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Nearly Three-Quarters of Adults in US Believe AI Will Eliminate More Jobs Than It Will Create -- and They Want Companies To Pay For the Retraining (gallup.com)

Key findings from a Gallup poll: Nearly three-quarters of adults (73%) say an increased use of AI will eliminate more jobs than it creates (PDF). Results are consistent across most demographic groups. However, those with blue-collar jobs are particularly pessimistic, with 82% saying the transition will result in a net job loss, compared with 71% of those with white-collar jobs.

Nearly half of Americans (49%) say "soft" skills, such as teamwork, communication, creativity and critical thinking, are the most important for U.S. workers to cultivate to avoid losing their jobs to AI. Alternatively, 51% say learning "hard" skills, including math, science, coding and the ability to work with data, are the most important to maintain a job in the face of new technology adoption.

When asked to choose among seven options concerning who should pay for retraining, a clear majority of U.S. adults overall (61%) say employers should fund these programs. The federal government comes in second at 50%.

26 of 331 comments (clear)

  1. Nearly a third, or three quarters? by JMZero · · Score: 2

    I mean, I don't know that average Joe necessarily has terribly good insight on this subject (and survey results are easy to manipulate by finding a wording that leads responses) - but the different figures in the summary are very different, and suggest very different political outcomes here.

    --
    Let's not stir that bag of worms...
  2. They're not wrong by Baron_Yam · · Score: 5, Interesting

    >Nearly Three-Quarters of Adults in US Believe AI Will Eliminate More Jobs Than It Will Create

    In the short term, we're in for epic disaster levels of unemployment. Only the owners of capital will be immune to the worst effects.

    Of course, in the long term the economy will adjust and we'll use our extra productivity to sell each other goods and services we previously wouldn't have bothered with... only this new economy will be totally disconnected from the 'real' economy where land (with sunlight, water, minerals, and space to live) will be a source of wealth and power worth more than all crap all the average people will be producing.

    The gap between the rich and the poor will grow to immeasurable proportions.

    1. Re:They're not wrong by Anonymous Coward · · Score: 5, Insightful

      ;In the short term, we're in for epic disaster levels of unemployment. Only the owners of capital will be immune to the worst effects.

      Of course, in the long term the economy will adjust and we'll use our extra productivity to sell each other goods and services we previously wouldn't have bothered with...

      That's where you're wrong. In the long term, the results will be even worse.

      A hundred years ago, when Henry Ford began producing automobiles, he paid his workers higher wages than most other companies of that time. He didn't do it because he was a nice guy, he did it because he recognized a very simple and basic reality: those people aren't just workers, they are customers. Higher wages means he sells more cars.

      Contrary to the bullshit "trickle down economics" that Republicans have pushed for 35 years, the truth is, our economy is based on trickle-up economics. When you give people at the top more money, they keep it. But when people at the bottom have more money, they spend it and the money flows up to the business owners and that's how they become wealthy.

      And that's the big problem that nobody is talking about. Yes, in the short term the rich get richer and everyone else gets poorer. But, ironically, in the long term, everyone gets destroyed, including the wealthy, because of that one simple reality: Once you've eliminated all the jobs and 98% of the population is living in poverty, who will buy your products?

    2. Re:They're not wrong by Rick+Schumann · · Score: 2

      I don't agree. I think in the short term we're in for lots of disappointed managerial types who discover that the so-called 'AI' they were sold on isn't anywhere near as capable as they were led to believe, and there'll be some economic disruption from that. In some cases there might even be companies that end up bankrupt because they bought into it so thoroughly that they don't even have the people around to pick up the pieces when things fall apart.

  3. Wow by boneglorious · · Score: 2

    I think it's amazing that more people think hard skills (i.e., things computers are good at) are essential rather than soft skills (i.e., things computers aren't good at) are necessary for humans.

    --
    Can I mod something +1 Scary if it's true but I wish it weren't?
    1. Re:Wow by ShanghaiBill · · Score: 2, Insightful

      I think it's amazing that more people think hard skills (i.e., things computers are good at) are essential rather than soft skills (i.e., things computers aren't good at) are necessary for humans.

