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Apple Will Replace Old iPhone Batteries Regardless of Diagnostic Test Results (macrumors.com)

After apologizing to customers for slowing older iPhones down as the batteries degrade, Apple has started offering battery swaps for $29. This has led to some confusion as Apple did not clarify how it qualified batteries as eligible for the discounted replacement, as the Apple Genius Bar uses a diagnostic test to check whether a battery can retain 80 percent of its original capacity at 500 complete charge cycles. According to Mac Rumors, Apple has confirmed that they will replace the battery if your iPhone 6 or later even if it passes a Genius Bar diagnostic test. From the report: Apple has since independently confirmed to MacRumors that it will agree to replace an eligible battery for a $29 fee, regardless of whether an official diagnostic test shows that it is still able to retain less than 80 percent of its original capacity. The concession appears to have been made to mollify the anger of customers stoked by headlines suggesting that Apple artificially slows down older iPhones to drive customers to upgrade to newer models. Anecdotal reports also suggest that customers who paid $79 to have their battery replaced before the new pricing came into effect on Saturday, December 30, will receive a refund from Apple upon request.

3 of 191 comments (clear)

  1. But they will keep throttling by Anonymous Coward · · Score: 0, Insightful

    Tim Cock figured that it is cheaper to replace a few stupid batteries with slightly less profit than to completely abandon planned obsolescence trick up his ass.

  2. "Anger" by Anonymous Coward · · Score: 4, Insightful

    ...the anger of customers stoked by headlines...

    Anger stoked by headlines and not facts seems to be key here.

    I'd say the low IQ twitter crowd en masse has done it again.

  3. Re:Profit as always... by Anonymous Coward · · Score: 2, Insightful

    The reports say it costs them $10 for the battery replacement

    Repairs cost more than the parts? Stop the presses.