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Snapchat's Big Redesign Bashed In 83 Percent of User Reviews (techcrunch.com)
The new Snapchat redesign that jams Stories in between private messages is not receiving a whole lot of praise. "In the few countries including the U.K., Australia, and Canada where the redesign is widely available, 83 percent of App Store reviews (1,941) for the update are negative with one or two stars, according to data by mobile analytics firm Sensor Tower," reports TechCrunch. "Just 17 percent, or 391 of the reviews, give it three to five stars." From the report: The most referenced keywords in the negative reviews include "new update," "Stories," and "please fix." Meanwhile, Snapchat's Support Twitter account has been busy replying to people who hate the update and are asking to uninstall it, noting "It's not possible to revert to a previous version of Snapchat," and trying to explain where Stories are to confused users. Hopes were that the redesign could boost Snapchat's soggy revenue, which fell short of Wall Street earnings expectations in Q3 and led to a loss of $443 million. The redesign mixes Stories, where Snapchat shows ads but which have seen stagnation in sharing rates amidst competition from Instagram Stories, into the more popular messaging inbox, where Snapchat's ephemeral messaging is more differentiated and entrenched.
They'll get over it.
"A Bird In The Hand Will Poop On Your Wrist"-Benny Hill,1982
It is always the same story. Someone thinks the site needs to be refreshed, but users do not like change for the sake of it, especially about user interfaces.
This whole "responsive" design (slow, bloated, ajax-on-meth pile of shit) shift and "mobile" revolution has been a wholesale disaster.
Brutal reality: Websites were better when IE6 was still around.
When we didn't have standards. When "Designers" didn't have the ability to treat the browser as a turning machine and hijack everything about it. When sites pretended to give a shit about bandwidth.
Web 3.0 is a pile of shit.
http://idlewords.com/talks/website_obesity.htm
http://motherfuckingwebsite.com/
Retarded millennial hipsters producing shitty designs because they're retarded millennial hipsters...
Confucius say, "Find worm in apple - bad. Find half a worm - worse."
Hopes were that the redesign could boost Snapchat's soggy revenue, which fell short of Wall Street earnings expectations in Q3 and led to a loss of $443 million.
Excuse me but I think these guys possibly should be investigated either for embezzlement or they're building a secret moon base with lasers, sharks, blackjack and hookers.
How on earth do you fit that much money into such a small space? Do you have a TARDIS in your pocket?
You need to add a feature or something that makes the design update the AFTERTHOUGHT, as they're wowed by how simple and powerful the new version is. If you're drawing attention to something trivial and it also sucks, congratulations yes that's going to bite you. Fortunately nobody will miss this app in 2 years when it's replaced by something more hip and wowfactor.
Facebook did this garbage when they pretty much made it impossible for me to find shit I cared about, but needed to make damn sure I saw whatever retarded bullshit meme I never cared about.
You want to kill your user base? Take away all the shit that the users liked about your service.
Idiots.
Is that available on EFnet?
Mostly the test of the user of "enhanced experience" against the discomfort of having to move his ass. Any change is first met with resistance. It could be the best, most intuitive UI in the history of UIs and the user will first meet it with hostility. It's different, it ain't what he is used to and most of all using it without having to use half a brain cell, i.e. what he was used to if it was a tool he used every day for hours, is no longer an option. He has to learn again. People do not like that.
So whenever you do something like this, you HAVE TO give the user something he really, really, REALLY wants to compensate and overcome that reluctance. It needn't even be anything great. Not even anything useful. Any kind of convenience goodie may well do the trick.
Without, your UI is doomed.
We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
it takes time to learn a new UI. Most people who make heavy enough use of an app to bother complaining about it stop looking at the UI and learn by muscle memory how to complete tasks. A UI design screws with that.
Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
I'd just like to point out that user interface design changes for no good reason other than change's sake resulted in the death of Chekov's actor, Anton Yelchin. While Snapchat's UI is unlikely to result in death, the point remains the same: once users buy into an interface and grow the skill set to use it well, you can't shake it up in any major way without causing serious problems and pissing off a lot of people. Microsoft made a major change in Office 2007 with the "ribbon" that user testing indicated was necessary and was successful in reducing hunting and whatnot, yet that stupid ass ribbon and the shuffling of formatting options to hidden places without decent discoverability is still an enormous pain in the ass for me to use even today. It used to be that I could right-click on text and get paragraph and character formatting boxes with everything but the kitchen sink in them organized into wonderfully neat hierarchical tabs. Now every time I want to do something that doesn't start with B/I/U I have to go on an Easter egg hunt.
