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Before They Can Drive a Taxi, London's Cabbies Have To Commit the City To Memory in a Rigorous Test Called the Knowledge (cnet.com)

In their fight against Uber, London's taxi drivers claim a distinct advantage: They must forgo GPS and navigate the huge city entirely from memory. CNET: Put in place in 1865, the Knowledge exam requires cabbies to navigate between any two points in central London without following a map or GPS. It can take four years to learn the information and pass a series of stringent oral tests. It's a grueling process unmatched by any training taxi drivers have to face anywhere else, and it's the most arduous thing Pearson's [Editor's note: a driver; used as anecdote in the story] ever done. "My uncle was a cab driver and he encouraged me to give it a go," he said. "But I still didn't realize how hard it would be."

Despite the difficulty of mastering it, cabbies proudly defend the Knowledge as a critical part of their job, something technology can't replace. They say it sets them apart from ride-hailing services like Uber, whose drivers don't have to learn the Knowledge, and they believe it allows them to deliver a superior level of service. But ever since mapping apps arrived on phones and GPS-wielding Uber drivers exploded into London in 2012, the Knowledge has faced a volatile future. Should cabbies have to spend years of their life memorizing every inch of London when they can simply punch in a destination on a screen and be guided? Absolutely, say the drivers I spoke with.

4 of 295 comments (clear)

  1. how do we know this knowledge.... by jm007 · · Score: 3, Interesting

    ...will be used for good?

    only useful for helping a customer? it would never be used to stretch a ride out to bump up the fare a bit, no?

    just having the knowledge guarantees nothing.... a tool can cut both ways

  2. Believe it or not, it sharpens you up! by MindPrison · · Score: 4, Interesting

    There was a documentary about this on TV, not sure what channel, but I saw it just a few days ago, about how the size of the actually grew on those learning to sharpen their memory like this. Scans where taken before and after, and the results where quite astonishing.

    I kinda believe it too, I got a job at a huge corporation, where I was set to do an almost seemingly impossible task - namely learn 25K pages of information about their infrastructure so I could properly map and redirect requests to where it was needed + solve IT solution tasks on the spot if possible instead of redirecting, the answer where all in these 25K pages. At first it was like, I'm never ever gonna be able to do this, after a month I was - I can't believe I can actually remember this much, now I actually believe it can be done, I still have to console the 25K pages manual - but it's rarer and rarer, and my problem solving rate is up to 96% correct now.

    What's even more interesting, is that this job has had a profound effect on my private life as well. I've done much more to clean up my life, making sure important things like personal pension, insurance, savings, purchases are done correctly instead of wasting it on "oh, I don't care". My gaming life is amazing in comparison to before, I've reached levels I couldn't even dream of later.

    So there's something to this!

    --
    What this world is coming to - is for you and me to decide.
  3. Re:Stupid government regulation fail by plopez · · Score: 4, Interesting

    "A human navigator can't see ahead for optimizing against current traffic patterns as can GPS"

    Really now? Anyone I have ever met knows things like, "If I don't leave in 15 minutes the 340 is going to be crowded, but I could take the 225. The 225 is longer but would end up being faster". And " since it is the holidays and there is a game that lets out soon, I'll take the 720, use high street, go through Clear Water subdivision, get on the 225 and miss the surge".

    If a person is familiar with an ares, human usually wins.

    --
    putting the 'B' in LGBTQ+
  4. Re:Stupid government regulation fail by Anonymous+Brave+Guy · · Score: 4, Interesting

    You'd have to be delusional to think this is an advantage.

    And yet, I've seen many reports/documentaries/reviews over the years that have objectively compared SatNavs with London cabbies, and the cabbies always win, sometimes by a comically wide margin.

    Having tried to navigate central London using a top-of-the-range SatNav, including all the whizzy new real-time this and traffic report that, this result does not surprise me in the slightest. The route-planning algorithms aren't even close to the same standard as a proper London cabbie, and their real-time feeds are neither accurate enough nor fast enough to know when to stick with the main route and when to divert along the back streets.

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