      Perhaps they are using evidenced based reasoning. So far, hard skills are way more useful in the job market. Engineers earn a lot more than sociologists. Also, so far, AI has been mostly replacing jobs that require soft skills: telephone interactions, face recognition, voice recognition.

      Soft jobs such as driving are forecast to be replaced in the next decade. Hard skill based jobs such as programming are not.

  4. How else can it go? by fredgiblet · · Score: 2

    I have a hard time seeing AI being a job creator. Once you get past a certain threshold of ability you can replace large swathes of jobs with AI and the only thing that gets added is the manufacturing of the automated systems, which can be automated itself, and programming AIs, which is highly specialized and will have limited numbers needed anyway.

  5. Well the good news is 3/4 figured it out by rsilvergun · · Score: 4, Insightful

    the bad news is 1/4 haven't. When the industrial rev took off it put more folks out of work than it employed. That's where Luddites came from. The were freaking out over losing their livelihoods in a society where your quality of life is determiined by your job.

    It took 80 years for other tech to catch up and employee more people than it put out of work. The people alive during those 80 years either lived like kings or like crap. And as far as I can tell nothing's changed. Your quality of life is determined by your job (or lack thereof)

    --
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  6. 10 things AI won't do by sycodon · · Score: 4, Insightful

    1. Change the clutch on my car.
    2. Fix my home's AC.
    3. Trim my trees.
    4. Talk to me about my investments.
    5. Diagnose my illness (without a doctor as the interface)
    6. Teach my kids.
    7. Police my neighborhood.
    8. Put out a house fire.
    9. Rescue someone.
    10. Get elected and participate in government.

    AI is a tool that could help with all this, but it isn't a thing that can do all of this.

    --
    When Fascism comes to America, it will call itself Anti-Fascism, and tell you to give up your guns.
    1. Re:10 things AI won't do by Monster_user · · Score: 5, Insightful

      1. Change the clutch on my car.
      - An AI in a robotics shop will be able to assemble and disassemble vehicles. This is kind of where AI began, with Ford's assembly line. Eventually changing the clutch won't be a problem. Older models will be considered hobbyist, not job creating work.

      2. Fix my home's AC.
      - How many different ways can an AC break? The question isn't whether an AI powered robot can fix AC, but whether it is cost effective to do so.

      3. Trim my trees.
      - Is this a matter of art and presentation, or function? Safety would be a concern, we are a long way off from feasibly being able to turn an AI driven "killer robot" loose in the yard and expect it to only trim trees.

      4. Talk to me about my investments.
      - Simple investment advice based on trends and spreadsheets? AI's cheap and effective. The ability to teach you about your investments and/or investing is something AI may never be able to do. At any rate, it would require very advanced AI to be able to speak in layman's terms.

      5. Diagnose my illness (without a doctor as the interface)
      - AI is already making progress in this area. AI doctors are on their way. At the very least this reduces the need for highly skilled medical professionals, as those fewer professionals would be able to focus on outliers or challenging illnesses.

      6. Teach my kids.
      - Teach your kids what? This is one of the targets for AI, getting it to pass a Turing test. Children typically have simpler questions for which there is usually adequate knowledge and refinement to turn into an AI. Most of what your kids learn in school can be taught by AI.

      7. Police my neighborhood.
      - I'd agree with this. Policing is a very complex and intuition heavy job, very centered on the human experience. Basic surveillance, such as speeding ticket cameras, and home security systems are probably a significant portion of AI's abilities in this area.

      8. Put out a house fire.
      - AI ought to exceed here, outside of the first responder issue. Too many variables between a fire station and a fire. If you can get an AI and equipment to a house fire, then it can make better decisions on how to reduce or minimize damage to your house and belongings. Potentially an AI with the proper sensors would better be able to rescue trapped pets and humans without risking loss of life of first responders. However, due to the lack of savings an AI and robotics combination will bring, I doubt any use of AI in the firefighting arena to affect jobs anytime in the near future.

      9. Rescue someone.
      - Back to the above. Depends on the circumstances, and the risk to bystanders. Rescuing individuals often entails going "outside the script", or encountering circumstances which are "outside the script". However, there may be many types of risk which can have programmed mitigations, or nearly foolproof fallback plans. The more we can system-ize something, the greater the possibility we can turn that system into an AI program.

