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Why Uber Can Find You but 911 Can't (wsj.com)

Accurate location data is on smartphones, so why don't more wireless carriers use it to locate emergency callers? From a report, shared by a reader: Software on Apple's iPhones and Google's Android smartphones help mobile apps like Uber and Facebook to pinpoint a user's location, making it possible to order a car, check in at a local restaurant or receive targeted advertising. But 911, with a far more pressing purpose, is stuck in the past. U.S. regulators estimate as many as 10,000 lives could be saved each year if the 911 emergency dispatching system were able to get to callers one minute faster. Better technology would be especially helpful, regulators say, when a caller can't speak or identify his or her location. After years of pressure, wireless carriers and Silicon Valley companies are finally starting to work together to solve the problem. But progress has been slow. Roughly 80% of the 240 million calls to 911 each year are made using cellphones, according to a trade group that represents first responders. For landlines, the system shows a telephone's exact address. But it can register only an estimated location, sometimes hundreds of yards wide, from a cellphone call. That frustration is now a frequent source of tension during 911 calls, said Colleen Eyman, who oversees 911 services in Arvada, Colo., just outside Denver.

3 of 200 comments (clear)

  1. remebmer when... by dAzED1 · · Score: 4, Funny

    Remember when Slashdot was a place for people slightly more tech saavy than the average? Bloody hell, my elderly relatives understand the answer to this question - it's pretty simple really. The answer is "because Uber and 911 don't communicate the same way." Another fun question to ask is why is it possible for me to mail a feather to someone via USPS, but there's no place to put a feather on my cell phone to sext it to my wife for kinky-time. The possibilities are endless, when you compare completely different things that work in completely different ways! Why can my stove cook food, but my iphone can't? Why does my dog bark, instead of doing my taxes? The second biggest reason is 911 isn't consistent...I'd say "standardized" but there is a standard available, it's just not overwhelmingly used. Check out John Oliver's segment on this like 2 years ago https://www.youtube.com/watch?...

  2. Re:Blood on your hands by plague911 · · Score: 3, Funny
    "So we're supposed to live with shitty 911 service because you are paranoid about the NSA breaking the law? Newsflash dummy, they can already track your phone so all you are doing is costing lives to improve NOTHING."

    I agree 100%. Their statement is we cant do "A" because they declare "If A then B" and their their justification for their declaration is because they think "B" is already true. This is asinine

    Sometimes I wonder how these conservative retards can take a break from smearing their own feces all themselves and manage to actually log in here and type.

  3. Re:Because gubbermint! by R3d+M3rcury · · Score: 3, Funny

    Walk over to a payphone and call Uber.

    What is this "payphone" of which you speak?