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HomePod Repairs Cost Almost as Much as a New HomePod (theverge.com)

This may not come as a huge surprise, but it's going to be pricey if you break Apple's fully sealed and densely packed new speaker. From a report: Repair pricing for the HomePod was posted to Apple's website this week, and the number is high enough that it's clear you should invest in a warranty if you're worried about breaking one: an out-of-warranty repair from Apple will cost $279 in the US, which is 80 percent of the price of a brand-new HomePod. So you're not so much repairing it as getting a small discount on a new one.

4 of 130 comments (clear)

  1. Re:You probably get a new one anyway by Anonymous Coward · · Score: 4, Insightful

    Bullshit. They fix it at a cost of $30-$50 and send you a bill for $279. This is the business plan that has made them the richest company on planet Earth.

  2. Re:Please explain to me ... by OrangeTide · · Score: 3, Insightful

    Repair is a fixed price because the factors in "repair" are always the same.
    1. support call and approval of "repair"
    2. shipment of a refurbish unit from inventory
    3. recovery - added to refurbished inventory

    It's unlikely that you get your same unit back from any sort of business like this. In some cases the unit may be opened up and the main board(s) are swapped out. In other cases the unit is put into a recovery pile and customer receives an equivalent refurbished unit. This is usually the case for warrant service, but it can happen in cases where customer is paying for repair.

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    “Common sense is not so common.” — Voltaire
  3. Re:You probably get a new one anyway by DontBeAMoran · · Score: 3, Insightful

    It's as eco-friendly as their laptops with non-upgradable RAM.

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    #DeleteFacebook
  4. How exactly would you damage one? by tlambert · · Score: 3, Insightful

    How exactly would you damage one?

    It's a lump.

    It sits there looking lump-like.

    Occasionally, you talk to it.

    If it talks back, it's no longer just a lump: instead, it's a talking lump.

    Mostly it just sits there.