      10. Get elected and participate in government.
      - Actually, I see this as a possibility. There would be some concerns as to what areas AI would be safe to govern, not everything should be a simple pre-programmed response. And learning AI is about implementing what we would "pre-program" into the AI given infinite time and resources.

    2. Re:10 things AI won't do by geekmux · · Score: 4, Interesting

      1. Change the clutch on my car.

      Autonomous vehicles will be maintained by the corporation due to liability. You will not own a car in the future, you will use one. Car ownership will become extinct.

      2. Fix my home's AC.

      As with many electronics, we likely won't do much repairing in the future. They will be sealed units that when they go bad, you will merely replace them. That's also assuming you will own property. Robotics could probably be trained to do repairs anyway.

      3. Trim my trees.

      Tree-trimming drones using cloud-based AI that customers will be able to request any shape they want. Prepare for bushes trimmed to look like the poop emoji, with robotic precision. Humans will eventually be replaced.

      4. Talk to me about my investments.

      Investments? What investments? Your UBI payments will be nothing more than Welfare 2.0 for the unemployable masses. Good luck finding "extra" money with that. The concept of ownership is dying off. As more streaming services pop up, we are already migrating more and more to cloud-based solutions and subscription models you rent access to. This concept will continue to infect a lot of other areas in our lives.

      5. Diagnose my illness (without a doctor as the interface)

      A human brain will be no match for big data searched and analyzed by AI doctors. In the future, you'll swallow a pill or get blood drawn from a machine that will be able to diagnose your condition within seconds, no human necessary.

      6. Teach my kids.

      Assuming you can afford to have kids, what exactly will they need to learn? The internet will be able to provide any answer to any question or problem. Yes, parenting will still be a thing for a while, but the concept of education and especially higher learning will radically change due to an utter lack of justification. What's the point of a college degree again when there is no job to employ humans? Humanities and the arts will hopefully survive and thrive, to allow humans to be creative, but other areas of education will die off.

      7. Police my neighborhood.

      See tree-trimming drones above. AI will have to evolve for some time, but it will likely be proven to respond quicker and make more unbiased decisions when needed. Massive surveillance will enable quick reaction times, and will likely lead to less overall crime.

      8. Put out a house fire.

      Fire-fighting drones equipped with instant cloud-based access to entire building blueprints armed with heat sensors will search for survivors. They will eventually out-climb, out-carry, and out-maneuver any human doing that job.

      9. Rescue someone.

      See fire-fighting, combined with AI doctors above.

      10. Get elected and participate in government.

      OK, I will admit, this is one area that we may keep humans in for a while. The bar seems to be getting lowered more and more, so dumb prone-to-error humans may serve in that capacity for some time.

      AI is a tool that could help with all this, but it isn't a thing that can do all of this.

      Yeah right. If there's one trait humans have shown to excel at over thousands of years, it's the ability to vastly underestimate and predict the future.

    3. Re:10 things AI won't do by apoc.famine · · Score: 2

      Regarding number 10, we're already relying more and more on technology to govern. From analyzing gerrymandering, modeling evacuations, flooding, traffic patterns in existing and new construction, etc., we're definitely flying down the road to AI. It's bits and pieces at this point, but once more of those are being relied upon, it's not going to be long before we're turning to decision-making AI on a regular basis. While I bet humans will resist this, after just a couple of bad decisions where the AI picked better, it will be clear that we need to let the AI choose.

      --
      Velociraptor = Distiraptor / Timeraptor
    4. Re:10 things AI won't do by dryeo · · Score: 2

      People see headlines like the other day where a mining company is switching to self driving trucks, 500 jobs lost with 100 new jobs, company trying to figure out how to retrain those people. Sure gives the impression of a reduction in jobs, especially when considering knock down effects such as less coffee being sold to the workers. Hard to see a replacement industry that employs those 400 people arriving too.

      --
      https://en.wikipedia.org/wiki/Inverted_totalitarianism
    5. Re:10 things AI won't do by Whorhay · · Score: 2

      I don't know about number six. I think you might see a lot fewer colleges and universities but I expect we'll see even more different courses of study rather than fewer. I say that because rather than pick a course of study based on what you can leverage to make a living people will pursue what interests them. I know for sure myself that if I were to go back to school I would make hugely different decisions depending on my motives.

