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Amazon Opens 'Surveillance-Powered, No-Checkout Convenience Store' (geekwire.com)

An anonymous reader quotes GeekWire: The first Amazon Go grocery and convenience store will open to the public Monday in Seattle -- letting any person with an Amazon account, the Amazon Go app and a willingness to give up more of their personal privacy than usual simply grab anything they want and walk out, without going through a checkout line... After shoppers check in by scanning their unique QR code, overhead cameras work with weight sensors in the shelves to precisely track which items they pick up and take with them. When they leave, they just leave. Amazon Go's systems automatically debit their accounts for the items they take, sending the receipt to the app. In my first test of Amazon Go this past week, my elapsed time in the store was exactly 23 seconds -- from scanning the QR code at the entrance to exiting with my chosen item...

The company says the tracking is precise enough to distinguish between multiple people standing side-by-side at a shelf, detecting which one picked up a yogurt or cupcake, for example, and which one was merely browsing. The system also knows when people pick up items and put them back, ensuring that Amazon doesn't dock anyone's account for milk or chips when they simply wanted to read the label. The idea is to "push the boundaries of computer vision and machine learning" to create an "effortless experience for customers," said Dilip Kumar, Amazon Go vice president of technology, after taking GeekWire through the store this past week... Apart from the kitchen staff preparing fresh food at the back, we saw only two workers in the 1,800-square-foot Amazon Go store during our visit: one at the beer and wine section to check IDs, and another just inside the entrance to greet customers.

TechCrunch calls it "Amazon's surveillance-powered no-checkout convenience store," adding "the system is made up of dozens and dozens of camera units mounted to the ceiling, covering and recovering every square inch of the store from multiple angles."

The Seattle Times reports that the store "was also criticized by grocery-store workers' unions, which feared an effort to automate the work done by cashiers, the second-most-common job in the U.S."

7 of 266 comments (clear)

  1. Thanks, $15 minimum wage! by Anonymous Coward · · Score: 0, Insightful

    Those pushing so hard for $15 minimum wage don't seem to realize this, but they've been instrumental in introducing economic distortions that won't just make full automation more economically attractive, but that will make full automation economically mandatory for any business that wants to survive. Socialists are always their own worst enemy. Their lack of understanding about the true nature of economics means that their policies will always be pushed too far, and will eventually destroy the economy that is hosting these socialists.

    1. Re:Thanks, $15 minimum wage! by DontBeAMoran · · Score: 5, Insightful

      You seem to think this situation was avoidable. It was not. The higher minimum wage only made it happen faster.

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    2. Re: Thanks, $15 minimum wage! by fluffernutter · · Score: 3, Insightful

      Shame on those people for not wanting to work for free! Automation could have been avoided if they would just submit to slavery!

      --
      Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
    3. Re: Thanks, $15 minimum wage! by LWATCDR · · Score: 4, Insightful

      1. They are not working for free.
      2. Raising the wage increases the motivation to automate.
      3. Why all the fuss? Do you us ATMs and online banking? Do you know how many tellers you have put out of work?
      When automation actually provides a better user experience it is going to happen.

      --
      See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
  2. ATM scare by Anonymous Coward · · Score: 2, Insightful

    A couple decades ago when I was in middle school banks in our town installed a few ATMs and issued mag stripe cards to replace the paper wallet size account number slips. My dad and many others around me said it would be the end of banking as a profession and I should not go anywhere near the industry.

    That end of employment fear was unfounded as is this one.

  3. Re:What happens when by WrongMonkey · · Score: 3, Insightful

    If you don't put the item back the original spot, you should be charged anyway just for being an inconsiderate jerk.

  4. The cost savings from no employees by rsilvergun · · Score: 5, Insightful

    will dwarf anything you could possibly steal before getting caught. As for privacy concerns, it's like the number of the beast. You won't have a choice. You'll at least have to buy food.

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