Changing user interfaces willy-nilly kills well-known actors and pisses off millions of teenagers. Don't do it.
Perhaps they are quietly trying to kill the damn thing without looking like that's what they are doing?
seriously I don't care. Just wanted to get in a dig on the still declining scores for the Last Jedi and it's projected 800 million dollar shortfall. Just because they didn't listen to fans / users and tried to reboot and cram something down everyone's throat.
She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
It sucks hard.
seriously I don't care. Just wanted to get in a dig on the still declining scores for the Last Jedi and it's projected 800 million dollar shortfall. Just because they didn't listen to fans / users and tried to reboot and cram something down everyone's throat.
It's so far got box office receipts of 1.2 billion of a budget of 200 million, and it's still growing. I somehow doubt the vampire lawyers in charge of Disney are upset by this.
SJW n. One who posts facts.
He has to learn again. People do not like that.
Companies need to stop believing that customers don't know what they want until they see it.
History is full of UI redesigns that were welcomed with open arms, even if there were no radical new features. Most of that happened in the 90's, when GUIs were still new[ish] and evolving, and just moving things around was accepted as obvious improvement. These days the computer industry is a mature market, and we have 30 years of well-established standards. Even ordinary people are well aware that rapid changes are just going to break things that are known to work.
It sounds like this is more than just a UI change. Stories (ads) being injected in between private messages sounds an awful lot like spam.
If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
That's the production budget my friend. Reports in industry trade rags are that the total budget including marketing was 800 million dollars. So that's a net of 400 million. About a 33% return. I agree, 400 million profits seems great to you and me! But, it is nowhere near as profitable as it could have been.
And I don't know... even if I was a vampire lawyer, I'd be devastated when my projections were for taking in about 2.0 billion dollars and the film only brought in 1.2 billion dollars and merchandising sales had collapsed as a result of the move (down 47%). And the thought that the next film (IX) was probably going do a Justice League swan dive to much lower profits than it would have made due to damage to the brand and over half the fans angry and saying they wouldn't pay to see the next film or any other disney star wars content in the future.
And that's before the lost blue ray sales.
Thanks for engaging. As a well written character from another i.p. says, "I can do this all day."
She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
So that's a net of 400 million. About a 33% return. I agree, 400 million profits seems great to you and me! But, it is nowhere near as profitable as it could have been.
Except no one but the most deluded arrogrent people forecast their film as one of the highest grossing films ever.
A 33% return is not bad, and you're ignoring that it's still in cinemas so it's not come close to maximising the revenue for post release sales and merchandising.
And I don't know... even if I was a vampire lawyer, I'd be devastated when my projections were for taking in about 2.0 billion dollars and the film only brought in 1.2 billion dollars and merchandising sales had collapsed as a result of the move (down 47%).
So... how do you know what Disneys internal projections are? They've generally been pretty tight lipped about that sort of thing.
made due to damage to the brand and over half the fans angry
The angry neckbeards are a tiny fraction of the viewers. Plenty of actual fans loved it.
SJW n. One who posts facts.
Disney made those numbers by locking theaters into a deal for an extra 20% of the box office compared to the normal deals. WIthout that, it would have been even lower.
Industry insiders leaked to the press. Go look on youtube, there are plenty of videos with cites to all this info.
Angry neck beards? Have you even glanced at the angry youtube videos?
Let's see... from the videos... Disney deeply offended the following groups...
Young women in their 20s. Older women in the 30s.
Young black, asian, hispanic, and white men in their 20s (sans mustache much less beard). Older black, asian, hispanic, and white men in their 30s and 40s.
And older white men and women in their 50s.
Oh.. and it looks like the entire nation of china where they just canceled 92% of the planned showings.
I can accept and respect that a bit less than half of the fans didn't hate the movie. And probably about a fourth of fans like it for various reasons. Enough to see it 2 or 3 times but that's about it. They'll go see IX too.