  7. Retraining? by h4ck7h3p14n37 · · Score: 2

    Is retraining people a realistic solution? How does a "retrained" worker compete with someone who has kept their skills up and has been involved with the technology for several decades, or even their entire life?

    Our public schools are graduating students with little to no job skills, what makes us think this will change? How can these people _be_ trained for these jobs?

    We already have a number of people who have difficulty living in modern society. As life becomes more demanding, requiring more education and knowledge, what do we do with them?

  8. Re:They didnt give us new jobs when they gave ours by Austerity+Empowers · · Score: 2

    As long as i get to be the sex toy.

  9. Re:tax them by ShanghaiBill · · Score: 4, Insightful

    we need to start taxing companies who use AI/robots that take away jobs

    Exactly. We need to start by taxing everyone that uses a washing machine or dishwasher rather than employing a laundress and scullery maid.

  10. Nearly 75% don't understand AI by Rick+Schumann · · Score: 3, Insightful

    I think if you delved deeper into this you'd find that the same people who are screaming "THE SKY IS FALLING!" also don't understand that so-called 'AI' is not what television, movies, and the media all portray it to be: I'm convinced they think it's walking, talking, thinking, human-like; sentient and self-aware. The reality couldn't hardly be farther from the truth. These 'robots' they're all worried about are very limited, and really can't be trusted. Even the programmers who wrote them can only make educated guesses as to what's going on under the hood. People need to know that these so-called 'AIs' will need to be closely monitored since their output will not necessarily be what you expect, and in many cases leaving them unsupervised may create dangerous situations for humans in the vicinity otherwise.

    Management types are part of this problem too. They're not any smarter when it comes to the reality of these so-called 'artificial intelligences', and as a result their expectations are way out of whack from reality, too. Then there's marketing people, and do I really need to explain how far they'll go to make a sale?

    Everyone needs to calm down. There also needs to be some realistic, fact-based conversation amongst everyone as to what these so-called 'AIs' are and are not, and what they are and are not capable of, and most important of all: they are not equivalent to (or better than!) a human being in any way, shape, or form and will not be anytime in the forseeable future.

    1. Re:Nearly 75% don't understand AI by Rick+Schumann · · Score: 2

      Canaries were brought into coalmines by coal miners for one reason only: their sensitivity to the lack of oxygen and to toxic gasses; when they fell off the perch in their cage, passed out, miners knew they might be dead in minutes if they didn't evacuate. I find that reference to be rather apt considering that I'm sticking to my guns on this: so-called 'AI' will not live up to the hype and there might well be disaster because of it.

      Furthermore you not being able to produce and prove any such credentials as an 'AI scientist' or whatever you claim to be, I am not inclined to take your word for anything; you're not using your real name any more than I am, here. Anything you post here is just your opinion, not credible or authoritative.

  11. Re:Uh oh.... by Anonymous Coward · · Score: 2, Insightful

    Without time or money, it's difficult to do it yourself.

  12. Re: Why would employers fund these programs? by Wycliffe · · Score: 2

    More importantly, Who is to say the automation is even coming from the same employer? If you make existing employers re-train everyone they lay off then you almost guarantee that new automation will come from new start ups that replace the existing employers.

  13. Deep change in society by Cigaes · · Score: 2

    At some point, people and society will need to realize that a deep change in our way of apprehending riches will be needed. AI is only the latest step. The change that came progressively is the increase of productivity: in the past, we needed every body working all day, or we would starve. Now, one person alone can produce enough for several people, and if everybody works, then we produce too much to consume it all.

    Yet, society uses work (and capital, but that is another question) to distribute the produced riches. Therefore, everybody needs a job, and thus we invent bullshit jobs, like putting groceries in bags.

    Therefore, society must adapt to consider it is normal that not all people work. Let them make art, science, culture instead. Or be couch potatoes, if they want.

    But we need to invent a way of distributing riches that is not entirely related to work.

  14. Retrained for what and by who? by LostMyBeaver · · Score: 4, Interesting

    Ok... let's be blunt here. Most working age adults won't be replaced by AI. They'll be replaced by machines.

