggots by Anonymous Coward · · Score: 3, Informative

    When I was visiting a college town last year, their definition of Nazi and racist was anyone who was not a Democrat. It went from "punch a Nazi" to "shoot a Nazi" to "punch a racist", to "punch a Republican".

    I have grown up in a flyover state. The amount of true Nazis is very small. In fact, in times past where they marched, and nobody gave a rat's ass basically killed their movement. Now with protests and people coming from other areas of the country just to spark riots, this extreme ideology just gets embraced by more, along the lines of the Streisand Effect.

    Real Nazis know how to return violence. However, if they are ignored and silently given a "-1 Overrated" (to put it in Slashdot terms), they will lose membership and all but disappear. However, if people come fight them, it means they get a lot more recruits along the lines of "the enemy of my enemy is my friend."

  15. Re: We need to brutally murder nazi traitor faggot by temcat · · Score: 3, Insightful

    It is very, very inconvenient and frustrating when one cannot arbitrarily assign people dehumanizing labels!