But disney isn't going to get the same sweet deal for the next film after theaters lost so much money on this one. Box office plunged and by the time the 4 week period ended and theaters started getting a share of the box office- 90% of the expected gross of the film had been collected.
Disney expected this to be in the 57% of sequels which make more money than the immediately prior film in the series. That means more than TFA. It was reasonable to expect it TLJ to exceed TFA. If the film hadn't been a horror show and an insult to the fan base, I would have easily dropped 60 bucks on it .
What can you say about a film that kills an entire galaxy of people and leaves less than a dozen characters alive- one of whom the actress in real life is now dead?
She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
Industry insiders leaked to the press. Go look on youtube, there are plenty of videos with cites to all this info
Youtube is not a great source of news, os I'm not going to wade through hours of nutcases ranting in order to possibly find a kernel of truth that i then have to verify by other means anyway.
Angry neck beards? Have you even glanced at the angry youtube videos?
No. First, I get my daily dose of stupid right here; I don't need another source. Second youtubers are about 0.01% of the actual star wars fans who are again about 0.01% of the people actually going to see the film.
Oh.. and it looks like the entire nation of china where they just canceled 92% of the planned showings.
Interestingly, none of the people you mentioned being offended were Chinese. China hasn't exactly ever been a hotbed of Starwars fans given the first 6 were never even released in the cinemas there.
I can accept and respect that a bit less than half of the fans didn't hate the movie. And probably about a fourth of fans like it for various reasons. Enough to see it 2 or 3 times but that's about it. They'll go see IX too.
Both me and my partner have seen it more than once and we'll certainly go and see the last installment too.
But disney isn't going to get the same sweet deal for the next film after theaters lost so much money on this one. Box office plunged and by the time the 4 week period ended and theaters started getting a share of the box office- 90% of the expected gross of the film had been collected.
Maybe some disappointment, but it's currently the third highest grossing Disney have ever made.
http://www.boxofficemojo.com/s...
And if you look at the figures, it's likely to make it within a hair of the second, but not quite get there. Not bad at all.
Disney expected this to be in the 57% of sequels which make more money than the immediately prior film in the series.
Sequels tend to make more than the FIRST film in the series, not more than the 7th film in the series.
If the film hadn't been a horror show
It wasn't.
and an insult to the fan base,
It wasn't that either. Some fans were offended, some liked it. The most neckbeardy who have read all the books and have "invested" in model lightsabres probably were.
What can you say about a film that kills an entire galaxy of people and leaves less than a dozen characters alive- one of whom the actress in real life is now dead?
The film was overall good (with some flaws) and WTF? Do you think an angry fan assassinated Carrie Fisher because of the film or something? What? How is that at all relevant to this discussion or the fault of Disney?
SJW n. One who posts facts.
Now you are just repeating points I already addressed.
Good point. Yea, there are also offended chinese fans on youtube and in china. As I said, the offended fan base cut across multiple races, both genders, and all age groups. It also included people with poorly trimmed beards who you keep attacking.
Missing the mark by 800 million is not "within a hair".
The film was overall bad.
The point on fisher is they gave the character a "meh" death (seriously rolling Holdo into Leia and giving Holdo's death to Leia would have been better.) and then backtracked on it in a really dumb way. It would have been an exit for the character. Instead now she'll either vanish or die between films. It was a dumb editing choice on their part.
She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
As I said, the offended fan base cut across multiple races, both genders, and all age groups.
You repeat yourself. The fans dedicated enough to rant on youtube are an irrelevancy in terms of audience size.
It also included people with poorly trimmed beards who you keep attacking.
True neckbeardery is a way of life, not a(lack of) grooming technique.
Missing the mark by 800 million is not "within a hair".
I said it'll end within a hair of being their second highest grossing film ever. Not bad at all!
The point on fisher is they gave the character a "meh" death (seriously rolling Holdo into Leia and giving Holdo's death to Leia would have been better.) and then backtracked on it in a really dumb way.
Or you know they didn't give her a death.
It would have been an exit for the character. Instead now she'll either vanish or die between films. It was a dumb editing choice on their part.
Given she died shortly after filming, that would hav ebeen a hard editing job.
SJW n. One who posts facts.