    Being replaced by AI suggests that these people have to be replaced by something intelligent. That's absolute bullshit. They will be replaced by machines and robots and that's all.

    Want an example?

    People working in law firms

    20 years ago, there were entire floors of buildings filled with people whose job it was to run around looking stuff up in law books. They would use the in-house libraries, they would go to state and city libraries. Etc... then came online legal libraries and tools like LexisNexis which made it take less time for the lawyers to simple type something into a search bar than to actually get a researcher, paralegal, junior lawyer, etc... on the phone and explain what they wanted.

    10 years ago, if a senior lawyer wanted to write a document, he pawned that off on a junior lawyer and he/she would sit and write documents and make use of legal secretaries and paralegals to correct the formatting, properly submit it, etc... now that same senior lawyer simply opens a program and answers a series of questions and in 4-5 minutes produces the document they want, then signs it on the screen and submits it using automated systems to the courts.

    The senior lawyer doesn't need juniors for about 95% of the shit work they used to do. They can simply pay a subscription to a company who keeps their tools up-to date.

    Want more?

    Filing Clerks

    25 years ago, I was working at a major financial institution in Richmond, Virginia as a temp to try and make rent. My job was to sort tens of thousands of files and place them in the right filing cabinets. I employed a combination of Heap Sort and Quick Sort manually and finished a 3 month temp position in 5 days. Kinda screwed myself there. There were over 200 desks in the slave labor area of the office for secretaries and filing clerks. Today, I'd imagine that there are 20 desks for those same roles.

    Stock "Boys"

    Grocery stores used to employ dozens of these. First we cut the overhead in half by employing software which would tell the shelf stockers which items to remove from the shelves and they didn't have to manually read all the dates on the packages. Then we started sorting products better using simple filing systems on computers and multi-sized containers that could be more easily managed by machines. Then, we started replacing the tags on the shelves with small screens that could be updated by a computer to reflect changes to prices and labels. Now a grocery store 5 times the size can operate on 1/4 the staff.

    Cashiers

    This is 2018, most people have visited stores with self-service checkouts and a maybe a security guard. The next phase is to make employ RFID more heavily and allow shoppers to stand on a yellow box where they will be scanned and then answer on their phone whether they would like to complete the transaction where they can simply click yes. This means malls which hold 500-1000 employees across may stores can offer a service with 20-50 employees who simply visit store by store and keeping things clean... like sorting and replacing throwback bins and such. In fact, shoppers could walk the entire mall store to store and settle their charges for all their items before exiting the building.

    Agriculture

    In my life, I've watched farms become over 100 times larger than when I was a kid. It used to take far more people to handle the farming. But with milking machines, automated butchering systems, livestock management systems, mega tractors that can not only plant and cut, but also bundle... we haven't even started here yet. It might be that a single building full of farmers will be able to manage the entire state of Montana's farming requirements.

    AI will be for people like drivers who will be removed from the eco-system. Initially, truck drivers will be cut back substantially through semi-autonomous trains of vehicles. So, a single driver in a lead truc

  15. Re:college time needs to come down as well 2-4 yea by OrangeTide · · Score: 2

    You misunderstand the primary purpose of a college education.

    --
    “Common sense is not so common.” — Voltaire
  16. Re:Uh oh.... by ranton · · Score: 3, Insightful

    Geez...when exactly did this "someone else do it for me" mentality hit the US with such full force and become so widespread?

    What happened to self-suffiency?

    As the average level of education has increased over the past 50+ years, the percentage of people who understand these problems has increased. So instead of childish notions of self-sufficiency, more people know greater social insurance programs are needed for average people to take levels of risk once only possible for the wealthy. These safety nets have allowed the greatest prosperity in our species' history, and they will need to be seriously strengthened if this prosperity is to continue.

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    -- All that is necessary for the triumph of evil is that good men do nothing. -- Edmund Burke
  17. Re:Uh oh.... by david_thornley · · Score: 2

    Services that aren't paid for do constitute a gift. If a company doesn't pay taxes, why should it be allowed to recruit from an educated work force, or use public roadways, or anything like that?

    --
    "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes