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Jack In the Box CEO Says 'It Just Makes Sense' To Replace Workers With Robots (grubstreet.com)

An anonymous reader quotes a report from Grub Street: Per Business Insider, Jack in the Box CEO Leonard Comma told an industry crowd that "it just makes sense" to swap cashiers for inanimate machines in the year 2018. Not because he thinks 2018 will be the year that fast food gets technologized so much as it's the year that Jack in the Box's home state of California increases the minimum wage to $11. In fact, wage bumps hit 18 states this year, with California on pace to become the first $15-wage state in coming years -- a prospect that terrifies industry executives. Jack in the Box has flirted with the idea of installing automated kiosks before. As early as 2009, it tested them out, and apparently found that they increase store efficiency and average check totals -- not bad at all if money's your bottom line. But according to Comma, the chain's executives balked because the upfront cost of converting from people to machines was still too great. What a difference a dollar an hour apparently makes: He told the crowd that with "the rising costs of labor," it's time to start thinking about automating restaurants.

5 of 1,014 comments (clear)

  1. Re:Of course by lucasnate1 · · Score: 1, Funny

    Automating consumers - that's what advertising is about.

  2. Re: Of course by arth1 · · Score: 1, Funny

    Expect to see most cashiers and order takers disappear from fast food joints, as they are replaced by kiosks.

    Expect more people to nuke fast food at home or work.
    If there's no value added to going to a "restaurant", like human service, why go?

  3. Re:What goes around comes around... by bill_mcgonigle · · Score: 3, Funny

    Henry, how are you going to get them to buy your cars?

    Plot twist: the robots are the cars.

    --
    My God, it's Full of Source!
    OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  4. Re: Of course by Hodr · · Score: 4, Funny

    I can count on zero fingers the number of times I went to a fast food restaurant to interact with the folks working there. And that even counts when I had family working at one.

  5. Re: Of course by Farmer+Tim · · Score: 4, Funny

    Killbots? You realise this means the leader of the next US revolution will be Zapp Brannigan...

    --
    Blank until /. makes another boneheaded UI decision.